Multifunction center offering community programs
DIVI (De l'immigration vers l'intégration)
- Needs assessment, help in building individual learning and confidence
- supports integration and civic engagement
- for francophone women
Call for information or email [email protected]
Child witness program
- family support for women and their children 5-18 years
- strategy and skill building for women survivors of domestic violence
- group counselling and social intervention
- for francophone women victims of domestic violence
Toronto, ON, M1W 2P3
Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy
- for trauma, abuse, violence against women, offenders, bereavement, problem gambling; crisis intervention; referrals to community partners as necessary
- family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- group counselling in Cantonese, Mandarin and Vietnamese
Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation
- information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
Disabilities and Special Needs Program
Rehabilitation for skills involving speech and language, mobility, emotional and behavioural control
- 1-on-1 and groups; in person and virtual
- support provided for subsidy applications
Violence Against Women, Housing and Transitional Support Program
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
- community services information on issues such as housing, legal, financial, health care, immigration, children's services
- settlement support including assistance setting up safety plan, ongoing counselling and support
Satellite offices by appointment only in Toronto, Markham, Unionville, and Mississauga
Toronto, ON, M2J 2Z1
Women's Support Services -- counselling and support groups for assaulted women, workshops
LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, child minding provided -- see separate entry
ESL/introduction to computers
Community Development and Engagement Programs
- conversational English
- computer training for seniors
- recreation and fitness
Toronto, ON, M1H 3C3
Information and Orientation Services - settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens
- orientation, information sessions, supportive counselling
- information and referral including housing, access to community resources
- employment assessment and preparation, job fairs, computer with free Internet access
- advocacy, interpretation
- English conversation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions
Newcomer Youth Girls Program
- empowers and supports immigrant and refugee girls focusing on healthy relationships, gender-based violence (GBV) prevention, and sexual health
- individual and group counselling with gender-based analysis positive (GBA+) approach
- educational and recreational activities
HIPPY (Home Instruction for Parents of Preschool Youngsters)
- home visitation program supporting vulnerable, isolated, and low-income mothers of children aged 3-5 years
- empowers mothers to take active role in preparing their children for school
- builds confidence, skills, and community connections.
Newcomer Settlement Program
- volunteer recruitment and training
- outreach, advocacy
- cultural activities
Services for Victims of Domestic Violence
- crisis intervention and safety planning
- individual and family counselling for women and children
- support groups and educational workshops
- referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
- advocacy, education and information
Men Make a Difference - culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger
Seniors Services
- recreational activities
- support groups for isolated Afghan senior women
- assistance accessing community resources
ON, M1H 2A4
- community health centre
- diabetes education (nurses, dieticians, social worker, chiropody)
- health promotion programs
- chiropody
- sexual assault and domestic violence
- meals on wheels program
- volunteer services
Services and Programs:
- Active Living Centre
- Adult Day Centre Program
- Assisted Living
- Children and Youth Health/ Wellness Programs
- Community Diabetes Education Program
- Community Health Centre
- Congregate Dining/Social Dining
- Early ON Child and Family Centre
- Food Bank
- Friendly Visiting
- Hepatitis C Clinic
- Home Help and Respite Programs
- Home Maintenance
- Interprofessional Primary Care Team
- Lawrence East Partnership Program
- Meals on Wheels
- Scarborough Furniture Bank
- Sexual Assault and Domestic Violence Care Centre
- Toronto - 4175 Lawrence Ave E - Assisted Living
- Transportation
ON, M1K 2S3
Counselling is available to:
- Individuals who are seeking trauma therapy for sexual assault, childhood sexual abuse, and domestic violence
Toronto, ON, M1K 2N8
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports - non-shelter resident services include
- counselling and group supports for women and children
- parenting programs
- legal support program
- transitional housing support
- public education and prevention programs
- volunteer opportunities
Toronto, ON, M3C 3N6
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
Toronto, ON, M2N 6C6
General Service Provision
- all services and programs require an appointment
- services available in-person, online or by phone/email during office hours
- operating on a hybrid model, offering both online and in-person services; for more information; check organisation's website
___________________________________________________________________________
Settlement Services
- one-on-one orientation and workshops on a variety of settlement topics
- assistance with form filling
- interpretation and translation
- citizenship preparation support
- referrals to community services
Family Services
- individual and family counselling
- safety and transition planning for individuals experiencing domestic violence
- transitional housing support program
- referrals to community services and legal information
- educational workshops and self-help groups
Employment Services
- one-on-one employment counselling,
- resume support (clinics) and interview skills coaching
- referrals to career training and networking opportunities
- employment workshops and job fairs
- entrepreneurship training
Health Services
- educational seminars and information sessions
- referrals to community health providers
Social Services
- assistance accessing social assistance and other support services
- recreational and educational programs to reduce social isolation
- translation and interpretation services
- seasonal free income tax clinic
Richmond Hill, ON, L4C 2H4
Offers support services and short-term counselling to help survivors deal with the impact of abuse and to develop improved coping strategies
- partner agency of Support Services for Male Survivors of Sexual Abuse - Central
Toronto, ON, M2P 2A9
Multi-service agency
Meals on Wheels and Kosher Meals on Wheels
Bulk delivery once per week or once per two weeks of frozen meals (as well as meal replacements, sandwiches and soup packs if applicable/available)
Exercise and Falls Prevention Classes
Free group classes to increase mobility, relieve pain and reduce the risk of falls by building strength and improving balance
- virtual and in-person
- provided by fitness professionals
Home Support Services
Includes caregiver support/respite care, companionship, homemaking, housekeeping, personal care, supportive housing services, palliative care
Adult Day Program (see separate entry)
Transportation
Ride-share transportation (iRIDE Plus) for older adults and people with mobility issues, provided by special trained drivers to medical appointments and other outings
Elder Abuse (Vulnerable Populations) Prevention Program
For individuals 55 years and older who are experiencing or have experienced abuse
- includes individual and group counselling
Holocaust Survivor Services
Services for Holocaust Survivors with oversight from specially trained staff
- case management
- personal support and homemaking
- transportation
- Kosher Meals on Wheels,
- referral to other community agencies
- counselling & support
- Adult Day Programs
- socialization programs
Social Work Services
Includes information and referral, counselling, case management, support groups, workshops
- free
Social Activities & Groups
Free activities and programs for seniors to socialize and learn together
- virtual and in-person
- available in English and Russian
Volunteer Services
Includes friendly visiting, security checks and telephone reassurance
- inter-generational programs
- volunteer hospice program
Men's health promotion and support for issues such as depression, anxiety, relationships, separation and divorce, parenting, social isolation and self-esteem, abuse and trauma, and for situations of crises and distress
- individual, couple and family counselling
- peer support group for boys and men (separate groups) includes emotional support, information and resources
- legal assistance clinic and resource centre
- individual and group settings
- Fathering After Separation or Divorce - 8-week parenting program
- support for male victims of domestic abuse and family violence, including counselling, support groups and referrals
- Survivors of False Allegations - supports for those who have been falsely accused or wrongfully convicted
Toronto, ON, M2R 1N7
General Service Provision
- all services and programs require an appointment
- services available in-person, online or by phone/email during office hours
- operating on a hybrid model, offering both online and in-person services; for more information; check organization's website
___________________________________________________________________________
Settlement Services
- one-on-one orientation and workshops on a variety of settlement topics
- assistance with form filling
- interpretation and translation
- citizenship preparation support
- referrals to community services
Family Services
- individual and family counselling
- safety and transition planning for individuals experiencing domestic violence
- transitional housing support program
- referrals to community services and legal information
- educational workshops and self-help groups
Employment Services
- one-on-one employment counselling,
- resume aupport (clinics) and interview skills coaching
- referrals to career training programs and networking opportunitiess
- employment workshops and job fairs
- entrepreneurship training
Health Services
- educational seminars and information sessions
- referrals to community health providers
Social Services
- assistance in accessing social assistance and other support services
- recreational and educational programs to reduce social isolation
- translation and interpretation services
- seasonal income tax clinic
Toronto, ON, M2R 3V3
Services for people with social and emotional problems, including counselling, information and referrals, supplementary financial assistance program (government assistance recipients), support groups, supports for assaulted women, in-home palliative care program, English conversation café for new immigrants, and parenting, mental health and wellness programs and workshops; all services confidential
- Pathways to Employment in partnership with JVS Toronto
- Restitution Services for Holocaust Survivors
- Holocaust Survivor Emergency Funding
- chaplaincy services
- speakers
- Café Europa monthly group for Holocaust survivors in partnership with Bernard Betel (see separate listing)
Jewish Child Protective Services
- investigates allegations that children may be at risk of harm due to neglect and abuse
- provides guidance, counselling and other services to families
- recruits adoption and foster families
- places children for adoption
- offers file and adoptions disclosure
Children and Youth
- individual counselling
- Big Brothers and Big Sisters program
- homework club
- school outreach counselling
Families
- individual, couple, family and group counselling
- family life education and life skills programs
- financial assistance combined with poverty reduction counselling for persons on social assistance
- assistance maximizing benefits and entitlements, and finding employment and accommodation
- support for families with special needs children
Woman Abuse Program
- individual and group counselling, crisis intervention, emergency financial assistance, and support groups
- Here to Help group program for children and their mothers
- advocacy and community outreach
- education and consultation
- referrals
Toronto, ON, M4P 3B7
Interdisciplinary coordination of services for child abuse victims and child abuse investigations including
- assessment, support and intervention for child abuse victims and their families
- research, consultation, training and education on child abuse prevention, recognition, intervention, trauma
In partnership with Children's Aid Society of Toronto, Catholic Children's Aid Society of Toronto, Native Child and Family Services of Toronto, Jewish Family and Child, Toronto Police Service, Radius Child and Youth Services, and Hospital for Sick Children Suspected Child Abuse and Neglect Program (see separate listings)
Child Abuse Protocol
Establishes guidelines for coordinated investigations, prosecutions and case management of child abuse cases
Assessment Directed Therapy
Individual trauma assessments for children 4-17 years who have been abused or have experienced trauma due to violence; includes
- child-focused, family-centred, strength-based therapy
- adolescent and parent/caregiver support groups
- facilitation of interagency responses
Child Victim Witness Support
Individual court preparation and support for witnesses 3-17 years and supporting adults prior to criminal court proceedings
Boost Accredited Reliable K9s (BARK) program available to children and youth requiring additional support while accessing CVWS program in Toronto and Peterborough
Richmond Hill, ON, L4C 4Z3
Vaughan, ON, L6A 3Z8
Individual and group counselling, information and referrals, parenting support, mental health and wellness programs and workshops, supplementary financial assistance program
Pathways to Employment: in partnership with JVS Toronto
Woman Abuse Program:
- support line
- priority housing support
- individual and group counselling
- safety planning, advocacy and community outreach
- education, consultation, and referrals
1 Open Door: located in the Vaughan Jewish Community Campus
Toronto, ON, M6A 2E1
Wide range of programs and supportive services for older adults
Seniors Support Program
- support to seniors and family caregivers
- friendly visits, phone calls or emails to seniors or family caregivers
- access to social worker for information, referral or brief counselling upon request
Community programs
- day programs for frail and cognitively impaired seniors
- dental clinic for the frail elderly
- geriatric assessment
- audiology and hearing aid dispensary
- counselling and referral service (memory and aging program)
Virtual Behavioural Medicine Program -- 416-785-2500 ext 2005
- short term behavioural medicine consultation service supplementing behavioural teams
- assists clients and families to manage any severe neuropsychiatric symptoms of dementia
- program delivered virtually, referral required
Holocaust Resource Program
- consultation, counselling, and education for survivors and families
Mental health programs
- geriatric psychiatry assessment, support and referral
- mood clinic
- day hospital for depression
Family Caregiving Innovations - Koshitzky Support Centre
- support, counselling and education for caregivers providing care to family members with dementia including children caring for an individual with dementia and a spouse caring for a partner with dementia or recently diagnosed individuals with Alzheimer's Disease
Community Falls Prevention Program
- Falls prevention classes for older adults and people with mobility issues or chronic conditions
Toronto, ON, M4J 5B9
Transitional housing, counselling, community, court and outreach programs
Housing
Phyllis Haslam Residence -- transitional residence for women on parole
- staffed 24 hours
- individual and group counselling, practical assistance
- referral and support to plan for release
- capacity 19
House Success Program -- case management program supporting individuals and households exiting homelessness to work towards continued housing stability
Counselling
General Counselling -- individual and group counselling supports and workshops for women in the community dealing with social, economic and justice issues
- provides information pertaining to legal rights, health and safety and alternatives to at-risk behaviours
- programs include parenting, newcomer family law, anger management, theft and fraud, healing from abuse and trauma, domestic/gender based violence, and substance abuse
Reintegration Counselling -- individual and group counselling for women on provincial probation and parole
- referred clients provided with skills to develop alternatives to theft, fraud, substance use behaviours and poor decision making
- general counselling topics recommened by parole officers such as parenting, substance use behaviours and healing from abuse
Direct Accountability Program (DAP) -- provides alternatives to prosecution for individuals charged with minor criminal offences, operates at the Ontario Court of Justice, 10 Armoury St and 2201 Finch Ave W
Partner Abuse Response program -- 12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
TREM Standing Strong (TREM SS), 416-924- 3708 ext 261 or ext 252 - 16 week group program for women 16-29 who identify as survivors of gender based or family violence
- trauma informed group and individual counselling
- groups available to participants 16-19 and 20-29
- clients also receive individual counselling and resource support as needed/requested during enrollment in program
- Youth Dating Violence (YDV) training and knowledge sharing opportunities to community service organizations
Employment and Community Supports
Women's Empowerment Through Business (WEB) -- trauma-informed program to promote economic security and independence for women and gender-diverse individuals through entrepreneurship training, personal development workshops and expanding peer connections
Record Suspension (Pardon) Information Services -- supports women and men with submitting a record suspension application to the National Parole Board of Canada
- application processing fees and TTC fares covered
- virtual support to anyone living anywhere in Canada
Volunteer Led Supports
Talk and Listen Phone Line, 1-855-924-3708 -- Monday-Friday 9:30 am-4 pm, assists women calling from institutions to navigate the criminal justice system
- information and resources on legal information, housing, mental health services, reintegration, release planning
- does not make third part calls or call on anyone's behalf
Court Support -- practical assistance and support, information to women and their families navigating the court system
- assistance with referrals, information and resources
- free snacks, clothing, personal hygiene items for women released on bail
- located at 10 Armoury St and 2201 Finch Ave W courts
Vanier Centre for Women -- social and recreation program, provides information and resources about Elizabeth Fry Toronto and other community supports
The Market Place -- for marginalized women particularly those recently released from incarceration
- provides donations such as clothing, hygiene supplies and gift cards to clients
Bingo Hall Program - provides volunteer opportunities for volunteers and clients the bingo hall to provide information about the organization while raising funds
Toronto, ON, M4L 1Z1
All programs have virtual options; in-person options are available for a few programs, including Violence Against Women programs. Wearing a mask is required for in-person counselling services.
General Services
- information and referral
- individual advocacy
- life skills training
Violence Against Women and Children Program -- Counselling services to those ages 16 years and older identifying as a woman, non-binary, and/or gender non-conforming and their dependents ages 14 years and older who have experienced any form of violence and trauma.
- individual counselling for crisis, abuse and assault; intimate partner/domestic violence counselling
- safety planning
- information, education and advocacy
- internal referrals and referrals to community resources
For training/employment programs, see other listing
Toronto, ON, M4T 1C1
Expressive Arts support group includes three 12-week cycles each year (winter, spring, fall)
- TTC fare provided
- program locations in Central Toronto provided at intake
Toronto, ON, M4T 1W2
Individual and family counselling, woman abuse groups, wellness programs
Here to Help
Group programs for women, and their children 4-16 years
- focus on the impact of abuse, setting boundaries, and non-violent ways of parenting
- in partnership with Violence Against Women (VAW) agencies
- 3 sessions per year, contact for information
Housing Transition Support Program
Counselling and assistance to women leaving an abusive relationship, in accessing shelter or housing
- information and referrals to community services such as housing, legal, financial, health, immigration, children's services, education and employment
- safety planning and goal setting
Navigating Emotions Thoughtfully
Group support and strategies to manage emotions due to trauma
RISE
Drop-in group includes support, resources and information for women dealing with the impact of intimate partner abuse
Understanding Abuse
8-10 week closed treatment group offered 3 times a year
- focus on self esteem, safety, understanding the impact of abuse, breaking isolation
Toronto, ON, M4T 1W2
Offers support services and short-term counselling to help survivors deal with the impact of abuse and to develop improved coping strategies
- partner agency of Support Services for Male Survivors of Sexual Abuse - Central
Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse
- liaison with diverse communities
- confidential and anonymous
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511

