Oshawa, ON, L1G 1A5
Range of mental health and primary health care services
Community Connection Services
- first point of access for clients and caregivers,, including triage, intake,
referrals - system navigation support
Nurse Practitioner-Led Clinic (NPLC)
Health care to individuals and their families who do not have a family doctor
- specialized mental health care to diagnose, monitor and treat symptoms
- cardiovascular health
- diabetes prevention and management
- chronic disease management
- cancer screening
- HIV, STI, TB testing
- complete laboratory services
- medication management and Clozapine services
- immunization program
- smoking cessation and respiratory health program
- coordinated care planning
- sexual health
- prenatal health care, well-baby care
- Telemedicine assists clients in connecting with their care providers through video technology
Case Management Services
- for individuals with serious mental illness who require support to live and work in the community
- develops independence through goal-oriented supports, advocacy, and system navigation
Community Homes for Opportunity (CHO)
- recovery-oriented person-centered supportive housing program for people with serious mental illness who require 24 hours supportive care
Assertive Community Treatment Team (ACTT)
- mobile, multidisciplinary, team-based intensive services
- after hours on-call phone support
- comprehensive services include treatment, rehabilitation, support and crisis activities
Community Treatment Order Service (CTO)
- intensive case management support to individuals with treatment orders
- access to nurse case managers
- partnership service with Lakeridge Health Network, Ontario Shores Centre for Mental Health Sciences
Oshawa, ON, L1G 0A2
Mental health court support, diversion and case management
Adult Court Support
Assists clients with mental health concerns who are in conflict with the criminal justice system
- assessment and referrals
- assistance linking with appropriate services
- consultation, education, advocacy and linkages also available to family
Youth Court Support
Support for children and youth charged under the Youth Criminal Justice Act, who are considered low-risk offenders
- includes diversion to treatment
- participation voluntary
Release from Custody Case Management
Intensive short-term case management for adults 18 years and older released from the Central East Correctional Centre
Oshawa, ON, L1H 3X7
Holistic health care facility with special focus on equity-based populations
- primary care/family medicine; pediatrics
- gender-affirming care
- Geriatric Assessment Intervention Network (GAIN) Clinic
- brief counselling for individuals, couples and families; group counselling
- interprofessional care (IPC) mental health team for those with mental health issues and a primary health provider who need additional support temporarily
- counselling for Indigenous children younger than 12 years and their families
- Durham Counselling Walk-In Clinic - single session counselling for youth 3-19 years
- nutrition assessment and education; community kitchen
- wellness sessions such as yoga
Chronic Disease Prevention and Management
- diabetes; Hepatitis C; harm reduction
- provided through the Learning Hub - in person or virtual
- for community members, health partners and health professionals
- primary care mobile clinic - focus on newcomers and/or those without health insurance
- Hepatitis C and harm reduction mobile service
East Region Virtual Care Clinic (ERVCC)
- virtual care by nurse practitioner for those without a primary provider or those who cannot access their provider that day
Equity-Based Populations Served
- 2SLGBTQIA
- Black - Kliniki - culturally-responsive care for the Black, Caribbean and African communities
- children, youth and families - early years programming, after-school program, summer camp, youth outreach workers, Durham Counselling Walk-In Clinic
- Indigenous communities
- newcomers
- seniors
- people who are unhoused/unsheltered - Welcoming Streets - intensive case management
Whitby, ON, L1N 2L1
- Hospice services (see separate listing)
- WIN Mental Health Nurses - support for clients with chronic mental health issues
- Caregiver Support
- SELECT program
- Assisted Living Services - Durham North
Oshawa, ON, L1J 0C6
Holistic health care facility with special focus on equity-based populations
- primary care/family medicine; pediatrics
- gender-affirming care
- Geriatric Assessment Intervention Network (GAIN) Clinic
- brief counselling for individuals, couples and families; group counselling
- interprofessional care (IPC) mental health team for those with mental health issues and a primary health provider who need additional support temporarily
- counselling for Indigenous children younger than 12 years and their families
- Durham Counselling Walk-In Clinic - single session counselling for youth 3-19 years
- nutrition assessment and education; community kitchen
- wellness sessions such as yoga
Chronic Disease Prevention and Management
- diabetes; Hepatitis C; harm reduction
- provided through the Learning Hub - in person or virtual
- for community members, health partners and health professionals
- primary care mobile clinic - focus on newcomers and/or those without health insurance
- Hepatitis C and harm reduction mobile service
East Region Virtual Care Clinic (ERVCC)
- virtual care by nurse practitioner for those without a primary provider or those who cannot access their provider that day
Equity-Based Populations Served
- 2SLGBTQIA
- Black - Kliniki - culturally-responsive care for the Black, Caribbean and African communities
- children, youth and families - early years programming, after-school program, summer camp, youth outreach workers, Durham Counselling Walk-In Clinic
- Indigenous communities
- newcomers
- seniors
- people who are unhoused/unsheltered - Welcoming Streets - intensive case management
Whitby, ON, L1N 9T7
Additional services include
- student nutrition program, youth engagement groups, therapeutic overnight camp experience, summer school, art expression groups
- support for youth who have emergency needs or require help with transportation to mandatory programs
Collaborative Day Treatment Program (CDTP)
Therapeutic environment for youth experiencing difficulty coping in the regular school system, two classrooms on-site promote the students' knowledge, skills and values through individual therapeutic and academic approaches
Community Support Team (CST)
Mobile, community-based clinical counselling and support services to youth who have been convicted of an offence and have a court ordered condition to attend counselling, regardless of their location in Durham Region
Durham Youth Gang Strategy (DYGS)
One-to-one reintegration and intervention services for youth who have offended, and who have been identified through Youth Justice Services as gang involved or at risk of gang involvement * intervention and reintegration services include individual counselling and mentorship, linkages to community resources, support of gang exit strategies and development of life skills
Enhanced Youth Outreach Worker (EYOW)
The EYOW works to support high-risk, high-needs youth (12-21 years) who may be experiencing challenges related to mental health, addictions, trauma, relationship violence, human/sex trafficking and/or may be involved in criminal activity * supports the youth's family and caregivers * services are offered in the Ajax, Pickering and Uxbridge communities * youth may engage the EYOW independently or may be referred by a Youth Outreach Worker or community agency
Intensive Support and Supervision Program (ISSP)
Alternative to custody option for youth who have been convicted of an offence and have a serious mental health diagnosis * intensive, clinically focused, community-based, individualized program designed to deliver services appropriate to the youth's level of functioning, specific needs and mental health diagnoses
Violence Prevention Program (VPP)
Free service designed to promote a change in attitudes and beliefs regarding violence and bullying * interactive workshops are available for students who attend Durham Region schools * requests for workshops can be made by individual schools and community organizations, topics include anger management, healthy relationships, self-esteem, anti-racism and anti-homophobia
Youth Assessments Section 34, Youth Criminal Justice Act
Medical, psychological or psychiatric assessment at any stage of Court proceedings involving a youth using multidisciplinary team including social workers and consultant psychiatrist and psychologists * assessment is used to identify both historical and current mental health issues and to make recommendations to the Youth Court for treatment purposes
On-Site Assessments
On a monthly basis, a psychiatrist/psychologist undertakes early clinical assessments at the Youth Court at the Durham Region Courthouse as part of a collaborative initiative to enhance support to youth in conflict with the law who have mental health concerns
Youth Justice Family Worker (YJFW)
Provides supports to families of youth (12-17 years) at risk and/or high risk, to support rehabilitation and address situations that put youth at risk of re-offending * works jointly with youth and their families to help them to make changes and improve their health and wellbeing * individualized and strength-based supports and services are provided and engaged to address the identified needs of the youth and family * services are offered in the Ajax, Pickering and Uxbridge communities * referrals are made through Youth Justice Services
Durham Region Collaborative Support Services
- assessment and treatment for adolescents who have engaged in sexually harming behaviour
Support Group for parents and caregivers of adolescents who have offended/harmed sexually
Referral Sources:
Community Support Team - Probation; Intensive Support and Supervision Program - Youth Court; Section 34 Assessments - by Youth Court order; Collaborative Day Treatment Program - Probation, Durham District School Board, Durham Catholic District School Board, Durham Children's Aid Society; Child Protection Mediation - Durham Children's Aid Society; Violence Prevention Program - Schools and Community; Enhanced Youth Outreach Worker - Youth Outreach Workers, Schools, Community, Self-referrals, Families; Youth Justice Family Worker - Youth Justice Services; DYGS - Youth Justice Services
Whitby, ON, L1N 4K8
Housing options and community-based mental health programs
- access to peer support specialists
- day programs (in-person and virtual)
- case management
- Wellness Recovery Action Plan (WRAP)
- mobile crisis
- crisis beds and mental health safe beds
- mental health court support
- specialized services includes dual diagnosis and concurrent disorders
- transitional case management and supports for transitional-aged youth
- rent supplement program
- pre-vocational program
Peer Support and Self Help Groups
Assistance setting recovery goals, life skills training and coaching, psycho-education, social networking and support, links to services; locations and schedules vary, contact for information
- Drop-in Groups for registered peer clients include Port Perry Growing Together, North Durham Peer, CARE, Mindful Drop-in, Wellness Social, Stronger Together, Young Adults Group (16-25 years), and social and recreation groups
- Day Programs recreation groups include New Leaf (virtual) and New Winds (in-person)
- HOPE Series psycho-educational wellness groups such as Understanding Anger, Communication and Conflict, Enhancing Self Esteem, Anxiety and Panic
- Mindfulness Practice for symptoms of stress, anxiety, depression or intrusive thoughts
- Skills Practice Sessions on topics such as Self-Awareness, Interpersonal Interactions, Probing Your Principles, Overcoming Obstacles, Minding Your Emotions
- Suicide Survivor Ongoing Drop-in Group for anyone who has lost someone to suicide
- Voices Against Stigma Everywhere (VASE) weekly group of peer speakers on mental health, substance use disorders, and wellness
Mental Health First Aid Certification Course, psychological health and safety training for individuals, workplaces, schools, community groups; in partnership with Mental Health Commission of Canada, contact [email protected] for information
CALL Crisis Access Linkage Line and Mobile Crisis, see separate listing
Community Mental Health Case Management, see separate listing
Family support program and assistance, see separate listing
Whitby, ON, L1N 4K8
Community based case management, including Ontario Common Assessment of Need (OCAN) to identify individual goals and create care plan
- assistance navigating mental health system, links to appropriate services, advocacy and support
- specialized case management, including dual diagnosis, crisis, senior, custody release and homelessness (Housing First Program)
- service duration 6 months to 1 year
- does not provide counselling, therapy, medication, medical procedures, legal advice or decision making
Release from Custody Case Management, see separate listing for Lakeridge Health, Durham Mental Health Services, Adult and Youth Justice Services
Whitby, ON, L1N 4K8
Support and community service navigation to promote spiritual, emotional and physical well-being from First Nation, Inuit and Métis cultural perspectives
- access to outreach and community mental health workers
- collaboration with health/mental health professionals and community services
- fosters traditional values and beliefs, and holistic healing
Support and Advocacy
Includes assistance with basic needs
- help to secure housing and financial supports
- life skills development
- crisis intervention, coping skills development and safety planning
- referrals and advocacy
- coordination of supports
Information and Education
- crisis prevention and management
- symptom and medication management
- mental health information and education
- system navigation
Whitby, ON, L1N 5S9
Hospital services include specialized assessment and treatment services to those living with complex and serious mental illness
- range of specialized mental health programs for inpatients and outpatients
- specialized community outreach services
- supports residents in privately operated homes for special care
- actively involved in mental health research and education activities
Pickering, ON, L1V 1C1
Holistic health care facility with special focus on equity-based populations
- primary care/family medicine; pediatrics
- gender-affirming care
- Geriatric Assessment Intervention Network (GAIN) Clinic
- brief counselling for individuals, couples and families; group counselling
- interprofessional care (IPC) mental health team for those with mental health issues and a primary health provider who need additional support temporarily
- counselling for Indigenous children younger than 12 years and their families
- Durham Counselling Walk-In Clinic - single session counselling for youth 3-19 years
- nutrition assessment and education; community kitchen
- wellness sessions such as yoga
Chronic Disease Prevention and Management
- diabetes; Hepatitis C; harm reduction
- provided through the Learning Hub - in person or virtual
- for community members, health partners and health professionals
- primary care mobile clinic - focus on newcomers and/or those without health insurance
- Hepatitis C and harm reduction mobile service
East Region Virtual Care Clinic (ERVCC)
- virtual care by nurse practitioner for those without a primary provider or those who cannot access their provider that day
Equity-Based Populations Served
- 2SLGBTQIA
- Black - Kliniki - culturally-responsive care for the Black, Caribbean and African communities
- children, youth and families - early years programming, after-school program, summer camp, youth outreach workers, Durham Counselling Walk-In Clinic
- Indigenous communities
- newcomers
- seniors
- people who are unhoused/unsheltered - Welcoming Streets - intensive case management
Toronto, ON, M1E 5E1
Supportive housing for patients with serious mental illness, who are homeless or at risk of homelessness: Gatesview House - capacity 6; 25 Neilson - capacity 30
Pathways - program for adults with serious mental illness
- psycho-educational groups
- work activity
- social/recreation opportunities
- medication clinic
Toronto, ON, M1E 4C1
Community mental health service for children and adolescents
- serves children and adolescents with anxiety, depression, obsessive compulsive disorder, trauma, tic disorders, psychosis, post-traumatic stress disorder, complex mental health issues
- treatment can include individual therapy, family counselling, group therapy, medication, psychiatric services and educational workshops
First Intervention Treatment Team (FITT)
- for teens and adults under 35 years experiencing their first episode of psychosis
- care includes assessment, treatment and case management services
Attention Deficit Hyperactivity Disorder (ADHD) Clinic
- assessment and treatment for children and adolescents up to 17 years with ADHD
- service navigation/case management
- parent and teacher educational workshops
Link Program - supports young people between 18 and 24 years old who are experiencing difficulties related to severe mental illness; services include:
- needs assessment, information and referral to community services
- brief counselling focused on stabilization and psychoeducation
- strength-based resiliency group, access to psychiatry as needed
Slaight Dialectical Behaviour Therapy (DBT) Program
- provides DBT to adolescents and young adults 14-24 years
- voluntary treatment program
- DBT is a structured psychotherapy program for individuals who have difficulties managing their emotions, thoughts, and behaviours
Toronto, ON, M1H 3E3
Community based mental health supports for children and their families
Family Counselling
- parent and caregiver counselling for families with children 4-12 years, on issues such as problem solving skills, difficult behaviours, communication skills, mental health, parenting
- connections and service coordination with community groups and activities
Infant Mental Health Program
- multidisciplinary mental health assessment and treatment services for children birth-3 years, and their families
- available in Scarborough at client's preferred location
- areas of concern include healthy social and emotional development, and behaviours such as separation anxiety, sleep difficulties, eating concerns, excessive crying, challenging behaviours
Toronto, ON, M1S 1T4
Community Access Services
- Commissioner of Oaths
- computers, internet access, fax, photocopier
- income tax clinic
- Metro Voice Mail -- persons without telephones receive private phone number to retrieve messages from any touch-tone phone
Harm Reduction Services -- individual and community support or information about opiate use and addiction, addiction counselling, counselling and case management, harm reduction supplies (mobile and fixed site)Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Street Outreach Services
- mobile outreach in Scarborough and North York to support individuals experiencing homelessness and sleeping outdoors
- provides wellness checks, basic needs supplies, community referrals, informal counselling, support with accessing shelter and assistance finding and obtaining housing
Financial Empowerment and Problem-Solving (FEPS) program -- financial literacy workshops, financial problem-solving, income tax clinic, budgeting
Toronto, ON, M1K 5G8
Assertive Community Treatment Team (ACTT) -- comprehensive community based treatment to individuals with severe and persistent mental illness
Justice and Mental Health -- assessment, treatment and case management for clients with a mental health diagnosis who have had involvement with the court system
Markham, ON, L3R 0M3
Assertive Community Treatment Teams
- client-centered, recovery oriented mental health service offered by a multidisciplinary team
- offering a range of intensive community supports to individuals experiencing mental health concerns and their families, in order to reach their recovery goals.
- program is intended for individuals 16 years of age or older with a primary diagnosis of schizophrenia, bipolar disorder or major depression
- individuals who have high service needs who have not otherwise been successful with office-based services or have had extensive hospital stays.
Case Management Program (16+)
- assistance with skills development, primary health care, employment, accessing housing and income supports, reducing social isolation
Clinical Therapy (18+)
- group-based program for people with serious mental health issues, assists in managing unhelpful thoughts, overwhelming/difficult emotions, and problematic behaviours, and developing and practicing coping skills
Community Connections (16+)
- drop-in hub for individuals, includes free mental health workshops, opportunities for socialization and activities to improve mental health and wellness, and peer led activities in the community
Community Transitions Team (16+)
- aims to create a safe, confidential, and inclusive space to get culturally competent and gender-affirming care to trans and gender diverse people.
HOPE Early Psychosis Intervention Program (EPI) (14-35)
- comprehensive treatment program for people who have experienced a first episode of psychosis
- treatment is provided by a coordinated specialty care (CSC) team, which helps people work toward personal goals and recovery
- helps clients navigate the road to recovery from an episode of psychosis, including supporting efforts to function well at home, on the job, at school, and in social situations
- eligibility will be determined by H.O.P.E. clinical team as per Provincial standards
- admission decisions are based on considerations that include: admission criteria, current caseload status, staff capacity, ability to manage risk in the community
Mental Health & Justice
- case management and court support for individuals with mental health concerns and involvement in criminal justice system
- works with individual and their family to develop support and treatment plan and reduce social isolation
- assist with navigating court system and obtaining appropriate referrals
Support for Depression
- for people experiencing or who have experienced mental illness, includes peer support groups, mutual support and coping skills develop, trained peer volunteer facilitators, and safe, non-judgmental environment
Newcomers Health & Wellbeing (12+)
- provides mental health and primary care services to newcomers in York Region and South Simcoe who have physical and mental health concerns.
Rapid Access Psychiatry
- an evidence-based model of service for adults with mild-to-moderate depression and anxiety, offering different levels of support.
Support for Depression & Support for Anxiety
- support groups for individuals who are experiencing or have experienced depression or anxiety, either on their own or in conjunction with other mental illnesses
- facilitated by trained volunteers with lived experiences of anxiety
Telemedicine
- help for clients, their physicians and healthcare providers connect virtually through the Ontario Telemedicine Network (OTN)
- nursing support is available upon request
Ontario Structured Psychotherapy Program, see separate entry
- cognitive behavioural therapy (CBT)
Markham, ON, L3R 9T8
Mental Health Program coordinates specialized health care services for individuals diagnosed with psychiatric disorders * services include psychiatric nursing, specialized mental health occupational therapy, and social work services * mental health care coordinators conduct assessments, coordinate services, develop care plans, and set up links with mental health agencies and community resources that can assist patients over the longer term
Toronto, ON, M3A 1A3
Intensive case management
- establishing a circle of care
- maintaining housing
- connecting with community and resources
- aftercare
Toronto, ON, M3A 1A3
Community Support Program
- intensive case management including assistance meeting basic needs, maintaining stable income, finding and maintaining housing, participating in employment, educational, vocational or social activities, and developing community supports
Pathways for Seniors
- community support program for Tamil-speaking seniors in North York
- individualized support for seniors experiencing age-related disabilities including depression, anxiety and dementia
- input and guidance to family members at risk of caregiver burnout
- individualized support for seniors experiencing age-related disabilities including depression, anxiety and dementia
- weekly wellness and health promotion drop-in groups open to all Tamil-speaking seniors
Recovery in Supportive Environments (RISE) - peer support program
SCOPE - service navigation, case management in collaboration with Sunnybrook Health Sciences Centre (see separate listing)
Passages - case management for French-speaking adults 16-65 years
Toronto, ON, M4J 5B5
- case management, supportive counselling and groups
- information and referral and links with other services
- advocacy, education, workshops
Consumer/Survivor and Family Community Development Project
Promotes consumer/survivor and family involvement in community mental health reform and development of community mental health supports
Toronto, ON, M4J 1L2
- direct service including counselling
- advocacy
- escort to appointments
- help to navigate different systems, such as housing, legal, health care
- help with application for ODSP, connecting to housing workers, finding a doctor
- referrals for case management through The Access Point (see separate entry)
- using different therapeutic methods, such as Cognitive Behavioural therapy (CBT), Solution Focussed, Dialectical Behavioural Therapy (DBT), Narrative
- on-call mobile crisis service for adults 65 years and older, with addictions or mental health challenges
- partners include LOFT Community Services, Haven Toronto, and South Riverdale Community Health Centre; see Toronto Seniors Helpline listing for details
- community based program that helps adults experiencing mental health issues find paid employment
Toronto, ON, M4J 1L3
Compass - Assertive Community Treatment Team (ACTT) - rehabilitation, treatment and support to clients with severe and persistent mental illness
Family Support Program - 10 week psychoeducational group for families of individuals with a major mental health illness
Reach Services - short-term, goal-focused case management for individuals with mental health challenges that seriously impact their lives
Toronto, ON, M5A 1V2
Permanent supportive housing and mobile housing supports, including mental health supportive housing (HOST), addiction supportive housing (ASH), and group homes; includes intensive case management, trustee case management, independent living skills development, and art and recreation programs
- Scarborough group home living program includes 24 hour onsite staff support
- North York group home living program includes moderate support
Community based programs:
Trustee Case Management
Individualized financial planning and support, such as rent and bill payment, budgeting and savings, income collection, financial literacy skills development, and service referrals
Intensive Case Management
Long term individualized case management and mental health supports, including assistance in maintaining housing and mental and physical needs, essential life skills development, support in building connections
Toronto, ON, M5A 1V2
Mental health and community support services, including case management, supportive housing, short-term residential beds, day programs, court and justice related services, Assertive Community Treatment (ACT) Team, homeless services
- case management includes mental health, mental health and justice prevention, geriatric, dual diagnosis
