Emergency shelter
- 15 bed shelter
- services include counselling, referrals and advocacy
- transitional support and children's advocate worker
- crisis line
Shelter support and crisis counselling services, including confidential 24-hour telephone or in-person crisis and supportive assistance
- secure emergency shelter, capacity 33 crisis beds with additional cribs
- full accessible shelter with elevator
- consideration for family pets in shelter and accommodation for large breed dogs
- emergency transportation to shelter
- food, clothing and basic personal necessities
- supportive counselling and safety planning
- crisis counselling and transitional support
- comprehensive children's program
- help finding community resources and supports
- legal and court support referrals and rights information
- assistance with special priority for rent geared to income housing
- language interpretation arranged with notice
Community Support
Support to women and their children, who are currently involved in an abusive relationship, are planning on leaving, or have left abusive environment and require support
- help to establish short and long-term goal planning based on individual needs
Support and follow-up provided by telephone, email, home visits or meeting at alternative safe location
- short-term supportive counselling
- goal planning
- safety planning
- advocacy, resources and referrals
- housing support groups for women
- concurrent groups for moms and children
- groups for women 55+
Ajax, ON
Emergency shelter. Free and confidential services to women who are or have experienced abuse
- 24-hour crisis line
- access to resources and support services
- promote public awareness
Bowmanville, ON
Secure shelter includes individual and group counselling and supports
- parenting support for residents with children and youth
- housing and moving assistance
- pet-friendly shelter
24/7 Support Line
- crisis counselling, supportive listening, abuse education, and assistance in identifying community resources dealing with relationship abuse and domestic violence
Community Counselling and Support Program
- individual and group counselling and supports for women living in the community, including development of safety plan and support to identify options and resources
Second Chance Gently-Used & New Clothing Store
- clothing for all ages and genders
- economical prices
- accepts clothing donations
ON, M1H 2A4
- community health centre
- diabetes education (nurses, dieticians, social worker, chiropody)
- health promotion programs
- chiropody
- sexual assault and domestic violence
- meals on wheels program
- volunteer services
Services and Programs:
- Active Living Centre
- Adult Day Centre Program
- Assisted Living
- Children and Youth Health/ Wellness Programs
- Community Diabetes Education Program
- Community Health Centre
- Congregate Dining/Social Dining
- Early ON Child and Family Centre
- Food Bank
- Friendly Visiting
- Hepatitis C Clinic
- Home Help and Respite Programs
- Home Maintenance
- Interprofessional Primary Care Team
- Lawrence East Partnership Program
- Meals on Wheels
- Scarborough Furniture Bank
- Sexual Assault and Domestic Violence Care Centre
- Toronto - 4175 Lawrence Ave E - Assisted Living
- Transportation
Toronto, ON
Transitional supports available, including in-home and remote casework
Culturally sensitive transitional shelter and essential supports for women leaving violence, and remote casework and mental health support for adults and youth
Resident and remote services:
- counselling and treatment programs
- financial assistance and help securing housing
- supports for health and mental health
- education assistance and life skills training
- employment supports including resume workshops, interview preparation, help finding employment
- assistance with immigration issues
- access to legal advice and assistance applying for Legal AID
- referrals including legal, financial, immigration, employment, food
- safety planning and follow-up
- capacity 9
Training and awareness for community organizations
Toronto, ON, M1H 2X1
- capacity 101
- access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
- pet friendly environment
- Emergency shelter - capacity 20
- Accompaniment, transitional support and referrals
Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports - non-shelter resident services include
- counselling and group supports for women and children
- parenting programs
- legal support program
- transitional housing support
- public education and prevention programs
- volunteer opportunities
Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs
- capacity 30
- multicultural focus
- public education
Secure locations in Jackson's Point and Richmond Hill, call for information
Toronto, ON, M5A 2N2
- access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
Emergency Shelter Program, 416-392-5522, 416-392-5527
Emergency accommodation in dormitory setting, with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals, and access to lounge, resource room, computers
- capacity 72
- laundry and lockers available
4th Floor Winter Respite Program, 416-392-5542
Respite accommodation for men 50 years and older in residential crisis with a documented need for 24-hour bed access, men 18-49 years with chronic health problems may be accepted
- capacity 100
- includes counselling and referrals, meals and laundry, and on-site day nurse
Annex Harm Reduction Program, 416-397-5598, 416-338-3190
Overnight wet shelter for men 18 years and older, ineligible for service in other programs due to chronic alcohol use, or who are vulnerable in other programs due to their behaviours related to alcohol use and/or mental illness
- capacity 51
- includes Managed Alcohol Program (MAP) and client centred case management services
Infirmary Program, intake nurse 416-392-5623, Infirmary shift leader 416-392-6706
Acute, respite, chronic and palliative care for men 18 years and older with complicated health care issues currently using the hostel system, including medical assessment, primary care and clinical case management
- capacity 22
- in partnership with St Michael's Hospital (see separate listing) and University of Toronto Faculty of Medicine
O'Neill House Program, Seaton House Overdose Prevention Site (SHOPS), 416-392-5407
Safe drug consumption site serves Seaton House residents
George Street Revitalization includes Seaton House programs, with residents moving to alternate locations, for information visit City of Toronto website for George Street Revitalization updates
Toronto, ON
- capacity 50
- length of stay depends on need
Toronto, ON
Provides advocacy, crisis intervention, and shelter to adults and children experiencing violence
Emergency shelter, capacity 32
- counselling and referrals
- advocacy and follow up
- court and immigration escort
- children's program and counselling
- legal and housing assistance
Transitional Housing and Outreach Support Program (TH&O)
Community-based support in applying for affordable housing, including counselling, safety planning, assistance accessing food supports, outreach and workshops
Toronto, ON
Emergency short term shelter, capacity 35
- average stay 8-12 weeks
- crisis intervention and counselling referrals
- information and referral
- advocacy, awareness and education
- supportive groups for women and children
- children's programs
- public education
Toronto, ON
Shelter includes food, some clothing, crisis counselling, support groups, legal support, information and referral, children's program
- 24 hour crisis line
- capacity 30
Toronto, ON
- capacity 33
Transitional Worker assists residents and women in the community in finding housing, job search training and English as a Second Language (ESL) classes
Safety Planning
Ongoing counselling and support, including goal setting and access to interpretation services
Building Opportunities for Women (BOW)
Assistance with resume writing, interview preparation, job search, academic advancement and school programs, computer training, skills development and life skills
VIBE (Violence Intervention Breakthrough Empowerment)
Prevention program offered in-house, and in schools and communities
- music interactive therapy, academic support, group sessions, leadership and mentoring, and recreational activities
- in-school programs include Media Interactive, Music Interactive, WIT (Whatever It Takes)
Toronto, ON
- capacity 25 (10 rooms)
- crisis counselling
- case management
- referrals and advocacy
- housing application supports
- support with legal system
Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops
- capacity 35
- Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
iDetermine.ca
Online chat support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information
Emergency shelter, including counselling, crisis intervention, needs assessment, mental health and addiction counselling, immigration and housing assistance, referrals and support (medical, financial, legal, employment, housing, parenting, immigration, substance abuse, cycle of violence), and advocacy for clients and their children; children's program includes children's group, counselling and recreation
- capacity 27
- ex-residents support program
Women leaving abuse call Assaulted Women's Helpline, 416-863-0511
Emergency shelter includes counselling, crisis management, needs assessment, referrals and support (medical, financial, legal, employment, education, housing), and advocacy for clients and their children
- capacity 33
- 1 accessible room
- public education
children's program includes individual and group counselling, recreational activities
Toronto, ON
Supportive community-based emergency and support services, includes shelter, crisis intervention, counselling, safety planning, and support group programs for women and their children
- information and referral
- accompaniment and advocacy
- assistance in obtaining services
- development of support networks
- outreach and home visit services provided in various community locations
Emergency shelter
- includes counselling, referrals, court and immigration escort, follow-up, and advocacy and assistance with housing, welfare, immigration, medical and legal services
- capacity 30
- children's programs
Transitional and Housing Support Program
- counselling, crisis intervention, safety planning, assistance obtaining affordable housing, and follow-up
Women and Communities Against Violence (WACAV)
- builds and strengthens linkages between under-serviced areas, supports service providers and shelters
Toronto, ON
Violence Against Women (VAW) and Gender-Based Violence (GBV) Emergency Shelter
- 40-bed, trauma-informed emergency shelter providing safe, confidential accommodation
- pet friendly; on-site kennel available for dogs and cats
- 24/7 crisis intervention and emotional support
- individual and group counselling
- referrals, advocacy, and court accompaniment
- personalized safety planning and service coordination
- housing supports
- children's programming
- community education and outreach
- transitional support services
- assistance finding permanent affordable housing
- help accessing subsidized childcare and local schools
- school registration support
- educational workshops, recreational activities, and outings
- follow-up services for continued safety and well-being
Toronto, ON
- capacity 36
- stay up to four months, or longer if dealing with legal or immigration issues
Kawartha Lakes, ON, K9V 6H3
Provides information and assistance to support participation in and understanding of the criminal court process
- services begin once police have laid charges and continue until the court case is over
- Information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
- Basic necessities for victims of human trafficking while at court
Kawartha Lakes, ON, K9V 4R1
Our services are available to anyone of any age or gender identity living in Kawartha Lakes, Minden, and Haliburton, who identifies being a victim/survivor of crime. We respect that many victims are not interested in reporting crimes to police, or need support in doing so.
Empowering victims and survivors of crime and tragic circumstances with emotional and/or practical support and resources to cope with the impact of victimization. Early assistance and support, whether in-person or by telephone, may assist individuals to cope by reducing victimization, potential re-victimization, and empowering victims on their journey to recovery.
Programs Include:
Tragic Circumstance Assistance (TCA):
TCA helps with the costs of cleanup in the immediate aftermath of a suicide.
When police engage Victim Services for support following a suicide, TCA services will be offered and arranged through Crime Scene Cleaners. Emotional support and practical assistance following the suicide will also be provided.
TCA can be arranged through Victim Services when:
- The suicide occurred in Ontario
- The applicant is an immediate family member, or an individual who is impacted (i.e.: close friend, roommate) of the deceased individual who died by way of suicide
- TCA funding is required as a last resort.
Victim Crisis Assistance Ontario:
The Victim Crisis Assistance Ontario (VCAO) Program provides support for individuals affected by crime and tragic circumstance that is client-centered and culturally-competent. Staff work in partnership with Police, Emergency Services, and other community service providers to meet the immediate needs of individuals who have been victimized as a result of a crime or tragic circumstance. Navigating the initial stages of any crisis can be stressful and confusing. Staff or a team of volunteers can offer the following:
- Emotional Support;
- Resources and Referrals;
- Safety Planning;
- Needs Assessment;
- Advocacy;
- Practical Assistance;
- Client Follow up;
- Assess eligibility and apply to the Victim Quick Response Program + (VQRP+).
- Children under the age of 16 years old require consent from a parent or guardian to receive services.
Victim Quick Response Program+ (VQRP+):
The Victim Quick Response Program+ (VQRP+) provides immediate support to victims of crime. The program may offer financial assistance to victims of violent crime who require immediate assistance, when not available through other sources. Please see the quick reference guide below for information on program eligibility. For questions or referrals please contact a staff member at 705-878-5505.
Eligible Criminal Code Offences:
- Serious Assault;
- Sexual Assault;
- Homicide;
- Human Trafficking;
- Criminal Harassment;
- Historical Child Sexual Assault;
- Non-Consensual Distribution of Intimate Images;
- Intimate Partner Violence;
- Hate Crimes;
- Child Abuse;
- Attempted Murder:
- Elder Abuse;
- Voyeurism.
If you have experienced an offence listed above, you may be eligible for services. Please visit the Website for more detailed information.

