Counselling/psychotherapy and support services to recent and historical/childhood survivors of sexual violence and their friends, families, support person, and varying community members
- 24/7 crisis and support line
- free and confidential service
- individual and group counselling - by phone and secure video (Zoom) and in-person
- accompaniment (police, legal, and medical, etc.)
- advocacy
- public education
- volunteer opportunities and crisis line training
Wait time for individual counselling is currently 6-9 months
Emergency shelter
- 15 bed shelter
- services include counselling, referrals and advocacy
- transitional support and children's advocate worker
- crisis line
Shelter support and crisis counselling services, including confidential 24-hour telephone or in-person crisis and supportive assistance
- secure emergency shelter, capacity 33 crisis beds with additional cribs
- full accessible shelter with elevator
- consideration for family pets in shelter and accommodation for large breed dogs
- emergency transportation to shelter
- food, clothing and basic personal necessities
- supportive counselling and safety planning
- crisis counselling and transitional support
- comprehensive children's program
- help finding community resources and supports
- legal and court support referrals and rights information
- assistance with special priority for rent geared to income housing
- language interpretation arranged with notice
Community Support
Support to women and their children, who are currently involved in an abusive relationship, are planning on leaving, or have left abusive environment and require support
- help to establish short and long-term goal planning based on individual needs
Support and follow-up provided by telephone, email, home visits or meeting at alternative safe location
- short-term supportive counselling
- goal planning
- safety planning
- advocacy, resources and referrals
- housing support groups for women
- concurrent groups for moms and children
- groups for women 55+
Ajax, ON
Emergency shelter. Free and confidential services to women who are or have experienced abuse
- 24-hour crisis line
- access to resources and support services
- promote public awareness
Bowmanville, ON
Secure shelter includes individual and group counselling and supports
- parenting support for residents with children and youth
- housing and moving assistance
- pet-friendly shelter
24/7 Support Line
- crisis counselling, supportive listening, abuse education, and assistance in identifying community resources dealing with relationship abuse and domestic violence
Community Counselling and Support Program
- individual and group counselling and supports for women living in the community, including development of safety plan and support to identify options and resources
Second Chance Gently-Used & New Clothing Store
- clothing for all ages and genders
- economical prices
- accepts clothing donations
ON, M1M 3W4
- referrals to community resources and programs
- client advocacy
- crisis intervention
- help with long-term care options
Education and information sessions include:
- wellness sessions
- counselling and tours
Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports - non-shelter resident services include
- counselling and group supports for women and children
- parenting programs
- legal support program
- transitional housing support
- public education and prevention programs
- volunteer opportunities
Toronto, ON, M4M 2G8
Community and Outreach Support
Crisis support including safe beds, respite bed for caregivers, food, clothing and shoe bank
- short term crisis management support
- psychiatric assessment, medical monitoring and treatment
- short-term individual community-based support
- 24/7 warm line
Housing Services
24/7 high-support transitional housing and semi-supported permanent units, including congregate living and individual units in the community
- located around GTA
- units for women
Mental Health and Justice Program
Supports including diversion, pre-diversion and court support, and release planning for individuals with mental health issues who are involved with criminal justice system
See separate listings for Margaret's Toronto East Drop-In at 323 Dundas St E, and Yonge/Bloor 24-hour Respite Site at 21 Park Rd
Vaughan, ON, L6A 3Z8
Individual and group counselling, information and referrals, parenting support, mental health and wellness programs and workshops, supplementary financial assistance program
Pathways to Employment: in partnership with JVS Toronto
Woman Abuse Program:
- support line
- priority housing support
- individual and group counselling
- safety planning, advocacy and community outreach
- education, consultation, and referrals
1 Open Door: located in the Vaughan Jewish Community Campus
Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs
- capacity 30
- multicultural focus
- public education
Secure locations in Jackson's Point and Richmond Hill, call for information
Toronto, ON, M5S 1B2
Leadership and support to hospital-based sexual assault and domestic violence treatment centres - collaborates in research, education and training activities
Information on health options and centre locations for victims/survivors of violence
- direct services for victims/survivors provided by member centres
- online training modules for service providers
- resource library
Service Navigation Line: 24-hour telephone line available to assist victims/survivors and service providers with service navigation
Find a Centre: online directory of sexual assault/domestic violence centres in Ontario; map available to download; click to find a Sexual Assault / Domestic Violence Treatment Centre
Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse
- liaison with diverse communities
- confidential and anonymous
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511
Newmarket, ON, L3Y 7B7
Free, confidential and non-judgmental rapid response 24 hour crisis support, individual counselling, peer support, and advocacy for survivors of sexual violence and/or commercial sexual exploitation
- 24 hour crisis line 1-800-263-673
Sexual Violence Counselling
- individual counselling up to 24 weeks, renewable on case by base basis if more support required
- includes date rape, cyber sexual violence, childhood sexual assault
- volunteer training
Human Trafficking Supports
- counselling, case management, safety planning and intervention
- advocacy and referrals
Public Education and Outreach
- workshops and presentations around sexual violence and human trafficking
Toronto, ON
Provides advocacy, crisis intervention, and shelter to adults and children experiencing violence
Emergency shelter, capacity 32
- counselling and referrals
- advocacy and follow up
- court and immigration escort
- children's program and counselling
- legal and housing assistance
Transitional Housing and Outreach Support Program (TH&O)
Community-based support in applying for affordable housing, including counselling, safety planning, assistance accessing food supports, outreach and workshops
Toronto, ON
Emergency short term shelter, capacity 35
- average stay 8-12 weeks
- crisis intervention and counselling referrals
- information and referral
- advocacy, awareness and education
- supportive groups for women and children
- children's programs
- public education
- crisis intervention and culturally sensitive counselling, support and referral
- support for families and friends of survivors
- support groups
- information on alternatives to legal justice system
- court support, accompaniment and advocacy program
- research, public education, workshops
- comprehensive volunteer training
- all services confidential
- trans-positive environment
Information and referral to community support services to meet long term needs including crisis and follow-up services
Member agency of Support Services Network for Male Survivors in Ontario
- crisis intervention
- support and referral to community agencies
- confidential calls
Toronto, ON
Shelter includes food, some clothing, crisis counselling, support groups, legal support, information and referral, children's program
- 24 hour crisis line
- capacity 30
Toronto, ON
- capacity 33
Transitional Worker assists residents and women in the community in finding housing, job search training and English as a Second Language (ESL) classes
Safety Planning
Ongoing counselling and support, including goal setting and access to interpretation services
Building Opportunities for Women (BOW)
Assistance with resume writing, interview preparation, job search, academic advancement and school programs, computer training, skills development and life skills
VIBE (Violence Intervention Breakthrough Empowerment)
Prevention program offered in-house, and in schools and communities
- music interactive therapy, academic support, group sessions, leadership and mentoring, and recreational activities
- in-school programs include Media Interactive, Music Interactive, WIT (Whatever It Takes)
Toronto, ON
- capacity 25 (10 rooms)
- ​crisis counselling
- case management
- referrals and advocacy
- housing application supports
- support with legal system
Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops
- capacity 35
- Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
iDetermine.ca
Online chat support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information
Emergency shelter, including counselling, crisis intervention, needs assessment, mental health and addiction counselling, immigration and housing assistance, referrals and support (medical, financial, legal, employment, housing, parenting, immigration, substance abuse, cycle of violence), and advocacy for clients and their children; children's program includes children's group, counselling and recreation
- capacity 27
- ex-residents support program
Women leaving abuse call Assaulted Women's Helpline, 416-863-0511
Emergency shelter includes counselling, crisis management, needs assessment, referrals and support (medical, financial, legal, employment, education, housing), and advocacy for clients and their children
- capacity 33
- 1 accessible room
- public education
children's program includes individual and group counselling, recreational activities
Toronto, ON
Supportive community-based emergency and support services, includes shelter, crisis intervention, counselling, safety planning, and support group programs for women and their children
- information and referral
- accompaniment and advocacy
- assistance in obtaining services
- development of support networks
- outreach and home visit services provided in various community locations
Emergency shelter
- includes counselling, referrals, court and immigration escort, follow-up, and advocacy and assistance with housing, welfare, immigration, medical and legal services
- capacity 30
- children's programs
Transitional and Housing Support Program
- counselling, crisis intervention, safety planning, assistance obtaining affordable housing, and follow-up
Women and Communities Against Violence (WACAV)
- builds and strengthens linkages between under-serviced areas, supports service providers and shelters

