- ongoing, longer-term counselling
- safety-planning
- advocacy
Oshawa, ON, L1G 2B9
24 hr Emergency Medical Services
- DV/SACC team at Lakeridge Health Oshawa available 24 hrs for medical emergencies for sexual assault and intimate partner violence victims
- male, female or transgender adult victims of sexual assault up to 12 days post assault, children under 16 years of age up to 7 days - post-assault examination, treatment, evidence collection, safety planning, referrals, follow-up
- for intimate partner, adult male, female or transgender victims (do not need to have injuries) - documentation and photographs of injuries, safety planning, referrals, follow-up
- individual counselling for adult male or female victims of sexual assault and/or domestic violence within the past year
Oshawa, ON, L1H 4K5
Therapy, counselling for individuals, couples and families regardless of religious beliefs, and young parent support services, and hub for gender-based violence survivors
Renewal Psychotherapy Durham Division
- couple and family therapy
- trauma therapy
- psychotherapy for mild to moderate mental health issues
Rose of Durham Division
- parenting groups for young parents
- one-on-one parenting support and supportive counselling
- life skills and social groups for young parents
Safety Network Durham Division
- assist victims of gender based and family violence to obtain protection and safety
- group programs for abused women, children and teens exposed to violence
- access to Safety Network Durham Gender-Based Violence Hub
Head office in Oshawa
Satellite office in Ajax
250 Bayly Street W, Unit 22
Ajax, ON L1S 3V4
Member Agency of Catholic Charities, Family Service Ontario, Children's Mental Health Ontario, Ontario Young Parents Association, Durham Child and Youth Planning Network, Human Trafficking Coalition and Violence Prevention Co-Ordinating Council of Durham
Oshawa, ON, L1H 4K5
Access to multiple supports in one location for women experiencing abuse and gender-based violence
On-site services - subject to change
- family law support
- counselling/therapy
- safety & exit planning
- parenting support
- emergency shelter
- housing support
- injury documentation
- clothing and hygiene essentials
- government financial assistance
- employment support
- financial aid to address immediate safety concerns (if eligible)
- young parents support (age 26 and under)
- language interpretation services
Off-site services (accessed over the phone and through referrals)
- settlement services for newcomers
- legal support and legal aid
- food box and emergency clothing
- sexual health and HIV information and support
- drug use information and support
- outreach services for Durham College or Ontario Tech University students
- community policing support
- social and children's services support
Video chat connection to Safety Network Durham is available through the Welcome Centre Immigrant Services in Ajax, the Welcome Centre Immigrant Services in Pickering, New Life Neighbourhood Centre in Oshawa, and North House in Uxbridge
- providing service by phone 905-728-0978 ext 221
- individual consultations over the phone with Legal/Family Court Support Workers
- free summary legal advice from family law lawyers available via phone or video conferencing
- information and assistance with court documents
- virtual legal information group sessions on a range of topics
- access a family law lawyer for free summary legal advice through Virtual Legal Clinic - to book an appointment, call 1-866-516-3116 ext.235, or email [email protected]
- individual information, support, guidance and referral on family law system
- group sessions offered including Early Information Sessions, Legal Information Workshops
- access to extensive print and video resources
- weekly pro-bono summary advice clinic to receive lawyer's opinion based on facts of situation
- help with legal preparation and preparing for court
- consultation, education and training to the service community and general public
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Shelter support and crisis counselling services, including confidential 24-hour telephone or in-person crisis and supportive assistance
- secure emergency shelter, capacity 33 crisis beds with additional cribs
- full accessible shelter with elevator
- consideration for family pets in shelter and accommodation for large breed dogs
- emergency transportation to shelter
- food, clothing and basic personal necessities
- supportive counselling and safety planning
- crisis counselling and transitional support
- comprehensive children's program
- help finding community resources and supports
- legal and court support referrals and rights information
- assistance with special priority for rent geared to income housing
- language interpretation arranged with notice
Community Support
Support to women and their children, who are currently involved in an abusive relationship, are planning on leaving, or have left abusive environment and require support
- help to establish short and long-term goal planning based on individual needs
Support and follow-up provided by telephone, email, home visits or meeting at alternative safe location
- short-term supportive counselling
- goal planning
- safety planning
- advocacy, resources and referrals
- housing support groups for women
- concurrent groups for moms and children
- groups for women 55+
Whitby, ON, L1N 6A3
Community Counselling
- intake, assessment, referral
- short-term individual, couple, family and group counselling
- professional counselling for a variety of mild to moderate issues including:
- substance abuse, problem gambling, other addictions
- anxiety, depression
- grief and loss
- anger and emotion management
- personal stress, self-esteem
- communication, couple and family conflict, extended family issues
- separation and divorce, blended family issues
- abuse and violence, sexual assault and abuse, trauma
- job stress, workplace violence and conflict
- school problems
- balancing work and family life
- caring for elderly parents
Service is offered in-person at various locations throughout Durham Region, or remotely by phone or video
Partner Assault Response (PAR) (see separate listing)
- mandated structured group program for men and women who have been found and/or pled guilty to domestic violence
Employee Assistance
Available for people whose employers contract with Family Services to provide employee assistance services and supports as part of their employee benefits program
- intake, assessment and referral
- counselling for employees and their family members
- critical incident counselling and support services
- organizational support and wellness seminars for employee groups
Adult Protective Services (APS) (see separate listing)
- assessment, information and referral
- service coordination and system navigation
- case management
- advocacy and supportive counseling for adults with a developmental disability
Support Services for Male Survivors of Sexual Abuse
Offers support services and short-term counselling to help survivors deal with the impact of abuse and to develop improved coping strategies
- partner agency of Support Services for Male Survivors of Sexual Abuse - Central
Primary Care Outreach Program (PCOP)
Primary care paramedic and social worker offering basic health care services and assessment, counselling and referrals to those who are unhoused and may be struggling with mental health and/or addiction challenges
Mental Health Outreach Program (MHOP)
Mobile team of social workers offering outreach counselling and psychotherapy to those who are unhoused or recently/precariously housed and may be struggling with mental health and/or addiction challenges.
Older Adult Safety Advisor (OASA)
Works to help improve the safety and well-being of older adults who are experiencing and/or at risk of abuse or other harm, including supports:
- advocacy
- referrals and service navigation
- education
Ajax, ON
Emergency shelter. Free and confidential services to women who are or have experienced abuse
- 24-hour crisis line
- access to resources and support services
- promote public awareness
- Confidential culturally sensitive counselling and supportive services to women and children of diverse cultural, racial and religious backgrounds
- individual counselling, group counselling
- support groups for abused women
- youth program awareness and public education on issues of violence against women, youth and children
- Together We Can youth program, Youth Worker outreach
- seniors' programs
- women's rights, anti- racism and anti-oppression
- health promotion, women's economic empowerment
- mentorship program, diversity training
Bowmanville, ON
Secure shelter includes individual and group counselling and supports
- parenting support for residents with children and youth
- housing and moving assistance
- pet-friendly shelter
24/7 Support Line
- crisis counselling, supportive listening, abuse education, and assistance in identifying community resources dealing with relationship abuse and domestic violence
Community Counselling and Support Program
- individual and group counselling and supports for women living in the community, including development of safety plan and support to identify options and resources
Second Chance Gently-Used & New Clothing Store
- clothing for all ages and genders
- economical prices
- accepts clothing donations
Whitchurch-Stouffville, ON, L4A 1G9
- a multimedia library
- information packages for schools
- information and referral, advocacy
- adult support groups
- speakers
Toronto, ON, M1H 3B7
Support services for marginalized women, including counselling, information and referral, and mentoring
- trauma-informed, asset-based, solution-focused counselling
- individualized access to trained volunteer mentors and tutors for up to 1 year
- educational webinars and workshops on topics such as healthy relationships, anger, self-esteem, economic security, family law, life skills, leadership development, systems navigation
- information brochures on resources, safety planning, for specific groups, including online resources
Building Strong Futures (BSF)
- young women's outreach program for youth 15-19 years, at schools and community organizations in Scarborough
- workshops, leadership development
- addresses issues such as healthy relationships, career planning and mental health
Expanding the Reach (ETR)
- outreach program for women with disabilities
- workshops on issues such as self esteem, assertiveness, healthy boundaries and relationships, and economic security
- leadership development opportunities
Supporting Aging Sisters in Scarborough (SASS)
- outreach program for senior women 55-80
- workshops and webinars on topics identified by senior women
- digital literacy, reimagining aging, finding your voice, housing, healthy relationships
- supports for caregivers and family
Toronto, ON, M1H 3C3
Information and Orientation Services - settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens
- orientation, information sessions, supportive counselling
- information and referral including housing, access to community resources
- employment assessment and preparation, job fairs, computer with free Internet access
- advocacy, interpretation
- English conversation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions
Newcomer Youth Girls Program
- empowers and supports immigrant and refugee girls focusing on healthy relationships, gender-based violence (GBV) prevention, and sexual health
- individual and group counselling with gender-based analysis positive (GBA+) approach
- educational and recreational activities
HIPPY (Home Instruction for Parents of Preschool Youngsters)
- home visitation program supporting vulnerable, isolated, and low-income mothers of children aged 3-5 years
- empowers mothers to take active role in preparing their children for school
- builds confidence, skills, and community connections.
Newcomer Settlement Program
- volunteer recruitment and training
- outreach, advocacy
- cultural activities
Services for Victims of Domestic Violence
- crisis intervention and safety planning
- individual and family counselling for women and children
- support groups and educational workshops
- referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
- advocacy, education and information
Men Make a Difference - culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger
Seniors Services
- recreational activities
- support groups for isolated Afghan senior women
- assistance accessing community resources
ON, M1H 2A4
- community health centre
- diabetes education (nurses, dieticians, social worker, chiropody)
- health promotion programs
- chiropody
- sexual assault and domestic violence
- meals on wheels program
- volunteer services
Services and Programs:
- Active Living Centre
- Adult Day Centre Program
- Assisted Living
- Children and Youth Health/ Wellness Programs
- Community Diabetes Education Program
- Community Health Centre
- Congregate Dining/Social Dining
- Early ON Child and Family Centre
- Food Bank
- Friendly Visiting
- Hepatitis C Clinic
- Home Help and Respite Programs
- Home Maintenance
- Interprofessional Primary Care Team
- Lawrence East Partnership Program
- Meals on Wheels
- Scarborough Furniture Bank
- Sexual Assault and Domestic Violence Care Centre
- Toronto - 4175 Lawrence Ave E - Assisted Living
- Transportation
ON, M1H 2A4
- physical exams
- cervical cancer screening (HPV testing)
- immunization for children and adults
- assessment and treatment of acute and episodic illnesses
- management and self-management of chronic diseases
- pre and post-natal care
- triage service for urgent client medical conditions
- chiropody services
- therapeutic counselling one-on-one or with family
- health education - healthy lifestyle and diabetes management
- information, advocacy, service referral and practical support
Multifunction center offering community programs
DIVI (De l'immigration vers l'intégration)
- Needs assessment, help in building individual learning and confidence
- supports integration and civic engagement
- for francophone women
Call for information or email [email protected]
Child witness program
- family support for women and their children 5-18 years
- strategy and skill building for women survivors of domestic violence
- group counselling and social intervention
- for francophone women victims of domestic violence
Toronto, ON, M1S 3J1
Wellness and Mental Health
- individual counselling and support services for youth and adults
- family counselling
- Women Empowering Women - group for women 18 years and older to share information, learn, raise awareness of issues and interact
- free and confidential counselling abused for women and their children
- free transitional and housing support to abused women and their children
Enhanced Youth Outreach Worker (EYOW)
- one-on-one clinical counselling for high-risk Black youth age 12-25 years and their families to prevent youth from further risk/violence
- works with youth to develop/enhance their identity, culture and sense of belonging
SNAP BACK (Stop Now And Plan): supports Black, African and Caribbean children, ages 6-11 years, who have behaviours that could result in conflict at home, school or in the community
START For Life (Success Through Aggression Replacement Training)
- life skills development program for individuals 18 years and older
- enhances social skills needed for good interpersonal communication, anger control and decisionmaking
- includes discussions, role modeling and demonstrations
Together We Can Youth Mentorship Program: gives adult support/guidance to Black, African and Caribbean children and youth, 9-25 years, to make healthy and safe life choices, increase resiliency and make progress toward goals through culturally relevant mentorship
Education
- online and in-person tutoring for grades 1-12, in Math, English, science
- in-person coding workshop for grades 4-8: introduces students to computer programming languages
- in-person STEM (Science Technology, Engineering and Math) program: STEM-related project work
- Reading Partnership: free 10 week online (Zoom) play-based program that guides parents through the process of teaching their children, 4-6 years, to read
Summer Youth Leadership Program: helps youth, 13-16 years, develop leadership skills through character building workshops
SteelPan/Steelpan Lessons: for anyone ages 9-65 years who wishes to learn; beginner, intermediate and advanced lessons available
Employment Centre, see separate listing
Child Care Centres, see separate listings
ON, M1K 4V7
- assess and address bereavement needs of people and families so that a holistic program is provided in response to the physical, emotional, mental, social and spiritual needs of all faiths, cultures, beliefs and backgrounds
- non clinical and clinical one-on-one bereavement support
- provide peer-led, mutual support bereavement groups
- promoting awareness of subjects related to grief and bereavement
ON, M1K 2S3
Counselling is available to:
- Individuals who are seeking trauma therapy for sexual assault, childhood sexual abuse, and domestic violence
Toronto, ON, M1T 3T4
Violence Against Women (VAW) Program
- counselling for women in an abusive relationship and for children who witness acts of violence
- safety planning for protection while in transition
- crisis intervention, advocacy, and legal referrals
- interpretation, information and referral
- assistance for stress and depression related to separation from the familial surroundings, lack of adequate finances, physical and mental health issues, and support services and housing assistance within the Greek community
- counselling to develop the life skills of self-confidence and courage, parenting guidance, encouragement for further education
- referral to counselling groups for abusive men
- preventive community education, and public awareness as to the social and criminal consequences of domestic violence
Newcomers -- referrals for housing, employment, language training and settlement
Division of Greek Orthodox Archdiocese of Canada
Toronto, ON, M1K 2N8
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
- confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
- contact for information on available languages
Settlement Services
- needs assessment
- orientation
- supportive counselling
- interpretation and translation services
- employment counselling and computer training
- peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documentation and completing applications
Children, Youth, and Parent Programs
- specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
- English as a Second Language (ESL)
- computer classes
- citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
- community support for survivors of torture through a network of volunteer befrienders
Toronto, ON, M1R 2Y3
Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment
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Domestic Violence Services
- counselling and referral for victims of family violence
- outreach and community education
Toronto, ON, M1W 2P3
Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy
- for trauma, abuse, violence against women, offenders, bereavement, problem gambling; crisis intervention; referrals to community partners as necessary
- family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- group counselling in Cantonese, Mandarin and Vietnamese
Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation
- information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
Disabilities and Special Needs Program
Rehabilitation for skills involving speech and language, mobility, emotional and behavioural control
- 1-on-1 and groups; in person and virtual
- support provided for subsidy applications
Violence Against Women, Housing and Transitional Support Program
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
- community services information on issues such as housing, legal, financial, health care, immigration, children's services
- settlement support including assistance setting up safety plan, ongoing counselling and support
Satellite offices by appointment only in Toronto, Markham, Unionville, and Mississauga
ON, M1L 1A8
treatment * pre and post natal care * immunizations * chronic disease
management * diabetes education * sexual health and education * nutrition and
dietetics * counselling and therapy for individuals, and groups *
health coaching and education * self-management and systems navigation *
physiotherapy * no OHIP required for primary care services and most specialist
referrals
Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse
- liaison with diverse communities
- confidential and anonymous
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511
