Welcome Centre Immigrant Services [Durham Region], Ajax - Fairall St
Ajax (15km)
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Office: 647-925-8929
458 Fairall St, Unit 5
Ajax, ON, L1S 1R6
Ajax, ON, L1S 1R6
Short Description
Welcome Centre for refugees, immigrants and newcomers to Durham Region
Settlement and Orientation Services
- assistance with housing, health care
- help with government applications including Social Insurance Numbers
- information on community and government resources, child care, basic needs
Short Term Counselling
- mental health settlement service
Language Instruction and Assessment
- English classes with computer aided instruction
- childminding and transportation allowance for eligible candidates
Accreditation and Qualifications Information
- accreditation information, assistance and information for internationally trained professionals
- accreditation portfolio assistance and action plans
Employment Related Services
- Job Search Workshops, resume assistance
- return to work action plans, job search resources
- free internet and fax services
Language Supports
- translation and interpretation services
Resource Area
- access to computers with Internet, Wi-Fi
- fax machine, photocopiers, scanners, telephones and webcams/headphones
Tax Preparation Assistance
- income tax clinic during tax season
Self Filing Tax Program
- free coaching and support
- connection to a volunteer for one-on-one support
- volunteers answer questions and review return before filing
- Free Turbo Tax software - special version that will not ask users to sign up for
upgrades - how-to-videos and guides
Other Services
- Other services determined based on needs (such as legal services, mental health services, culturally-appropriate family counselling, youth services, Newcomer Women's Entrepeneurship Program (NWEP), digital literacy, volunteer program)
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Welcome Centre Immigrant Services [Durham Region], Pickering - Bayly St
Pickering (19km)
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Office: 905-420-3008
1400 Bayly St, Unit 5
Pickering, ON, L1W 3R2
Pickering, ON, L1W 3R2
Short Description
Settlement and Orientation Services
- assistance with housing, health care
- Social Insurance Numbers
- community and government resources
- child care, basic needs
Language Instruction and Assessment
- English classes with computer aided instruction
- childminding and transportation allowance for eligible candidates
Accreditation and Qualifications Information
- accreditation information
- assistance and information for internationally trained professionals
- accreditation portfolio assistance and action plans
Employment Related Services
- job search workshops
- Pathway to Newcomer Success
- Hiring Immigrant Professional Talent
- mentoring, networking
- resume assistance
- return to work action plans
- job search resources
- free internet and access to computers
Language Supports
- translation and interpretation services
Resource Area
- access to computers with Internet, Wi-Fi
- photocopiers, scanners
- telephones
- webcams/headphones
Tax Preparation Assistance
- income tax clinic during tax season
Other Services
- other services determined based on needs (such as legal services, mental health services, culturally-appropriate family counselling)
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Women's Programs
Toronto (29km)
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Office: 416-284-4184
90 Littles Rd
Toronto, ON, M1B 5E2
Toronto, ON, M1B 5E2
Short Description
Community services
- information and referral to link women with existing services
- housing support, eviction prevention
- one-to-one services and group programs to support and assist individuals and families experiencing intimate partner and gender-based violence
- social and recreation programs
- women's support groups
- wellness and fitness programs
- resume support
- computer classes
- essential skills upgrading
- self-help resources
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Toronto (30km)
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Office: 416-208-9889
4040 Lawrence Ave E
Toronto, ON, M1E 2R2
Toronto, ON, M1E 2R2
Short Description
- community information and referral
- access to computers, Internet, fax, photocopier
- employment support
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Newcomer Information Centre, Scarborough Milner Business Court
Toronto (32km)
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Office: 416-609-0218 ext 30042
10 Milner Business Court, Suite 600
Toronto, ON, M1B 3C6
Toronto, ON, M1B 3C6
Short Description
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours, build leadership, language, communication and social skills
- workshops and activities for parents and youth
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Toronto (32km)
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Office: 416-431-4847 ext 100
1200 Markham Rd, Suite 214
Toronto, ON, M1H 3C3
Toronto, ON, M1H 3C3
Short Description
Information and Orientation Services - settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens
- orientation, information sessions, supportive counselling
- information and referral including housing, access to community resources
- employment assessment and preparation, job fairs, computer with free Internet access
- advocacy, interpretation
- English conversation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions
Newcomer Youth Girls Program
- empowers and supports immigrant and refugee girls focusing on healthy relationships, gender-based violence (GBV) prevention, and sexual health
- individual and group counselling with gender-based analysis positive (GBA+) approach
- educational and recreational activities
HIPPY (Home Instruction for Parents of Preschool Youngsters)
- home visitation program supporting vulnerable, isolated, and low-income mothers of children aged 3-5 years
- empowers mothers to take active role in preparing their children for school
- builds confidence, skills, and community connections.
Newcomer Settlement Program
- volunteer recruitment and training
- outreach, advocacy
- cultural activities
Services for Victims of Domestic Violence
- crisis intervention and safety planning
- individual and family counselling for women and children
- support groups and educational workshops
- referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
- advocacy, education and information
Men Make a Difference - culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger
Seniors Services
- recreational activities
- support groups for isolated Afghan senior women
- assistance accessing community resources
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ServiceOntario, Markham - Highway 7 Service Counter
Markham (33km)
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Office: 416-326-1234
Office: 1-800-267-8097
Office: 1-888-376-5197
Office: 1-800-387-3445
Sherwood Plaza, 5694 Hwy 7, Unit 2A
Markham, ON, L3P 1B4
Markham, ON, L3P 1B4
Short Description
Access to wide range of Ontario government services and information; staff assistance, information and referral; public computer
Driver and Vehicle
- vehicle permits and plates
- driver's licence renewals
- accessible parking permits
- copies of records
- product sales including information packages on specific used vehicles
Health
- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
- organ and tissue donor registration
Photo Identification
- Ontario Photo Card provision, renewal or replacement
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Catholic Crosscultural Services, Settlement Integration Place
Toronto (33km)
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Office: 416-266-7200
Markington Square Plaza, 3227 Eglinton Ave E, Unit 135
Toronto, ON, M1J 3M5
Toronto, ON, M1J 3M5
Short Description
Self-help centre open for drop in clients offering services to assist individuals to settle into new lives in Canada
Family in Settlement Together - https://ccsfamily.ca/
- holistic settlement support to families as a unit including families with children with special needs
- specialized needs assessment; one-on-one support; group activities
- parenting skills building workshops
- weekly English Conversation Circle
- caregiver self-care sessions
- creative classes for children and youth
- volunteer opportunities
- partnership with East Scarborough Boys and Girls Club
Settlement Services
- needs assessment, information and referral, supportive counselling
- information on employment, citizenship and immigration, education and housing, financial literacy
- support to file forms
- group sessions including English and French conversation groups, citizenship preparation sessions, computer training
- walk-in services, free access to computers and Internet
Community Service Program for socially isolated women at high risk of domestic violence and mental health challenges
- activities to build social networks and break isolation
- short term skills training for employment such as customer service, sewing, food handling and how to become a self-employed artist
- workshops series such as chronic pain management, how to manage diabetes, nutrition (healthy eating) programs
Services at Other Locations
Itinerant Settlement Counselling Services - delivered in collaboration with partner agencies such as ACCES Employment, Dr. Roz's Healing Place, East Scarborough Storefront, Springboard Employment, and YWCA to better support newcomer clients at those locations
Library Settlement Program offered on an itinerant basis at Cedarbrae Library, Woodside Library, Albert Campbell Library, Goldhawk Park Library, and Burrows Hall Library. Additionally, services are available Monday to Saturday at Agincourt Library
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CanTYD Drop-in and Support Programs
Toronto (33km)
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Office: 416-431-4100
705 Progress Ave, Unit 40
Toronto, ON, M1H 2X1
Toronto, ON, M1H 2X1
Short Description
Drop-in programs, counselling, mentorship, recreational and youth engagement programs, Friday after school drop-in, homework help, youth and parent councils, annual achievement awards and conference, community watch program, publications and research
CanTYD Drop-in Centre
Informal counselling, access to computers and internet, resume building, and information and referral on issues of concern to youth such as housing, employment, health and mental health supports
Medai Konal
Dramatic arts program promoting creativity and skills development
Project Empowerment
For youth involved in the criminal justice system or in anti-social activities, includes one-on-one mentoring and volunteer program suitable for Community Service Orders
Project THAMIL (Tamils Helping and Motivating to Inspire Leadership)
Mentoring, peer networking and outreach, outreach workshops in schools and drop-in centres, Youth Forum workshops and guest speakers, and parent network
Selvy's Circle
Drop-in for young women 14-18 years, held in various high schools, includes leadership development activities and events
Selvan's Circle
Drop-in for young men 14-18 years, held in various high schools, includes leadership development activities and events
CanTYD Drop-in Centre
Informal counselling, access to computers and internet, resume building, and information and referral on issues of concern to youth such as housing, employment, health and mental health supports
Medai Konal
Dramatic arts program promoting creativity and skills development
Project Empowerment
For youth involved in the criminal justice system or in anti-social activities, includes one-on-one mentoring and volunteer program suitable for Community Service Orders
Project THAMIL (Tamils Helping and Motivating to Inspire Leadership)
Mentoring, peer networking and outreach, outreach workshops in schools and drop-in centres, Youth Forum workshops and guest speakers, and parent network
Selvy's Circle
Drop-in for young women 14-18 years, held in various high schools, includes leadership development activities and events
Selvan's Circle
Drop-in for young men 14-18 years, held in various high schools, includes leadership development activities and events
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Immigrant Youth Centre
Markham (34km)
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Office: 905-294-8868
5284 Highway 7 E, Unit 2
Markham, ON, L3P 1B9
Markham, ON, L3P 1B9
Short Description
Drop-in Lounge with
- recreational activities
- computer lab
- audio/visual studio
- full kitchen
- job board
- room rentals
- one-on-one supportive counselling on site or by phone
- conversation circle
- conversation group for beginner French
- homework club tutoring grades 9-12
- reading and writing clubs
- high school student English writing workshops
- job search workshops
- resume and cover letter writing
- university and college preparation
- Healthy Living and Physical Fitness including emergency first aid and CPR training
- March break and summer camps
- iCAN Committee represents youth voices within IYC to plan events, volunteer opportunities
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Toronto (35km)
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Office: 416-292-7510
2330 Midland Ave
Toronto, ON, M1S 5G5
Toronto, ON, M1S 5G5
Short Description
Immigrant Resource Centre - multiservice centre with newcomer, job seeker and family services for all ages
Settlement Services
- needs assessment
- information, orientation and referral
- supportive counselling
- newcomer mental health services and crisis intervention
- assists with form filling
- bridging services
- workshops and tours
- support to newcomer tenants in the private rental market
- seasonal income tax clinic for low income families
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Settlement and Education Partnerships in Toronto (SEPT) (Settlement Workers in Schools)
- outreach program based in elementary and secondary schools from mid-August to end of June, and in libraries and summer school programs from July to mid-August
- homework club
- multi-languages service in North York area, connecting parents and students with the schools, parent interviews with schools, parenting group sessions, settlement information sessions - contact 416-292-7510 ext 1301
Employment Support Services
- sector-specific skills training programs
- one-on-one employment counselling, career exploration and job referrals
- pre-employment skills workshops such as resume, cover letters and interview preparation
- hiring events and job fairs; self-employment and small business workshops
Employment Resource Centre
- walk-in job search centre
- access to computers, Internet, fax, photocopier, telephone
- staff assistance available
- resource materials
- job boards, labour market information
- resume clinics, mock interviews
- workshops
Early Years Services
- EarlyON Child and Family Centre, preschool education program for children and their parents
- social and learning skills for preschool children
- parenting education
- parent-child interactive activities
Children and Youth Programs
- after school program
- summer camp
- Saturday enrichment classes
- leadership and life skills training, homework help
- employment readiness
Community Service Programs
- social, educational and recreational programs
- interest classes
- health information workshops
Volunteer Services
- training and development
- placements
- public education
Community Garden and Kitchen including
- rental of garden planters
- food skills training programs
- also facility or hall rentals
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Toronto (36km)
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Office: 416-321-6912 ext 238
4155 Sheppard Ave E, Suite 100
Toronto, ON, M1S 1T4
Toronto, ON, M1S 1T4
Short Description
Community Access Services
- Commissioner of Oaths
- computers, internet access, fax, photocopier
- income tax clinic
- Metro Voice Mail -- persons without telephones receive private phone number to retrieve messages from any touch-tone phone
Harm Reduction Services -- individual and community support or information about opiate use and addiction, addiction counselling, counselling and case management, harm reduction supplies (mobile and fixed site)Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Street Outreach Services
- mobile outreach in Scarborough and North York to support individuals experiencing homelessness and sleeping outdoors
- provides wellness checks, basic needs supplies, community referrals, informal counselling, support with accessing shelter and assistance finding and obtaining housing
Financial Empowerment and Problem-Solving (FEPS) program -- financial literacy workshops, financial problem-solving, income tax clinic, budgeting
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Toronto (37km)
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Office: 416-345-1613
2387 Eglinton Ave East, Unit 3
Toronto, ON, M1K 2M5
Toronto, ON, M1K 2M5
Short Description
Settlement services for immigrants and newcomers, as well as programs for youth, women and families
- information and referral
- employment preparation, job search workshops
- self employment, business integration training
- basic and advanced computer and Internet training; digital literacy training skills
- networking groups for newcomer women and seniors
- French language classes
- basic and advanced sewing and fashion design program
- crime prevention programs
- addiction counselling and mental health support services
- Afro Carib Festival yearly in August
Programs for Children and Youth
- information technology training and web development training for youth
- after school program, mentoring, and recreation for children and youth, including those at risk
- youth outreach worker for Black youth helping with counselling, career planning, employment support
Senior Program - for seniors with low incomes residing in Scarborough
- digital literacy program and computer training
Computer Donations - donations of new or refurbished laptops, desktop computers and accessories accepted
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Newcomer Information Centre, Lansing Square
Toronto (39km)
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Office: 416-502-2484
2 Lansing Square, 7th Fl, Suite 700
Toronto, ON, M2J 4P8
Toronto, ON, M2J 4P8
Short Description
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
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Bethany Branch
Clarington (40km)
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Office: 705-324-9411
1474 Hwy 7A
Clarington, ON, L0A 1A0
Clarington, ON, L0A 1A0
Short Description
A branch of the City of Kawartha Lakes Public Library offering collections in many different formats both for fun and study:
- CD music collection
- DVD collection of popular and classics feature films, tv series and documentaries
- CD-books, E-books and audiobooks that can be read and listened to on a variety of different devices
- magazines and newspapers
Services offered:
- internet access free WiFi
- microfilm reader
- facsimile
- photocopy service
Municipal services offered:
- distribution of City publications, surveys and information flyers
- pick up of processed Burn Permits - please contact the Fire Department for more information
- sale of Dog Tags
- sale of Garbage Tags (regular, large, Freon and mattress)
For Bethany Library program schedule please visit the library Calendar
Visit the online library at www.kawarthalakeslibrary.ca
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Teesdale Drop-In
Toronto (40km)
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Office: 416-694-1138 ext 164
40 Teesdale Place
Toronto, ON, M1L 1L3
Toronto, ON, M1L 1L3
Short Description
Drop-In, Food Security Program
- Second Harvest (Monday)
- soup and sandwich lunch (Tuesday, Thursday, Friday)
- dine-in hot lunch (Wednesday)
- breakfast 7 am-9 am (Monday-Friday)
- harm reduction kits distribution
- crisis intervention
- social activities
Resource Access Centre -- computers and telephone available available for job search and research
- medical appointments
- access to nurse for blood pressure services and referrals
Member agency of Toronto Drop-in Network (TDIN)
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Community Resource Centre (CRC), AccessPoint on Danforth (APOD)
(41km)
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416-693-8677
3079 Danforth Ave
ON, M1L 1A8
ON, M1L 1A8
Short Description
Information and referral to community
and government services and resources * access to computers, Internet,
photocopier, fax and telephone * seasonal income
tax clinic (February-April)
and government services and resources * access to computers, Internet,
photocopier, fax and telephone * seasonal income
tax clinic (February-April)
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Library
Port Hope (43km)
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Office: 905-753-0031
5325 County Road 10
Port Hope, ON, L1A 3V5
Port Hope, ON, L1A 3V5
Short Description
Public library - Canton Branch
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ENAGB Youth Program - East York
Toronto (43km)
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Office: 416-421-1680
1005 Woodbine Ave
Toronto, ON, M4C 4C2
Toronto, ON, M4C 4C2
Short Description
Drop-in program includes
- drop-in kitchen
- access to computers, internet
- access to laundry, showers
- cultural workshops
- bi-weekly walk in clinic
- access to case management - system navigation and advocacy
- daily social and recreational programming
- after hours crisis drop in for registered ENAGB Youth
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TNO @ Flemingdon
Toronto (43km)
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Office: 416-424-2900
10 Gateway Blvd, Suite 104
Toronto, ON, M3C 3A1
Toronto, ON, M3C 3A1
Short Description
Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program): LEAP 416-924-2543 ext 1
- Toronto Rent Bank Access Centre and Emergency Energy Fund Call Centre: 416-397-7368
- The Integrated Services for Seniors (ISFS) program
- The Personal Support Services (PSS) for Low Acuity Home Care program
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
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Little Britain Branch
Kawartha Lakes (43km)
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Office: 705-324-9411 ext 2727
9 Arena Rd
Kawartha Lakes, ON, K0M 2C0
Kawartha Lakes, ON, K0M 2C0
Short Description
A branch of the City of Kawartha Lakes Public Library offering collections in many different formats both for fun and study:
CD music collection
DVD collection of popular and classics feature films, tv series and documentaries
CD-books, E-books and audiobooks that can be read and listened to on a variety of different devices
magazines newspapers
Services offered:
internet access free WiFi
microfilm reader
facsimile
photocopy service
Municipal services offered:
- distribution of City publications, surveys and information flyers
- pick up of processed Burn Permits - please contact the Fire Department for more information
- sale of Dog Tags
- sale of Garbage Tags (regular, large, Freon and mattress)
For Little Britain Library program schedule please visit the library Calendar
Visit the online library at www.kawarthalakeslibrary.ca
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Cavan Monaghan Library
Millbrook (44km)
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Office: 705-932-2919
Old Millbrook School, 1 Dufferin St
Millbrook, ON, L0A 1G0
Millbrook, ON, L0A 1G0
Short Description
Offers books, magazines and DVDs, e-books and audiobooks. Provides programs for all ages with a focus on children's programming. Offers free computer access and high speed internet.
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TNO @ Thorncliffe Park Community Hub
Toronto (44km)
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Office: 416-467-0126
45 Overlea Blvd, Unit 200
Toronto, ON, M4H 1C3
Toronto, ON, M4H 1C3
Short Description
Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- supportive counselling
- information and referral
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
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Multiservice neighbourhood centre, Head Office
Toronto (44km)
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Office: 416-421-3054
45 Overlea Blvd, Unit 200
Toronto, ON, M4H 1C3
Toronto, ON, M4H 1C3
Short Description
Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
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Drop-In Centre, Richmond Hill
Richmond Hill (46km)
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Office: 905-780-0491
10121 Yonge St
Richmond Hill, ON, L4C 1T7
Richmond Hill, ON, L4C 1T7
Short Description
Peer support (peer-run drop in centre), Information and referral, mental health and addiction recovery resources, training and education, skills building, workshops and recreation groups
Access to homeless supports
- bagged meal and snacks
- harm reduction, including safe injection, inhalation and snorting supplies and safe sex supplies
- access to shower
- access to computer, Internet, phone, copier
- assistance with seasonal needs
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