Counselling/psychotherapy and support services to recent and historical/childhood survivors of sexual violence and their friends, families, support person, and varying community members
- 24/7 crisis and support line
- free and confidential service
- individual and group counselling - by phone and secure video (Zoom) and in-person
- accompaniment (police, legal, and medical, etc.)
- advocacy
- public education
- volunteer opportunities and crisis line training
Wait time for individual counselling is currently 6-9 months
Oshawa, ON, L1G 0A2
Information and assistance to support participation in and understanding of the criminal court process
Services begin once police have laid charges and continue until the court case is over. Services include:
- information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies, including Indigenous and other culturally specific agencies
- crisis intervention, trauma-informed support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- arrange for interpreters and accessibility accommodations
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Vulnerable Victims and Family Fund -- Helps support victims of crime, including families of homicide victims and motor vehicle fatalities resulting in criminal charges, to participate more fully in the criminal court process by providing financial assistance and court-based supports for:
- travel to attend key court dates
- language interpretation services
- special accommodations for victims with disabilities, such as real-time captioning
- basic necessities for victims of human trafficking or gun and gang violence while attending court
Oshawa, ON, L1G 2B9
24 hr Emergency Medical Services
- DV/SACC team at Lakeridge Health Oshawa available 24 hrs for medical emergencies for sexual assault and intimate partner violence victims
- male, female or transgender adult victims of sexual assault up to 12 days post assault, children under 16 years of age up to 7 days - post-assault examination, treatment, evidence collection, safety planning, referrals, follow-up
- for intimate partner, adult male, female or transgender victims (do not need to have injuries) - documentation and photographs of injuries, safety planning, referrals, follow-up
- individual counselling for adult male or female victims of sexual assault and/or domestic violence within the past year
Oshawa, ON, L1H 4K5
Therapy, counselling for individuals, couples and families regardless of religious beliefs, and young parent support services, and hub for gender-based violence survivors
Renewal Psychotherapy Durham Division
- couple and family therapy
- trauma therapy
- psychotherapy for mild to moderate mental health issues
Rose of Durham Division
- parenting groups for young parents
- one-on-one parenting support and supportive counselling
- life skills and social groups for young parents
Safety Network Durham Division
- assist victims of gender based and family violence to obtain protection and safety
- group programs for abused women, children and teens exposed to violence
- access to Safety Network Durham Gender-Based Violence Hub
Head office in Oshawa
Satellite office in Ajax
250 Bayly Street W, Unit 22
Ajax, ON L1S 3V4
Member Agency of Catholic Charities, Family Service Ontario, Children's Mental Health Ontario, Ontario Young Parents Association, Durham Child and Youth Planning Network, Human Trafficking Coalition and Violence Prevention Co-Ordinating Council of Durham
Oshawa, ON, L1H 4K5
Access to multiple supports in one location for women experiencing abuse and gender-based violence
On-site services - subject to change
- family law support
- counselling/therapy
- safety & exit planning
- parenting support
- emergency shelter
- housing support
- injury documentation
- clothing and hygiene essentials
- government financial assistance
- employment support
- financial aid to address immediate safety concerns (if eligible)
- young parents support (age 26 and under)
- language interpretation services
Off-site services (accessed over the phone and through referrals)
- settlement services for newcomers
- legal support and legal aid
- food box and emergency clothing
- sexual health and HIV information and support
- drug use information and support
- outreach services for Durham College or Ontario Tech University students
- community policing support
- social and children's services support
Video chat connection to Safety Network Durham is available through the Welcome Centre Immigrant Services in Ajax, the Welcome Centre Immigrant Services in Pickering, New Life Neighbourhood Centre in Oshawa, and North House in Uxbridge
- providing service by phone 905-728-0978 ext 221
- individual consultations over the phone with Legal/Family Court Support Workers
- free summary legal advice from family law lawyers available via phone or video conferencing
- information and assistance with court documents
- virtual legal information group sessions on a range of topics
- access a family law lawyer for free summary legal advice through Virtual Legal Clinic - to book an appointment, call 1-866-516-3116 ext.235, or email [email protected]
- individual information, support, guidance and referral on family law system
- group sessions offered including Early Information Sessions, Legal Information Workshops
- access to extensive print and video resources
- weekly pro-bono summary advice clinic to receive lawyer's opinion based on facts of situation
- help with legal preparation and preparing for court
- consultation, education and training to the service community and general public
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
- case management
- safety planning
- navigation of services and bureaucracies
- application to Victim Quick Response Program+ (VQRP+) to assist with meeting basic needs, and expenses as a result of being trafficked (no direct reimbursement to clients, expenses paid directly by the program) such as counselling, treatment etc.
Victim Crisis Assistance Ontario - 24/7 assistance when requested by police or an agency with which the VCAO Program has a protocol
- practical assistance needs assessment
- referrals to relevant community and government support services
- support to assess victim/survivor eligibility and assist them to collect documentation to apply to the VQRP+
- safety planning provision of information
- enhanced support, particularly for victims/survivors of human trafficking and other vulnerable populations
- community support sessions
- client follow-up
Victim Quick Response Program+ (VQRP+ -- program of last resort providing short-term assistance to victims/survivors to increase immediate safety and lessen the impact of a violent crime by offering
- financial assistance for crime scene clean-up, transportation, and counselling services, including traditional Indigenous health services
- also offers enhanced supports for victims/survivors of human trafficking, victims/survivors of serious injuries, and families affected by homicide
- additional aid may be offered to victims of human trafficking may include storage lockers, tattoo removal, and treatment at a recovery facility
Toronto, ON, M1H 3C3
Information and Orientation Services - settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens
- orientation, information sessions, supportive counselling
- information and referral including housing, access to community resources
- employment assessment and preparation, job fairs, computer with free Internet access
- advocacy, interpretation
- English conversation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions
Newcomer Youth Girls Program
- empowers and supports immigrant and refugee girls focusing on healthy relationships, gender-based violence (GBV) prevention, and sexual health
- individual and group counselling with gender-based analysis positive (GBA+) approach
- educational and recreational activities
HIPPY (Home Instruction for Parents of Preschool Youngsters)
- home visitation program supporting vulnerable, isolated, and low-income mothers of children aged 3-5 years
- empowers mothers to take active role in preparing their children for school
- builds confidence, skills, and community connections.
Newcomer Settlement Program
- volunteer recruitment and training
- outreach, advocacy
- cultural activities
Services for Victims of Domestic Violence
- crisis intervention and safety planning
- individual and family counselling for women and children
- support groups and educational workshops
- referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
- advocacy, education and information
Men Make a Difference - culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger
Seniors Services
- recreational activities
- support groups for isolated Afghan senior women
- assistance accessing community resources
Toronto, ON, M1S 3J1
Wellness and Mental Health
- individual counselling and support services for youth and adults
- family counselling
- Women Empowering Women - group for women 18 years and older to share information, learn, raise awareness of issues and interact
- free and confidential counselling abused for women and their children
- free transitional and housing support to abused women and their children
Enhanced Youth Outreach Worker (EYOW)
- one-on-one clinical counselling for high-risk Black youth age 12-25 years and their families to prevent youth from further risk/violence
- works with youth to develop/enhance their identity, culture and sense of belonging
SNAP BACK (Stop Now And Plan): supports Black, African and Caribbean children, ages 6-11 years, who have behaviours that could result in conflict at home, school or in the community
START For Life (Success Through Aggression Replacement Training)
- life skills development program for individuals 18 years and older
- enhances social skills needed for good interpersonal communication, anger control and decisionmaking
- includes discussions, role modeling and demonstrations
Together We Can Youth Mentorship Program: gives adult support/guidance to Black, African and Caribbean children and youth, 9-25 years, to make healthy and safe life choices, increase resiliency and make progress toward goals through culturally relevant mentorship
Education
- online and in-person tutoring for grades 1-12, in Math, English, science
- in-person coding workshop for grades 4-8: introduces students to computer programming languages
- in-person STEM (Science Technology, Engineering and Math) program: STEM-related project work
- Reading Partnership: free 10 week online (Zoom) play-based program that guides parents through the process of teaching their children, 4-6 years, to read
Summer Youth Leadership Program: helps youth, 13-16 years, develop leadership skills through character building workshops
SteelPan/Steelpan Lessons: for anyone ages 9-65 years who wishes to learn; beginner, intermediate and advanced lessons available
Employment Centre, see separate listing
Child Care Centres, see separate listings
Markham, ON, L3R 9S6
- drop-in and group services have resumed
- appointment preferred
- masking is not mandatory but suggested for all visitors
- people who have symptoms of illness are urged to wear masks or access services online
Family Services
- intimate partner violence crisis management
- transitional housing support program
- individual and family counselling; mutual support groups
- family life education; parent and child drop-in
- women's gathering; recreational activities
Neighbourhood Support Services
- supportive counselling; information and referral
- form filling including welfare and social housing applications
- support network
- interpretation; newcomer orientation
Older Adult Services
- senior drop in
- educational workshops; interest groups
- basic technology training
- volunteering
Youth Programs
- youth employment
- life skills and leadership training
- recreational activities
Community Development
- networking and partnership
- volunteer recruitment and training
- social justice and equity advocacy
- community outreach; community safety collaboration
- cultural and festival celebrations
Toronto, ON, M1T 3T4
Violence Against Women (VAW) Program
- counselling for women in an abusive relationship and for children who witness acts of violence
- safety planning for protection while in transition
- crisis intervention, advocacy, and legal referrals
- interpretation, information and referral
- assistance for stress and depression related to separation from the familial surroundings, lack of adequate finances, physical and mental health issues, and support services and housing assistance within the Greek community
- counselling to develop the life skills of self-confidence and courage, parenting guidance, encouragement for further education
- referral to counselling groups for abusive men
- preventive community education, and public awareness as to the social and criminal consequences of domestic violence
Newcomers -- referrals for housing, employment, language training and settlement
Division of Greek Orthodox Archdiocese of Canada
Toronto, ON, M1W 3W3
- medical assessment and treatment
- crisis intervention, counselling
- forensic documentation and evidence collection
- risk assessment, safety planning
- referral to community resources
Partners with North York General Hospital, see separate listing
Toronto, ON, M1W 2P3
Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy
- for trauma, abuse, violence against women, offenders, bereavement, problem gambling; crisis intervention; referrals to community partners as necessary
- family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- group counselling in Cantonese, Mandarin and Vietnamese
Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation
- information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
Disabilities and Special Needs Program
Rehabilitation for skills involving speech and language, mobility, emotional and behavioural control
- 1-on-1 and groups; in person and virtual
- support provided for subsidy applications
Violence Against Women, Housing and Transitional Support Program
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
- community services information on issues such as housing, legal, financial, health care, immigration, children's services
- settlement support including assistance setting up safety plan, ongoing counselling and support
Satellite offices by appointment only in Toronto, Markham, Unionville, and Mississauga
Toronto, ON, M2H 2S7
Family Services
- intimate partner violence crisis management
- transitional housing support program
- individual and family counselling; mutual support groups
- family life education; parent and child drop-in
- women's gathering; recreational programs
Neighbourhood Support Services
- supportive counselling; information and referral
- form filling including welfare and social housing applications
- support network
- interpretation; newcomer orientation
Older Adult Services
- senior drop in
- educational workshops; interest groups
- basic technology training
- volunteering
Youth Programs
- youth employment
- life skills and leadership training
- recreational activities
Community Development
- networking and partnership
- volunteer recruitment and training
- social justice and equity; advocacy
- community outreach; community safety collaboration
- cultural and festival celebrations
Community based programs and support services including:
- individual and group counselling
- child protection program
- legal support
- immigration consultation
- transitional and housing support
Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports - non-shelter resident services include
- counselling and group supports for women and children
- parenting programs
- legal support program
- transitional housing support
- public education and prevention programs
- volunteer opportunities
Toronto, ON, M4L 1Z1
All programs have virtual options; in-person options are available for a few programs, including Violence Against Women programs. Wearing a mask is required for in-person counselling services.
General Services
- information and referral
- individual advocacy
- life skills training
Violence Against Women and Children Program -- Counselling services to those ages 16 years and older identifying as a woman, non-binary, and/or gender non-conforming and their dependents ages 14 years and older who have experienced any form of violence and trauma.
- individual counselling for crisis, abuse and assault; intimate partner/domestic violence counselling
- safety planning
- information, education and advocacy
- internal referrals and referrals to community resources
For training/employment programs, see other listing
Toronto, ON, M4J 3N6
Violence Against Women (VAW) Program
- counselling for women in an abusive relationship and for children who witness acts of violence
- safety planning for protection while in transition
- crisis intervention, advocacy, and legal referrals
- interpretation, information and referral
- assistance for stress and depression related to separation from the familial surroundings, lack of adequate finances, physical and mental health issues, and support services and housing assistance within the Greek community
- counselling to develop the life skills of self-confidence and courage, parenting guidance, encouragement for further education
- referral to counselling groups for abusive men
- preventive community education, and public awareness as to the social and criminal consequences of domestic violence
Newcomers -- referrals for housing, employment, language training and settlement
Division of the Greek Orthodox Archdiocese of Canada
Toronto, ON, M2N 6C6
General Service Provision
- all services and programs require an appointment
- services available in-person, online or by phone/email during office hours
- operating on a hybrid model, offering both online and in-person services; for more information; check organisation's website
___________________________________________________________________________
Settlement Services
- one-on-one orientation and workshops on a variety of settlement topics
- assistance with form filling
- interpretation and translation
- citizenship preparation support
- referrals to community services
Family Services
- individual and family counselling
- safety and transition planning for individuals experiencing domestic violence
- transitional housing support program
- referrals to community services and legal information
- educational workshops and self-help groups
Employment Services
- one-on-one employment counselling,
- resume support (clinics) and interview skills coaching
- referrals to career training and networking opportunities
- employment workshops and job fairs
- entrepreneurship training
Health Services
- educational seminars and information sessions
- referrals to community health providers
Social Services
- assistance accessing social assistance and other support services
- recreational and educational programs to reduce social isolation
- translation and interpretation services
- seasonal free income tax clinic
Toronto, ON, M4P 3B7
Interdisciplinary coordination of services for child abuse victims and child abuse investigations including
- assessment, support and intervention for child abuse victims and their families
- research, consultation, training and education on child abuse prevention, recognition, intervention, trauma
In partnership with Children's Aid Society of Toronto, Catholic Children's Aid Society of Toronto, Native Child and Family Services of Toronto, Jewish Family and Child, Toronto Police Service, Radius Child and Youth Services, and Hospital for Sick Children Suspected Child Abuse and Neglect Program (see separate listings)
Child Abuse Protocol
Establishes guidelines for coordinated investigations, prosecutions and case management of child abuse cases
Assessment Directed Therapy
Individual trauma assessments for children 4-17 years who have been abused or have experienced trauma due to violence; includes
- child-focused, family-centred, strength-based therapy
- adolescent and parent/caregiver support groups
- facilitation of interagency responses
Child Victim Witness Support
Individual court preparation and support for witnesses 3-17 years and supporting adults prior to criminal court proceedings
Boost Accredited Reliable K9s (BARK) program available to children and youth requiring additional support while accessing CVWS program in Toronto and Peterborough
Toronto, ON, M5A 0L5
Drop-in and group services have resumed; appointment preferred - masking is not mandatory but suggested for all visitors and people who have symptoms of illness are urged to wear masks or access services online
Family Services
- intimate partner violence crisis management
- transitional housing support program
- individual and family counselling; mutual support groups
- family life education; parent and child drop-in
- women's gathering; recreational programs
Neighbourhood Support Services
- supportive counselling; information and referral
- form filling including welfare and social housing applications
- support network
- interpretation; newcomer orientation
Older Adult Services
- senior drop in
- educational workshops; interest groups
- basic technology training
- volunteering
Youth Programs
- youth employment
- life skills and leadership training
- recreational activities
Community Development
- networking and partnership
- volunteer recruitment and training
- social justice and equity; advocacy
- community outreach; community safety collaboration
- cultural and festival celebrations
Toronto, ON, M4W 3L4
Multiservice agency providing a range of services for people with social and emotional problems, including counselling, information and referrals, supplementary financial assistance program (government assistance recipients), support groups, supports for assaulted women, in-home palliative care program, English conversation café for new immigrants, and parenting, mental health and wellness programs and workshops
- Pathways to Employment in partnership with JVS Toronto
- Restitution Services for Holocaust Survivors
- Holocaust Survivor Emergency Funding
- chaplaincy services
- speakers
- all services confidential
Café Europa monthly group for Holocaust survivors in partnership with Bernard Betel (see separate listing)
Children
Jewish child protective and family services investigates allegations of child neglect and abuse
- adoption and foster home services and recruitment
- file and adoption disclosure
- counselling
- big brothers and big sisters program
- homework club
- school outreach counselling program
Families
Includes individual, couple, family and group counselling, family life education and life skills programs
- financial assistance combined with poverty reduction counselling for persons on social assistance
- assistance maximizing benefits and entitlements, and finding employment and accommodation
- support for families with special needs children
- Family Resource Centres for pre-school and caregivers (see separate listings)
Woman Abuse Program
Individual and group counselling, crisis intervention, emergency financial assistance, and support groups
- Here to Help group program for children and their mothers
- advocacy and community outreach
- education and consultation
- referrals
Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs
- capacity 30
- multicultural focus
- public education
Secure locations in Jackson's Point and Richmond Hill, call for information
Toronto, ON, M2R 1N7
General Service Provision
- all services and programs require an appointment
- services available in-person, online or by phone/email during office hours
- operating on a hybrid model, offering both online and in-person services; for more information; check organization's website
___________________________________________________________________________
Settlement Services
- one-on-one orientation and workshops on a variety of settlement topics
- assistance with form filling
- interpretation and translation
- citizenship preparation support
- referrals to community services
Family Services
- individual and family counselling
- safety and transition planning for individuals experiencing domestic violence
- transitional housing support program
- referrals to community services and legal information
- educational workshops and self-help groups
Employment Services
- one-on-one employment counselling,
- resume aupport (clinics) and interview skills coaching
- referrals to career training programs and networking opportunitiess
- employment workshops and job fairs
- entrepreneurship training
Health Services
- educational seminars and information sessions
- referrals to community health providers
Social Services
- assistance in accessing social assistance and other support services
- recreational and educational programs to reduce social isolation
- translation and interpretation services
- seasonal income tax clinic
