Oshawa, ON, L1H 4G4
- intake and needs assessment
- information and referral
- coaching
- community connections
- support services
- information workshops on different topics
- interpretation and translation
- housing research support
- social services
- health services
- transportation services
- education support
- employment services
- family sponsorships
- Canadian culture
- assistance to complete forms
Ajax, ON, L1S 1R6
Welcome Centre for refugees, immigrants and newcomers to Durham Region
Settlement and Orientation Services
- assistance with housing, health care
- help with government applications including Social Insurance Numbers
- information on community and government resources, child care, basic needs
Short Term Counselling
- mental health settlement service
Language Instruction and Assessment
- English classes with computer aided instruction
- childminding and transportation allowance for eligible candidates
Accreditation and Qualifications Information
- accreditation information, assistance and information for internationally trained professionals
- accreditation portfolio assistance and action plans
Employment Related Services
- Job Search Workshops, resume assistance
- return to work action plans, job search resources
- free internet and fax services
Language Supports
- translation and interpretation services
Resource Area
- access to computers with Internet, Wi-Fi
- fax machine, photocopiers, scanners, telephones and webcams/headphones
Tax Preparation Assistance
- income tax clinic during tax season
Self Filing Tax Program
- free coaching and support
- connection to a volunteer for one-on-one support
- volunteers answer questions and review return before filing
- Free Turbo Tax software - special version that will not ask users to sign up for
upgrades - how-to-videos and guides
Other Services
- Other services determined based on needs (such as legal services, mental health services, culturally-appropriate family counselling, youth services, Newcomer Women's Entrepeneurship Program (NWEP), digital literacy, volunteer program)
Ajax, ON, L1S 1R6
Guidance and information about settlement and orientation to immigrants and refugees information and referrals regarding, but not limited to:
- immigration, employment, social assistance, transportation, and legal services
- childcare and health care
- language classes
- housing - Landlord-tenant issues, support services
- education - finding and enrolling in schools, digital literacy and other training programs, and credential assessment
- supportive counselling, problem solving
- financial supports, benefits, and applications
- mental health settlement supports
- employment supports
- legal supports
- living needs/essentials and referrals, examples: food/furniture banks, clothing/household item donations
Assistance and guidance, such as, but not limited to:
- filling out government forms
- commissioner of oaths for original documents
- affidavits, travel consents, and letters of invitation assistance
- applying for various types of ID such as OHIP, Driver's Licence
- setting appointments, such as for doctors, court, government agencies
- understanding documents and referrals to translation services
Pickering, ON, L1W 3R2
Settlement and Orientation Services
- assistance with housing, health care
- Social Insurance Numbers
- community and government resources
- child care, basic needs
Language Instruction and Assessment
- English classes with computer aided instruction
- childminding and transportation allowance for eligible candidates
Accreditation and Qualifications Information
- accreditation information
- assistance and information for internationally trained professionals
- accreditation portfolio assistance and action plans
Employment Related Services
- job search workshops
- Pathway to Newcomer Success
- Hiring Immigrant Professional Talent
- mentoring, networking
- resume assistance
- return to work action plans
- job search resources
- free internet and access to computers
Language Supports
- translation and interpretation services
Resource Area
- access to computers with Internet, Wi-Fi
- photocopiers, scanners
- telephones
- webcams/headphones
Tax Preparation Assistance
- income tax clinic during tax season
Other Services
- other services determined based on needs (such as legal services, mental health services, culturally-appropriate family counselling)
Pickering, ON, L1W 3R2
Job Search Workshops (JSW)
- four day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
TRIEC Mentoring Partnership
- matches recent skilled immigrants with mentors in their field
Hiring Immigrant Professional Talent (HIP-T)
- online networking opportunity with employers in different sectors
Newcomer Job Connect (NJC)
- learn how to navigate the job search process in Canada
Resource Centre
- equipped with computers, printer, and photocopier
Toronto, ON, M1X 1L9
- information and referrals, and settlement services
- supportive counselling
- employment and job search assistance
- legal information, assistance applying for benefits, and year round tax clinic
- youth tutoring and homework club, student mentoring programs
- senior community involvement programs
- interpretation service for Tamil community, including accompaniment to appointments
- health education, community outreach
- social and recreation events and activities
Toronto, ON, M1B 3C6
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours, build leadership, language, communication and social skills
- workshops and activities for parents and youth
Toronto, ON, M1B 3C6
Assists highly skilled internationally trained immigrants (ITIs) gain equivalent work experience in Ontario
- regulated occupation (for example, nursing, engineering, etc.)
- non-regulated occupation currently in demand, such as information technology, financial services
Bridge to Cloud - Computing and Big Data
- program is for internationally trained professionals and focuses on cloud computing and big data industry trend
Toronto, ON, M1G 3T5
- individual, family and youth counselling
- information and referral, housing search assistance
- assistance with government forms, translation and intrepretation
- refugee settlement information and assistance
- youth outreach, volunteer opportunities
- employment consulting, assistance with resumes and interview skills, employment mentoring, employment workshops
Toronto, ON, M1H 3C3
Information and Orientation Services - settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens
- orientation, information sessions, supportive counselling
- information and referral including housing, access to community resources
- employment assessment and preparation, job fairs, computer with free Internet access
- advocacy, interpretation
- English conversation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions
Newcomer Youth Girls Program
- empowers and supports immigrant and refugee girls focusing on healthy relationships, gender-based violence (GBV) prevention, and sexual health
- individual and group counselling with gender-based analysis positive (GBA+) approach
- educational and recreational activities
HIPPY (Home Instruction for Parents of Preschool Youngsters)
- home visitation program supporting vulnerable, isolated, and low-income mothers of children aged 3-5 years
- empowers mothers to take active role in preparing their children for school
- builds confidence, skills, and community connections.
Newcomer Settlement Program
- volunteer recruitment and training
- outreach, advocacy
- cultural activities
Services for Victims of Domestic Violence
- crisis intervention and safety planning
- individual and family counselling for women and children
- support groups and educational workshops
- referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
- advocacy, education and information
Men Make a Difference - culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger
Seniors Services
- recreational activities
- support groups for isolated Afghan senior women
- assistance accessing community resources
Toronto, ON, M1H 3C3
- all services provided by phone, online, or in-person
- LINC classes offered hybrid and in-person
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Provides settlement services to newcomers
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; transportation and child minding available
Family Literacy Program -- language and age-appropriate family reading resources through a lending library
- activities to encourage and reinforce family language learning
Enhanced Language Training (ELT) for Internationally Trained Medical Professionals
- 18 week sector-specific language training and career orientation for health care professionals
- mentoring, networking, resume and interview preparation for those with international experience within the health care sector
Job Connect Program - online portal that offers employers a platform to directly connect with and hire newcomer job seekers to Canada.
Self Employment for Newcomers Program
- supports newcomers to explore self-employment options, develop personalized road map to self-employment, and get connected to specialized supports for small business
- monthly workshops and one-on-one support to clients who are looking for self-employment opportunities or starting their own business in Canada
Language & Skills Training Program for Transportation and Supply Chain, see separate listing
Toronto, ON, M1H 3C3
Supports newcomers in building skills and experience needed to become job-ready in the transportation and supply chain sectors
- hybrid (online/in-person) language and job-specific training
- hands-on, experiential learning
- employer site visits
- job readiness and resume-building support
Toronto, ON, M1J 3M5
Self-help centre open for drop in clients offering services to assist individuals to settle into new lives in Canada
Family in Settlement Together - https://ccsfamily.ca/
- holistic settlement support to families as a unit including families with children with special needs
- specialized needs assessment; one-on-one support; group activities
- parenting skills building workshops
- weekly English Conversation Circle
- caregiver self-care sessions
- creative classes for children and youth
- volunteer opportunities
- partnership with East Scarborough Boys and Girls Club
Settlement Services
- needs assessment, information and referral, supportive counselling
- information on employment, citizenship and immigration, education and housing, financial literacy
- support to file forms
- group sessions including English and French conversation groups, citizenship preparation sessions, computer training
- walk-in services, free access to computers and Internet
Community Service Program for socially isolated women at high risk of domestic violence and mental health challenges
- activities to build social networks and break isolation
- short term skills training for employment such as customer service, sewing, food handling and how to become a self-employed artist
- workshops series such as chronic pain management, how to manage diabetes, nutrition (healthy eating) programs
Services at Other Locations
Itinerant Settlement Counselling Services - delivered in collaboration with partner agencies such as ACCES Employment, Dr. Roz's Healing Place, East Scarborough Storefront, Springboard Employment, and YWCA to better support newcomer clients at those locations
Library Settlement Program offered on an itinerant basis at Cedarbrae Library, Woodside Library, Albert Campbell Library, Goldhawk Park Library, and Burrows Hall Library. Additionally, services are available Monday to Saturday at Agincourt Library
Toronto, ON, M1J 2H7
All offices are open; services are offered in person by appointment and remotely over the phone and by Zoom
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Settlement Services
- assessments and referrals
- supportive counselling for youth, families and women
- wellbeing and crisis counselling
- employment services
- sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
- commissioner of oaths
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- classes from Literacy to Level CLB 6
- full-time and part-time classes available
- blended hybrid service delivery
- childminding for toddler and preschool child while parents attend full-time classes
Youth Programs
- after school programs for newcomer youth including Homework Club, arts and crafts and Youth Engagement Group
Seniors Service
- increases social participation and inclusion of seniors in their communities
- activities led by seniors' leadership groups brought together from the local community
- activities include physical and mental wellness sessions such as yoga, Zumba, arts and gardening basic computer skills workshops and information sessions on topics including government benefits and filing taxes
Community Volunteer Income Tax Program (CVITP)
- free seasonal income tax clinic for newcomers with low incomes
Toronto, ON, M1J 2H7
Employment resources and coaching to find sustainable employment in Ontario
- assessment of skills, interests, and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
All services at this site can be tailored to meet the needs of immigrants/newcomers
Toronto, ON, M1H 1B2
Multiservice centre for newcomers
- settlement and pre-employment support
- Family in Settlement Programs
- financial literacy
- free computer access for settlement needs
- English conversation circle
- skill building sessions and activities
- seniors programs - Golden Agers Club, see separate entry
- LINC - Literacy Class
Newcomer Settlement and Language Training (NSLT) Program
- provides career action plans and guidance on the preparation of cover letters and resumés
- clients are provided with employment support for job search and retention based on employment needs
Indigenous Community Connection
- connects newcomers with Indigenous communities through workshops on culture, history, art, and traditions
- Building Relationships Through Indigenous Knowledge and Understanding - insights into First Nations' traditional structures, impacts of colonization, current realities, and pathways to allyship
Diversity and Inclusion (D&I) Program
through interactive workshops and community conversations, participants gain tools to challenge bias, build empathy, and connect across differences
Youth Wellness Program
- virtual and in-person workshops and events aimed at fostering inclusivity, community engagement, and skill development through volunteering opportunities
- education and academic support, workplace preparation, career guidance, and mentorship to promote well-being of newcomer youth
Toronto, ON, M1V 1V2
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto (see separate entry), childminding and transportation assistance available, full-time or part-time classes
Settlement Services
- information and referral
- orientation, needs assessment
- supportive counselling; newcomer mental health service
- assistance in form filling
- bridging services
- employment counselling
- group information sessions; workshops and tours
- supports newcomer tenants in private rental market
Toronto, ON, M1P 4X4
- services provided by phone, online or in-person; walk-ins welcome
- all workshops offered online
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Multiservice centre for newcomers
Settlement Service Centre -- assessment, information and referral, supportive counselling, community outreach, education and workshops
- support with finding housing, accessing child care, health care and other community and social services
- seasonal income tax clinic
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- (see separate entry), child care and transportation assistance available
Enhanced Language Training (ELT) for Internationally Trained Medical Professionals -- 18 week sector specific language training and career orientation for health care professionals
- individual counselling and action plan development, 100 hour volunteer placement
- mentoring, networking, resume and interview preparation
- free training in first aid, cardiopulmonary resuscitation (CPR), and Workplace Hazardous Materials Information System (WHMIS)
Settlement and Education Partnership in Toronto (SEPT) (Settlement Workers in Schools) -- services delivered in elementary and secondary schools in Scarborough during the school year, and in libraries and summer schools from July to August -- free summer programs for children and their families
Self Employment for Newcomers Program
- supports newcomers to explore self-employment options, develop personalized road map to self-employment, and get connected to specialized supports for small business
- provides monthly workshops and one-on-one support to clients who are looking for self-employment opportunities or starting their own business in Canada
- provides career action plans and guidance on the preparation of cover letters and resumés
Newcomer Settlement and Language Training (NSLT) Program
- provides career action plans and guidance on the preparation of cover letters and resumés
- clients are provided with employment support for job search and retention based on employment needs
LGBTQ+ Program
Supports LGBTQ+ newcomers and allies as they navigate their settlement journey in Canada, offering a safe, inclusive environment where clients can access a variety of services
- workshops on topics such as employment, housing, and legal rights, as well as community outings to cultural sites and social events
- one-on-one support - personalized assistance to help clients overcome challenges, build skills, and connect to resources
- guidance on finding work, navigating housing options, and understanding rights as newcomers
- LGBTQ+ support group - confidential space where participants can connect with others, share experiences, and discuss issues relevant to the LGBTQ+ newcomer experience. Topics include cultural adjustment, mental health, relationships, and understanding LGBTQ+ rights in Canada
Youth Career Empowerment
- for newcomer youth 16-24 years living in Scarborough
- soft skills training, job search tools and career exploration
Toronto, ON, M1M 1P2
In-person services by appointment only; program staff can assist clients virtually by email, phone or Zoom
- individual and group counselling
- employment and skills based training:
- basic cashier
- customer service
- digital skills
- entrepreneurship
- job search
- worker health and safety
- information and referral:
- health care
- housing
- school
- recreation
- transportation
- banking
- career and skills assessment
Online training and webinars available
Markham, ON, L3R 9S6
- drop-in and group services have resumed
- appointment preferred
- masking is not mandatory but suggested for all visitors
- people who have symptoms of illness are urged to wear masks or access services online
Family Services
- intimate partner violence crisis management
- transitional housing support program
- individual and family counselling; mutual support groups
- family life education; parent and child drop-in
- women's gathering; recreational activities
Neighbourhood Support Services
- supportive counselling; information and referral
- form filling including welfare and social housing applications
- support network
- interpretation; newcomer orientation
Older Adult Services
- senior drop in
- educational workshops; interest groups
- basic technology training
- volunteering
Youth Programs
- youth employment
- life skills and leadership training
- recreational activities
Community Development
- networking and partnership
- volunteer recruitment and training
- social justice and equity advocacy
- community outreach; community safety collaboration
- cultural and festival celebrations
Toronto, ON, M1V 0B8
Employment resources and coaching to find sustainable employment in Ontario
- assessment of skills, interests, and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
All services at this site can be tailored to meet the needs of immigrants/newcomers
Toronto, ON, M1S 5G5
Immigrant Resource Centre - multiservice centre with newcomer, job seeker and family services for all ages
Settlement Services
- needs assessment
- information, orientation and referral
- supportive counselling
- newcomer mental health services and crisis intervention
- assists with form filling
- bridging services
- workshops and tours
- support to newcomer tenants in the private rental market
- seasonal income tax clinic for low income families
Community Connections Mentorship Program
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Settlement and Education Partnerships in Toronto (SEPT) (Settlement Workers in Schools)
- outreach program based in elementary and secondary schools from mid-August to end of June, and in libraries and summer school programs from July to mid-August
- homework club
- multi-languages service in North York area, connecting parents and students with the schools, parent interviews with schools, parenting group sessions, settlement information sessions - contact 416-292-7510 ext 1301
Employment Support Services
- sector-specific skills training programs
- one-on-one employment counselling, career exploration and job referrals
- pre-employment skills workshops such as resume, cover letters and interview preparation
- hiring events and job fairs; self-employment and small business workshops
Employment Resource Centre
- walk-in job search centre
- access to computers, Internet, fax, photocopier, telephone
- staff assistance available
- resource materials
- job boards, labour market information
- resume clinics, mock interviews
- workshops
Early Years Services
- EarlyON Child and Family Centre, preschool education program for children and their parents
- social and learning skills for preschool children
- parenting education
- parent-child interactive activities
Children and Youth Programs
- after school program
- summer camp
- Saturday enrichment classes
- leadership and life skills training, homework help
- employment readiness
Community Service Programs
- social, educational and recreational programs
- interest classes
- health information workshops
Volunteer Services
- training and development
- placements
- public education
Community Garden and Kitchen including
- rental of garden planters
- food skills training programs
- also facility or hall rentals
Toronto, ON, M1S 3T9
Employment Services
- career service centre
- career advancement counselling
- resume writing, job search workshops, job matching, job placement
- networking events and mentorship
Education Programs
- academic counselling
- leadership development
- credentials recognition and licensure assistance
- anti-racism webinars
- Toastmasters' Club
Pre-apprenticeship and Ontario Bridge Training Programs
- Gateway programs
- pre-apprenticehip programs for electricians and plumbers
- bridge training program for internationally trained accounting and finance professionals to obtain a Certified General Accountant (CGA) designation
Toronto, ON, M1T 3V3
Settlement Services
- information and referral, orientation, needs assessment
- supportive counselling; newcomer mental health services
- assists with form filling,
- seasonal income tax clinic for families with low incomes
- employment counselling and mentorship
- workshops and tours,
- English conversation circle
LINC (Language Instruction for Newcomers to Canada) in English -- upon assessment by YMCA of Greater Toronto, see separate entry
- from Literacy to CLB 5
- full time and part time classes from Monday-Friday; evening and Saturday part time classes
- childminding and transportation assistance available
Support Services
- supports newcomers in private rental market with information and legal consultations
- senior support services and case management
- support for Canadian citizens and refugee claimants
Markham, ON, L3R 7P2
Welcome Centre is a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), Job Skills, and Social Enterprise for Canada
Provides a one-stop service to guide and support immigrants and newcomers with
- settlement services
- services for women, seniors, children and youth
LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv - see separate entry
- child care, Care for Newcomer Children (CNW) for eligible participants
- for children 6 months-6 years, in-person, Mon-Fri
Enhanced Language Training (ELT) at Welcome Centres offers internationally trained professionals sector-specific English as a Second Language for the following occupations:
- accounting and finance
- teaching and education
- health care
- information technology (IT)
English as a Second Language - adult English for life and work in Canada
Employment Supports
- pre-employment workshops, information on accreditation and qualifications (AQIS)
- SOAR (Skills, Opportunities, Action plan, Resources) - Office Administration Employment Training - helps low and moderate income earning immigrant women to enter the job market, especially in office/administrative work
- individual action plan with one to one coaching
- job search workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information
