Searching for "Child Abuse Services"

Victim Quick Response Program+ (VQRP+)

Provides assistance with emergency expenses related to the eligible incident, including:

• home safety
• accommodation
• meals
• transportation
• basic necessities
• dependent care costs
• counselling
• traditional Indigenous health services
• cellular phones
• vision care
• dental care
• aids for victims with disabilities
• interpretation services
• crime scene cleanup
• government/medical documents
• funeral expenses

Additional assistance for victims of human trafficking includes:

• storage locker
• tattoo removal
• treatment at a recovery facility

Note: No direct reimbursement to victims for above supports

Financial support also available for:

• victims who sustained serious physical injuries during a crime
• parents of child homicide victims
• spouses of homicide victims

• Offers culturally appropriate counselling services to Indigenous women by Indigenous women, via telephone, text, or chat

Offers services in 14 languages, including:

• Oji-Cree
• Cree
• Algonquin
• Inuktitut
• Mohawk
• Oneida
• Odawa
• Potawatomi
• Micmac
• Black Foot
• Anishnaabe
• Moose Cree
• Swampy Cree
• English

Assists community members with the following legal matters:

• Criminal Law if custody is probable
• Family Law
• Child Welfare

Note: Does not help with civil law, employment law, human rights, housing, or social assistance (contact a Community Legal Worker (CLW) for a referral)

Provides aftercare benefits to former Crown wards and other youth who have left or are leaving care

Health and Dental Benefits (provided by Green Shield Canada) are available to plan members between 21 and 25 years of age and include:

• Dental plan
• Extended Health Benefits
• Medical equipment
• Prescriptions
• Vision care

Counselling and Life Skills Support Services (provided by Shepell) are available to plan members between 21 and 29 years of age and include:

• Access to e-counselling, video, telephone, in-person, or live chat counselling
• Career coaching
• Financial planning
• Legal advice
• Manage stress, improve self-esteem, fight depression

A walk-in clinic providing immediate counselling and advice to children, parents and caregivers. Video counselling appointments are also available by appointment.

Family-focused counselling incorporating individual, group and family therapy assist children, youth and their families with behavioural, emotional, and learning problems. Treatment areas include Conduct Disorder, Oppositional Defiant Disorder, Anxiety Disorders such as Phobias and Obsessive Compulsive Disorder, psychiatric disorders, sexualized behaviour and victims of sexual abuse. Parents are encouraged to set goals for change and to participate in planning the intervention. Consultation may include work with schools and other community agencies.

COVID-19: Continuing to use methods other than face to face sessions to provide mental health services to children, youth and their families. Crisis and Support Line remains open 24/7.

A mobile crisis intervention service providing immediate telephone counselling and, if necessary, on-site crisis intervention in the home, school, or other community location. Counsellors have access to psychiatric and psychologist consultation.

Crisis staff are able to go out to a crisis situation after information is collected over the phone and an on-site intervention is assessed as appropriate. For safety reasons, Crisis services will not go into violent situations where there is risk of client or staff harm. These situations require police involvement. If appropriate, intervention can occur after the violence has de-escalated in order to prevent an intensification of the crisis.

Services include: Crisis counselling, family support, referrals to resources, advocacy, community information, workshops (see Coping With Stress in the Family), access to psychiatric consultation, and crisis bed.

Arson Prevention Program for Children (TAPP-C): This program has been highly successful in preventing further incidents in young people with fire-setting behaviours.

Sexualized Treatment Out-Patient Program (STOP): A mental health treatment based program for children/youth over the age of twelve who are exhibiting sexual behaviour problems or have been charged with a sexual offence.

In a separate treatment program, STOP also treats children and youth who have been victims of sexual assault/abuse.

High Risk Suicidal and High Risk of Violence: A program for youth that have been identified as being at an elevated risk to harm themselves or others. Often these youth are identified and referred to Pathstone by community partners including police, schools, hospitals, or child welfare. These youth are provided intensive individualized service designed to reduce the imminent risk they pose to themselves or others. Once risk has been reduced the youth is referred to a more appropriate and less intense service or program.

Mental health, addictions and situational support. Mental health counsellors available to assist individuals in meeting non-emergency, non-medical urgent needs for problem solving, goal setting. Linking to appropriate community supports and bridging to longer term resources. Follow-up services provided as needed.

Work to improve the quality of life for individuals experiencing mental, emotional and addictions challenges through the delivery of services including information and referral, urgent support services, residential services, counselling services, employment services and justice services.

Provides individual brief solution-focussed counselling sessions with a mental health counsellor.

Group counselling is also offered with themes such as life skills, illness management and recovery, behaviour therapy, anxiety, depression, substance use, and suicide.

A walk-in counselling program offering quick access to therapy services for adults who may be experiencing high stress or emotional upset. This program enables individuals to see counsellors at their decided moment of need and reduces wait times. One session is often sufficient, however, walk-in counselling may be used more than once.

A low fee counselling ministry, providing aid for individuals experiencing life crises, including marriage and family breakdown, depression, grief, anger, co-dependency, unplanned pregnancy, parenting and post-abortion trauma. Group and individual programs are offered. The Centre does not discriminate in any way, and all services are confidential.

Offer confidential, non-judgmental advice and support for women, non-binary individuals, and their children experiencing gender-based violence and abuse.

Services include:

• compassionate one-on-one and group counselling
• emergency accommodation and transportation
• safety planning
• child and youth programming
• violence prevention programs and education
• second-stage housing
• transitional housing and support
• legal advice and support

Family Court Support Worker Program -- Facilitates a victim's understanding of and passage through the family court system. Support provided includes:

• information on the family court process
• assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
• debriefing with clients following family court appearances
• referral to specialized services and supports in the community
• safety planning
• court accompaniment to proceedings when appropriate

Women do not have to stay at the shelter to access any of the free, confidential services. The goal is to provide safety, support and empowerment to vulnerable women, Two-spirit, gender queer, trans and non-binary individuals in the community.

A Supported Transitional Housing Program. Housing sites available in St Catharines, Niagara Falls, Welland/Fort Erie and West Niagara

A multi-service regional agency offering programs and services to support children, youth, families and adults. Mandated by the Child and Family Services Act to respond to any concerns regarding the possible abuse or neglect of children through investigation, protection, prevention and treatment programs for children and their families

Provide a variety of community programs such as:

• Adoption Services
• Foster Care Services
• Youth Services
• Family Counselling Centre
• Child Care Programs

Individual and parent-child counselling program for mothers and their children who have experienced woman abuse in their families. Individualized program where the work is done with moms, children and a counsellor in a private setting. Also provides safety planning and referrals to other services when appropriate.

A 10 week simultaneous support group program for children and their mothers who have experienced woman abuse in their families. Groups are offered throughout the region.

Serves anyone reporting to an emergency department in the Niagara Region.

Provides 24 hour emergency medical care and crisis intervention to all individuals (male and female) who have been sexually assaulted or victims of domestic violence within the last 12 days. Services are provided through a specialized team sensitive to the needs of survivors. Options of care include emotional support, prophylactic treatment of sexually transmitted diseases, HIV post exposure prophylaxis, pregnancy prevention, and the collection of forensic evidence to assist in the legal process. Victims of domestic violence have options of medical treatment, documentation of injuries, safety planning and police involvement.

For emergency treatment, go to any emergency department in the Niagara Region. The Sexual Assault/Domestic Violence Treatment Program nurse will be paged.

Counselling Program: Offers short-term trauma counselling to recent victims (within 2 years of the assault/abuse) of sexual violence or intimate partner violence to individuals 16 years of age and older. A social worker is available to answer questions and/or determine eligibility for counselling services every Wednesday morning between 9 am-12 noon. Call for information.

Distress Line Program

• Provides a free, confidential, 24-hour telephone distress line available 24/7/365.
• uses trained volunteers
• assist callers to solve their own problems
• information and referrals
• intervene in life-threatening situations
• extensive pre-service training programs for distress line
• suicide prevention and intervention workshops
• communication skills training

Text and Chat Program

• provides emotional support, crisis and suicide intervention through text or instant message for those individual who many not want to receive support face to face or speak over the phone.
• provides a free, confidential 12-hour online and text support between the hours of 2pm and 2am EST
• uses trained volunteers
• assist callers to solve their own problems
• information and referrals
• intervene in life-threatening situations
• extensive pre-service training programs for distress line
• suicide prevention and intervention workshops
• communication skills training

Provides crisis intervention and traditional support services to those who are at risk or are currently experiencing family violence and/or crisis in their lives. These services are available on a one-to-one basis or in a group setting where action plans are developed to help meet short-term and long-term goals of participants. Offers supportive peer counselling, referrals to community agencies, healing/talking circles, cultural events and other forms of support from an Aboriginal perspective.

A prevention program for families with children of all ages who may be at risk for substance use problems, depression, violence, delinquency and school failure.

The Strengthening Families for the Future program is designed specifically to reduce risk factors, build individual resilience and enhance family protective factors. These strategies help prevent children from developing problems with alcohol, other drugs or mental health concerns.

Strengthening Families is a powerful family change program because it involves the members of the family. The goals of the program are to

• reduce children's or adolescents intention to use drugs and alcohol as well as to reduce behavior problems
• increase children's resilience and life skills which include communicating, resisting peer pressure, recognizing their feelings and solving problems
• increase positive and effective parenting skills
• improve family communication

This program is run in the communities of St Catharines, Welland, Niagara Falls and Fort Erie. Dinner is provided at all sites

COVID-19: No in person services until further notice.

Provides individual, couple and marriage counselling. Psychotherapy with a client-centered approach to helping individuals to feel empowered.

Specializing in anxiety, anger, addictions, depression, separation/divorce, life transition/trauma, PTSD, work related issues, return to work.

Virtual and telephonic sessions available.

COVID-19: Adult mental health services appointment offered through telephone or OTN for CSCHN clients.


Children's Mental Health Program:

A wide variety of services are available to assist children, youth and families coping with mild to moderate mental health issues. Individualized assessment, counselling, case management and follow-up services are available to French-speaking children who have been exposed both directly and indirectly to some form of trauma such as violence, abuse, intimidation, war or torture.

The Service Coordination Program provides assistance to children and youth who require specialized mental health services that are currently not available in French. Services in this program may include: accompaniments and interpretation services, assisting English-speaking mental health professionals in the development of case plans for French-speaking clients, carrying out client assessments, counselling/treatment and case management services as agreed upon and in collaboration with the English-speaking service provider.

Adult Counselling Services:

Counselling services for those facing issues such as depression, bereavement, relationship difficulties with children etc.

Provides counselling and transitional support services for individuals identifying as women and for women who have been or are currently victims of abuse and/or sexual abuse. Also offering services for men who have been victims of abuse and/or sexual abuse during their childhood. Practical assistance such as accompaniments to lawyers' appointments, referrals to shelters or other housing options and safety planning are available. Off site services may be available to abusive partners through the Partner Abuse Response (PAR) program.

The CSC also partners with a 24 hour French Language Crisis line for victims of woman abuse "Femaide" 1-877-336-2433 1-877-FEMAIDE.