St Catharines
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Administration: 905-684-4000
Crisis: 905-684-8331
Fundraising: 905-684-4000 ext 254
15 Gibson Place
St Catharines, ON, L2R 0A3
St Catharines, ON, L2R 0A3
Short Description
Offer confidential, non-judgmental advice and support for women, non-binary individuals, and their children experiencing gender-based violence and abuse.
Services include:
Women do not have to stay at the shelter to access any of the free, confidential services. The goal is to provide safety, support and empowerment to vulnerable women, Two-spirit, gender queer, trans and non-binary individuals in the community.
Services include:
- compassionate one-on-one and group counselling
- emergency accommodation and transportation
- safety planning
- child and youth programming
- violence prevention programs and education
- second-stage housing
- transitional housing and support
- legal advice and support
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Women do not have to stay at the shelter to access any of the free, confidential services. The goal is to provide safety, support and empowerment to vulnerable women, Two-spirit, gender queer, trans and non-binary individuals in the community.
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Victim / Witness Assistance Program, St Catharines
St Catharines
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Office: 905-685-2671
Robert S K Welch Courthouse, 59 Church St
St Catharines, ON, L2R 7N8
St Catharines, ON, L2R 7N8
Short Description
Provides information and assistance to support participation in and understanding of the criminal court process
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court
- services begin once police have laid charges and continue until the court case is over
- Information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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St Catharines
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Office: 905-684-1223 ext 1
60 James St, Ste 502
St Catharines, ON, L2R 7E7
St Catharines, ON, L2R 7E7
Short Description
Support individuals who have experienced abuse in intimate adult relationships in their journey towards healthy self-directed lives and respectful relationships.
A community based program funded by the Ministry of Children, Community and Social Services which provides individual and group counselling to enable women to become non-victims of physical or mental abuse. Participates in the Coalition to End Violence Against Women, which promotes and facilitates a coordinated community response to the abatement of violence against women.
* public education * intervention * treatment * follow-up * counselling * women's group
The Partner Assault Response Program in partnership with the Family Counselling Centre) * Funded by the Ministry of the Attorney General * for individuals who have been abusive to their partners and are committed to change * Individuals who are ordered by the court to attend the program in response to a criminal charge involving domestic violence * Sliding fee schedule for service
Neighbours, Friend and Families Campaign - raises awareness of the signs of woman abuse. Speakers are available, please contact the office.
A community based program funded by the Ministry of Children, Community and Social Services which provides individual and group counselling to enable women to become non-victims of physical or mental abuse. Participates in the Coalition to End Violence Against Women, which promotes and facilitates a coordinated community response to the abatement of violence against women.
* public education * intervention * treatment * follow-up * counselling * women's group
The Partner Assault Response Program in partnership with the Family Counselling Centre) * Funded by the Ministry of the Attorney General * for individuals who have been abusive to their partners and are committed to change * Individuals who are ordered by the court to attend the program in response to a criminal charge involving domestic violence * Sliding fee schedule for service
Neighbours, Friend and Families Campaign - raises awareness of the signs of woman abuse. Speakers are available, please contact the office.
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St Catharines
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Office: 905-682-7258
Crisis: 905-682-4584
Crisis: 905-329-4011
Landmark Building; 43 Church St, Suite 503
St Catharines, ON, L2R 7E1
St Catharines, ON, L2R 7E1
Short Description
Provides support, individual and group counselling to women, men, victims/survivors of human trafficking and others who have experienced rape, sexual assault, incest and childhood sexual abuse * 24 hour crisis support line - offering support/information for recent or past rape, sexual assault and abuse
Individual/group counselling and theme-based workshops for survivors * Support also available for family and friends * Outreach counselling available at several locations throughout Niagara region including Niagara Falls, Fort Erie, Port Colborne, Welland and West Lincoln
Hospital Response Workers provide accompaniment, emotional support and advocacy for victims attending the St Catharines hospital for medical care and/or Sexual Assault Evidence Kit collection (up to 7 day post assault) * Information, accompaniment and referrals to other agencies also available during police investigation and court proceedings
Volunteer Program: Contact office for more information
Public speakers available for community groups and high schools on various topics including: Sexual assault awareness and prevention * Date rape * Sexual harassment * Childhood sexual abuse prevention * Self defence
Ongoing education program: * Child Assault Prevention (CAP) Program for grades 1-6 * Youth Issues Prevention Program for grades 7-8 * Film, handouts and interactive discussions
Workshops available for professionals who come into contact with survivors of sexual assault and/or their families
Member agency of Support Services Network for Male Survivors in Ontario (west region)
Individual/group counselling and theme-based workshops for survivors * Support also available for family and friends * Outreach counselling available at several locations throughout Niagara region including Niagara Falls, Fort Erie, Port Colborne, Welland and West Lincoln
Hospital Response Workers provide accompaniment, emotional support and advocacy for victims attending the St Catharines hospital for medical care and/or Sexual Assault Evidence Kit collection (up to 7 day post assault) * Information, accompaniment and referrals to other agencies also available during police investigation and court proceedings
Volunteer Program: Contact office for more information
Public speakers available for community groups and high schools on various topics including: Sexual assault awareness and prevention * Date rape * Sexual harassment * Childhood sexual abuse prevention * Self defence
Ongoing education program: * Child Assault Prevention (CAP) Program for grades 1-6 * Youth Issues Prevention Program for grades 7-8 * Film, handouts and interactive discussions
Workshops available for professionals who come into contact with survivors of sexual assault and/or their families
Member agency of Support Services Network for Male Survivors in Ontario (west region)
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Side by Side
St Catharines
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Office: 905-937-7731 ext 3345
82 Hannover Dr
St Catharines, ON, L2W 1A4
St Catharines, ON, L2W 1A4
Short Description
A 10 week simultaneous support group program for children and their mothers who have experienced woman abuse in their families. Groups are offered throughout the region.
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St Catharines
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Office: 905-688-3711
Crisis: 905-688-3711
Office: 905-682-2719
Short Description
Distress Line Program
- Provides a free, confidential, 24-hour telephone distress line available 24/7/365.
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
- provides emotional support, crisis and suicide intervention through text or instant message for those individual who many not want to receive support face to face or speak over the phone.
- provides a free, confidential 12-hour online and text support between the hours of 2pm and 2am EST
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
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Niagara Falls
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Office: 905-356-3933
Crisis: 905-356-5800
8903 McLeod Rd
Niagara Falls, ON, L2H 3S6
Niagara Falls, ON, L2H 3S6
Short Description
Provides shelter and services for women and children experiencing abuse. Services include:
Services are available on an in-shelter or office visit basis.
- 24-hour support line (call or text - 905-356-5800)
- Counselling and emotional support for women and children/youth who are being or who have been abused
- Safety planning
- Transitional and housing support
- Public education program
- Referrals
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Services are available on an in-shelter or office visit basis.
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Victim Crisis Assistance Ontario
Niagara Falls
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Office: No public telephone number
Crisis: 905-682-2626
Niagara Regional Police Services Headquarters, 5700 Valley Way
Niagara Falls, ON, L2E 1X8
Niagara Falls, ON, L2E 1X8
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
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Victim / Witness Assistance Program, Welland
Welland
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Office: 905-735-4326
Office: 905-685-2671
Welland Courthouse, 102 East Main St
Welland, ON, L3B 3W6
Welland, ON, L3B 3W6
Short Description
Provides information and assistance to support participation in and understanding of the criminal court process
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court
- services begin once police have laid charges and continue until the court case is over
- Information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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Fort Erie
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Office: 905-382-0689
Crisis: 905-382-0689
Office: 905-682-2719
Short Description
Distress Line Program
- Provides a free, confidential, 24-hour telephone distress line available 24/7/365.
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
- provides emotional support, crisis and suicide intervention through text or instant message for those individual who many not want to receive support face to face or speak over the phone.
- provides a free, confidential 12-hour online and text support between the hours of 2pm and 2am EST
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
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Grimsby
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Office: 905-563-6674
Crisis: 905-563-6674
Office: 905-682-2719
Short Description
Distress Line Program
- Provides a free, confidential, 24-hour telephone distress line available 24/7/365.
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
- provides emotional support, crisis and suicide intervention through text or instant message for those individual who many not want to receive support face to face or speak over the phone.
- provides a free, confidential 12-hour online and text support between the hours of 2pm and 2am EST
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
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Emergency Response Team
Haldimand
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Office: 1-800-264-6671
Crisis: 9-1-1
Short Description
Network made up of volunteers from many community groups that work toward the prevention of elder abuse
Emergency Response Team - committee meets within 24 hours of a potentially abusive situation being identified to create a strategy to address the abuse
Education and Awareness - trained presenters provide workshops to community groups
Emergency Response Team - committee meets within 24 hours of a potentially abusive situation being identified to create a strategy to address the abuse
Education and Awareness - trained presenters provide workshops to community groups
- sessions include identifying and defining abuse and neglect, prevention, intervention, and support for older adults who have been abused
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Port Colborne
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Office: 905-734-1212
Crisis: 905-734-1212
Office: 905-682-2719
Short Description
Distress Line Program
- Provides a free, confidential, 24-hour telephone distress line available 24/7/365.
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
- provides emotional support, crisis and suicide intervention through text or instant message for those individual who many not want to receive support face to face or speak over the phone.
- provides a free, confidential 12-hour online and text support between the hours of 2pm and 2am EST
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
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Anti-Human Trafficking Services
Oakville
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905-825-3622
South Oakville Centre (formerly Hopedale Mall); 1515 Rebecca St, Suite 227
Oakville, ON, L6L 5G8
Oakville, ON, L6L 5G8
Short Description
Crisis Support Workers provide support and assistance to survivors of human trafficking. Services include:
- crisis intervention
- crisis housing
- basic needs
- emotional support
- advocacy & accompaniment
- safety planning and/or risk assessment
- supportive counselling
- practical assistance for transportation & service accessibility
- system navigation and housing supports
- life skills and mentorship
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Oakville
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Intake and information 905-825-3622
South Oakville Centre (formerly Hopedale Mall); 1515 Rebecca St, Suite 227
Oakville, ON, L6L 5G8
Oakville, ON, L6L 5G8
Short Description
Services include:
- 24-hour crisis line
- free individual counselling for ages 16 and up
- support services for friends and family members
- advocacy, support and accompaniment to Nina's Place, the police station and court
Public Education
- customized public education workshops are available for elementary and high school students, community members and agencies in Halton
- for more information or to book a free presentation contact [email protected], or visit - savisofhalton.org/public-presentations
Anti-Human Trafficking Services
- Case Workers provide support and assistance to survivors
- for more information, see listing - OAK0170
Halton Collaborative Against Human Trafficking
- created to raise awareness about human trafficking in Halton and surrounding area
- for more information, see listing - OAK0047
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Violence Against Women Program
Oakville
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Burlington 905-637-5256;
Oakville 905-845-3811
465 Morden Rd, Suite 200
Oakville, ON, L6K 3R9
Oakville, ON, L6K 3R9
Short Description
Offers individual and group counselling for women who have experienced emotional, physical and/or sexual abuse by a partner
- available in-person, by video or phone
Individual counselling:
- individual counselling and therapy services are tailored to meet the specific needs of each woman
- information on abuse, safety planning and community resources is also available
- services are free of charge and offered in Oakville, Burlington, Milton, and Georgetown
Education and support groups:
- eight week group provides an opportunity to decrease isolation and to gain insight into the experience and impact of living with abuse and control
- group is offered frequently, day and evening groups are available
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Aboriginal Criminal and Family Court Worker Program
Hamilton
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Office: 905-548-9593
34 Ottawa St N
Hamilton, ON, L8H 3Y7
Hamilton, ON, L8H 3Y7
Short Description
Provides assistance to all Indigenous people, regardless of status, who are in contact with the legal system to help navigate the court process and better understand their rights, options, and responsibilities when appearing before the courts.
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Oakville
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905-875-2069
Oakville Corporate Centre; 700 Dorval Dr, Suite 400
Oakville, ON, L6K 3V3
Oakville, ON, L6K 3V3
Short Description
Community legal clinic that helps low income individuals living in Halton with their legal problems, for free
- office is located in Oakville, but staff are available to meet clients in Milton, Burlington, Oakville, and Halton Hills (Georgetown and Acton)
- community outreach clinics at various locations including local libraries, food banks, courthouses, and outreach organizations on a rotating basis
Depending on the kind of problem, may be able to help by providing:
- Summary Advice
- Brief Services
- Representation
- Referrals for legal problems they cannot assist with, and to other community organizations like food banks, social and health services, crisis intervention agencies, and navigation help
Support can be provided for:
- Income Support and Public Benefits
- Housing Law
- Employment Rights
- Human Rights
- Secondary Legal Consultation
- Indigenous Rights and Services
- Youth Rights
Mobile Legal Clinic
- serving Acton and Georgetown
- a lawyer on site providing free legal information and advice in each community on alternating Fridays
- schedule will be posted on social media
ID Clinic
- offering monthly ID Clinics to provide assistance with the legal barriers preventing members of the Trans, Non-Binary, and Queer communities from accurately identifying themselves on official documents
- more information on website (haltonlegal.ca/id-clinic)
Legal Health Check-Up
- an online check-up to help people who are living in poverty identify legal problems and get help
- if you do not have enough money to live on, a good home or job, or family, social and health supports, your legal health may be at risk
- visit website to take the check-up (legalhealthcheckup.ca)
Note:
- HCLS does not provide a full range of services, nor does it provide legal aid certificates
- callers needing certificates or help in family law, criminal law, Workplace Safety and Insurance Board compensation, etc. should contact a Legal Aid of Ontario office
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Nina's Place: Regional Sexual Assault and Domestic Violence Care Centre
Burlington
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Office: Joseph Brant Hospital 905-632-3737 ;
Nina's Place 905-632-3737 ext 5708;
Emergency Department 905-632-3737 ext 411 6
Crisis: If you are in immediate danger call 9-1-1
Mon-Sun 24 hours:
Halton Women's Place Burlington 905-332-7892 ;
Halton Women's Place Milton 905-878-8555 ;
Sexual Assault & Violence Intervention Services (SAVIS) 905-875-1555
1245 Lakeshore Rd
Burlington, ON, L7S 0A2
Burlington, ON, L7S 0A2
Short Description
The regional sexual assault and domestic violence care centre of Halton
- team is made up of Registered Nurses (RN), Sexual Assault Nurse Examiners (SANEs) and physicians who provide care on an emergency basis
- RN's work with paediatricians when caring for children
- a registered social worker is also available
- offers choice of care
- services can be provided with or without police involvement
Services include:
- acute care for an assault has occurred within the last 12 days including crisis intervention and emotional support, documentation of assault and injuries, safety planning, and referrals to community agencies for further support
- non-acute care for an assault has occurred more than 12 days ago
- follow-up care
- sexual assault
- domestic abuse
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Halton Youth Justice Program
Oakville
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Office: Burlington: 905-825-4777 ext 2362;
Oakville: 905-825-47777 ext 2271;
Milton/Halton Hills: 905-825-4777 ext 2421
Halton Regional Police Service Headquarters; 2485 North Service Rd W
Oakville, ON, L6M 3H8
Oakville, ON, L6M 3H8
Short Description
The Halton Youth Justice Program (HYJP) deals with young persons between the ages of 12-17 years who have committed a criminal offence in the community
- designed to deal with youth in conflict with the law
- holds youth accountable for their actions
- offers opportunities for youth to deal with the underlying issues contributing to their criminal behaviour
- the program has a close relationship with other community agencies to assist young people and their families
- the program offers youth an opportunity to accept responsibility for their actions and appreciate their impact on victims and the community by addressing errant behaviours prior to a criminal charge being laid
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Elder Abuse Enquiries / Reporting
Oakville
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Office: Non-emergency 905-825-4747 ext 5243;
Calling from North Halton 905-878-5511 ext 5243
Halton Regional Police Service Headquarters; 2485 North Service Rd W
Oakville, ON, L6M 3H8
Oakville, ON, L6M 3H8
Short Description
Working in partnership with community service agencies, the HRPS' Elder Services Unit responds and assists seniors and their families in a number of key areas, including:
- issues of neglect
- financial abuse
- physical and/or psychological mistreatment
To deter and prevent the perpetuation of crime against seniors living and working in the community, the Halton Regional Police Service Elder Services Unit offers a series of topical presentations to older adults, their families and service providers.
HRPS' Elder Services Unit consists of three Seniors Crime Investigators, an Elder Services Coordinator, District Community Response Officers and the Victim Services Unit.
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Violence Against Women Program
Burlington
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Burlington 905-637-5256;
Oakville 905-845-3811
Burlington Centre; 777 Guelph Line, Suite 207
Burlington, ON, L7R 3N2
Burlington, ON, L7R 3N2
Short Description
Offers individual and group counselling for women who have experienced emotional, physical and/or sexual abuse by a partner
- available in-person, by video or phone
Individual counselling:
- individual counselling and therapy services are tailored to meet the specific needs of each woman
- information on abuse, safety planning and community resources is also available
- services are free of charge and offered in Oakville, Burlington, Milton, and Georgetown
Education and support groups:
- eight week group provides an opportunity to decrease isolation and to gain insight into the experience and impact of living with abuse and control
- group is offered frequently, day and evening groups are available
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Partner Assault Response Program
Burlington
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905-637-5256
Burlington Centre; 777 Guelph Line, Suite 207
Burlington, ON, L7R 3N2
Burlington, ON, L7R 3N2
Short Description
A 12-week group education and counselling program on intimate partner violence and non-abusive ways of resolving conflict
- survivors/partners of the offender are provided with support including safety planning, referrals to community resources, and information on the offender's progress
The program helps participants to:
- take full responsibility for their behaviour
- understand the effects of their behaviour on their partner and their children
- identify and change attitudes that lead to abusive behaviour
- learn to respect the opinions and wishes of all family members
There are separate programs for men and women:
- groups are offered online
- men can join the online program from the Burlington office, if required
- individual sessions are provided for those with same sex-partners
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Sexual Assault and Domestic Violence Care Centres (SA/DVCC)
Hamilton
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Office: 905-521-2100 x73557
Crisis: 905-525-4162
711 Concession St
Hamilton, ON, L8V 5C2
Hamilton, ON, L8V 5C2
Short Description
Provides specialized healthcare for adolescents, women, transgender persons, and men who have experienced sexual assault and/or domestic violence. Reporting to the police is the decision of the survivor. Hospital staff will not report to the police without the permission of the survivor.
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Learning Effective Anti-Violence in Families
Hamilton
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Office: 905-545-0133
688 Queensdale Ave E, Ste 2B
Hamilton, ON, L8V 1M1
Hamilton, ON, L8V 1M1
Short Description
An early intervention program that provides group supports for children and youth who have witnessed violence, by offering opportunities to share their feelings regarding the abuse and violence they have witnessed in a creative and supportive environment.
The specifics of the course vary slightly by organization. Contact each site for specific details.
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