Fort Erie
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Fort Erie: 905-871-0236
Port Colborne: 905-650-2363
143 Gilmore Rd
Fort Erie, ON, L2A 2L9
Fort Erie, ON, L2A 2L9
Short Description
A resource centre providing counselling on a short or long term basis. Emergency and crisis assistance, drop-in inquiries welcome. Youth, Teens, Adults
Counsel includes:
Counsel includes:
- anger resolution
- losses
- marriage
- parenting
- relationship and conflict resolution
- addictions
- abuse
- emotional upsets
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A Session At A Time
Fort Erie
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Office: 905-641-5222
20 Jarvis St
Fort Erie, ON, L2A 2S3
Fort Erie, ON, L2A 2S3
Short Description
A walk-in counselling program offering quick access to therapy services for adults who may be experiencing high stress or emotional upset. This program enables individuals to see counsellors at their decided moment of need and reduces wait times. One session is often sufficient, however, walk-in counselling may be used more than once.
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Walk-In Clinics
Fort Erie
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Office: 1-800-263-4944
Crisis: 1-800-263-4944
Bridges Community Health Centre; 1485 Garrison Rd
Fort Erie, ON, L2A 1P8
Fort Erie, ON, L2A 1P8
Short Description
A walk-in clinic providing immediate counselling and advice to children, parents and caregivers. Video counselling appointments are also available by appointment.
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Fort Erie (11km)
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Office: 289-214-1574
355 Ridge Rd
Fort Erie, ON, L0S 1N0
Fort Erie, ON, L0S 1N0
Short Description
COVID-19: No in person services until further notice.
Provides individual, couple and marriage counselling. Psychotherapy with a client-centered approach to helping individuals to feel empowered.
Specializing in anxiety, anger, addictions, depression, separation/divorce, life transition/trauma, PTSD, work related issues, return to work.
Virtual and telephonic sessions available.
Provides individual, couple and marriage counselling. Psychotherapy with a client-centered approach to helping individuals to feel empowered.
Specializing in anxiety, anger, addictions, depression, separation/divorce, life transition/trauma, PTSD, work related issues, return to work.
Virtual and telephonic sessions available.
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Fort Erie
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Office: 905-382-0689
Crisis: 905-382-0689
Office: 905-682-2719
Short Description
Distress Line Program
- Provides a free, confidential, 24-hour telephone distress line available 24/7/365.
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
- provides emotional support, crisis and suicide intervention through text or instant message for those individual who many not want to receive support face to face or speak over the phone.
- provides a free, confidential 12-hour online and text support between the hours of 2pm and 2am EST
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
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Niagara Falls (24km)
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Office: 905-937-7731
7900 Canadian Dr
Niagara Falls, ON, L2E 6S5
Niagara Falls, ON, L2E 6S5
Short Description
COVID-19: Provides child protection services 24/7. Program delivery may be altered to respect safety protocols. The Family Counselling Centre provides virtual counselling sessions, with limited in-person opportunities.
A multi-service regional agency offering programs and services to support children, youth, families and adults. Mandated by the Child and Family Services Act to respond to any concerns regarding the possible abuse or neglect of children through investigation, protection, prevention and treatment programs for children and their families
Provide a variety of community programs such as:
A multi-service regional agency offering programs and services to support children, youth, families and adults. Mandated by the Child and Family Services Act to respond to any concerns regarding the possible abuse or neglect of children through investigation, protection, prevention and treatment programs for children and their families
Provide a variety of community programs such as:
- Adoption Services
- Foster Care Services
- Family Counselling Centre
- Child Care Programs
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On Site Transitional Housing
Niagara Falls (24km)
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Office: 905-988-3528 ext 4025
6135 Culp St
Niagara Falls, ON, L2G 2B6
Niagara Falls, ON, L2G 2B6
Short Description
Provides transitional housing, and assists with setting goals that will lead to more independence, including:
- skills development
- support
- self esteem improvement
- advocacy, and
- referrals to other programs and services that might be of benefit
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Walk-In Clinics
Niagara Falls (24km)
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Office: 1-800-263-4944
Crisis: 1-800-263-4944
MacBain Community Centre, 7150 Montrose Rd
Niagara Falls, ON, L2H 3N3
Niagara Falls, ON, L2H 3N3
Short Description
A walk-in clinic providing immediate counselling and advice to children, parents and caregivers. Video counselling appointments are also available by appointment.
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Victim Crisis Assistance Ontario
Niagara Falls (24km)
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Office: No public telephone number
Crisis: 905-682-2626
Niagara Regional Police Services Headquarters, 5700 Valley Way
Niagara Falls, ON, L2E 1X8
Niagara Falls, ON, L2E 1X8
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
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A Session At A Time
Niagara Falls (26km)
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Office: 905-641-5222
6760 Morrison St, Unit 2
Niagara Falls, ON, L2E 6Z8
Niagara Falls, ON, L2E 6Z8
Short Description
A walk-in counselling program offering quick access to therapy services for adults who may be experiencing high stress or emotional upset. This program enables individuals to see counsellors at their decided moment of need and reduces wait times. One session is often sufficient, however, walk-in counselling may be used more than once.
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Urgent Support Services
Niagara Falls (26km)
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Office: 905-641-5222 ext 2231
6760 Morrison St, Unit 2
Niagara Falls, ON, L2E 6Z8
Niagara Falls, ON, L2E 6Z8
Short Description
Mental health, addictions and situational support. Mental health counsellors available to assist individuals in meeting non-emergency, non-medical urgent needs for problem solving, goal setting. Linking to appropriate community supports and bridging to longer term resources. Follow-up services provided as needed.
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Centre de santé communautaire Hamilton / Niagara
Welland (27km)
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Office: 905-734-1141
810 East Main St
Welland, ON, L3B 3Y4
Welland, ON, L3B 3Y4
Short Description
A multidisciplinary agency serving the French-speaking population and Exogamy families of the Hamilton and Niagara Region. Services offered include primary and community health care services, counseling and community initiatives, services for families with young children, services for seniors, Community Connections Mentorship Program and the Settlement Program for French-speaking newcomers.
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Counselling and Community Initiatives
Welland (27km)
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Office: 905-734-1141
Crisis: 1-877-336-2433 (1-877-FEMAIDE)
810 East Main St
Welland, ON, L3B 3Y4
Welland, ON, L3B 3Y4
Short Description
COVID-19: Adult mental health services appointment offered through telephone or OTN for CSCHN clients.
Children's Mental Health Program:
A wide variety of services are available to assist children, youth and families coping with mild to moderate mental health issues. Individualized assessment, counselling, case management and follow-up services are available to French-speaking children who have been exposed both directly and indirectly to some form of trauma such as violence, abuse, intimidation, war or torture.
The Service Coordination Program provides assistance to children and youth who require specialized mental health services that are currently not available in French. Services in this program may include: accompaniments and interpretation services, assisting English-speaking mental health professionals in the development of case plans for French-speaking clients, carrying out client assessments, counselling/treatment and case management services as agreed upon and in collaboration with the English-speaking service provider.
Adult Counselling Services:
Counselling services for those facing issues such as depression, bereavement, relationship difficulties with children etc.
Provides counselling and transitional support services for individuals identifying as women and for women who have been or are currently victims of abuse and/or sexual abuse. Also offering services for men who have been victims of abuse and/or sexual abuse during their childhood. Practical assistance such as accompaniments to lawyers' appointments, referrals to shelters or other housing options and safety planning are available. Off site services may be available to abusive partners through the Partner Abuse Response (PAR) program.
The CSC also partners with a 24 hour French Language Crisis line for victims of woman abuse "Femaide" 1-877-336-2433 1-877-FEMAIDE.
Children's Mental Health Program:
A wide variety of services are available to assist children, youth and families coping with mild to moderate mental health issues. Individualized assessment, counselling, case management and follow-up services are available to French-speaking children who have been exposed both directly and indirectly to some form of trauma such as violence, abuse, intimidation, war or torture.
The Service Coordination Program provides assistance to children and youth who require specialized mental health services that are currently not available in French. Services in this program may include: accompaniments and interpretation services, assisting English-speaking mental health professionals in the development of case plans for French-speaking clients, carrying out client assessments, counselling/treatment and case management services as agreed upon and in collaboration with the English-speaking service provider.
Adult Counselling Services:
Counselling services for those facing issues such as depression, bereavement, relationship difficulties with children etc.
Provides counselling and transitional support services for individuals identifying as women and for women who have been or are currently victims of abuse and/or sexual abuse. Also offering services for men who have been victims of abuse and/or sexual abuse during their childhood. Practical assistance such as accompaniments to lawyers' appointments, referrals to shelters or other housing options and safety planning are available. Off site services may be available to abusive partners through the Partner Abuse Response (PAR) program.
The CSC also partners with a 24 hour French Language Crisis line for victims of woman abuse "Femaide" 1-877-336-2433 1-877-FEMAIDE.
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Walk-In Clinics
Port Colborne (28km)
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Office: 1-800-263-4944
Crisis: 1-800-263-4944
Bridges Community Health Centre; 380 Elm St, Rear
Port Colborne, ON, L3K 4P2
Port Colborne, ON, L3K 4P2
Short Description
A walk-in clinic providing immediate counselling and advice to children, parents and caregivers. Video counselling appointments are also available by appointment.
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Welland (28km)
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Office: 905-735-9934
After Hours Text Line: 289-823-2424
48 Burgar St
Welland, ON, L3B 2S8
Welland, ON, L3B 2S8
Short Description
A faith-based organization providing biblical counselling and information on pregnancy options.
Pregnancy Options:
Counsellors model and teach a biblical perspective that fosters relationship with the Lord and godly relationships with others. Offers biblical healing groups about: sexual abuse * anger * fear and anxiety * conflict resolution * destructive relationships * post-abortion healing
Pregnancy Options:
- Free pregnancy tests
- Exploring pregnancy options
- One-on-one mentoring
- Prenatal classes
- Baby showers
- Delivery support
- Life skills
- Healthy relationships
- Spiritual guidance
- Sexual health
- Budgeting
Counsellors model and teach a biblical perspective that fosters relationship with the Lord and godly relationships with others. Offers biblical healing groups about: sexual abuse * anger * fear and anxiety * conflict resolution * destructive relationships * post-abortion healing
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Walk-In Clinics
Welland (28km)
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Office: 1-800-263-4944
Crisis: 1-800-263-4944
John Howard Society of Niagara; 225 East Main St
Welland, ON, L3B 3W7
Welland, ON, L3B 3W7
Short Description
A walk-in clinic providing immediate counselling and advice to children, parents and caregivers. Video counselling appointments are also available by appointment.
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Family Law Information Centre, Welland
Welland (28km)
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Office: 905-735-0010 ext 299
Welland Courthouse, 102 East Main St
Welland, ON, L3B 3W6
Welland, ON, L3B 3W6
Short Description
A walk-in service where you can find legal and non-legal information about separation and divorce and related family law issues, family justice services, alternative forms of dispute resolution, local community resources and court processes. The program is run cooperatively between the Ministry of the Attorney General, Legal Aid Ontario and AXIS Family Mediation.
Individuals can speak with a court customer service representative, an advice lawyer (for those not in court that day), and an Information and Referral Coordinator (IRC). Each of which are available at designated times to help you understand your family court/family law related needs and to make further referrals to appropriate services.
Services are available remotely. Clients in need of Mediation, Family Law Information, Legal Advice and the Mandatory Information Program can leave a voicemail at 905-735-0010 ext. 299 and FLIC staff will return their call ASAP. Clients can also email [email protected].
Individuals can speak with a court customer service representative, an advice lawyer (for those not in court that day), and an Information and Referral Coordinator (IRC). Each of which are available at designated times to help you understand your family court/family law related needs and to make further referrals to appropriate services.
Services are available remotely. Clients in need of Mediation, Family Law Information, Legal Advice and the Mandatory Information Program can leave a voicemail at 905-735-0010 ext. 299 and FLIC staff will return their call ASAP. Clients can also email [email protected].
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Victim / Witness Assistance Program, Welland
Welland (28km)
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Office: 905-735-4326
Office: 905-685-2671
Welland Courthouse, 102 East Main St
Welland, ON, L3B 3W6
Welland, ON, L3B 3W6
Short Description
Provides information and assistance to support participation in and understanding of the criminal court process
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court
- services begin once police have laid charges and continue until the court case is over
- Information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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Welland (31km)
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Office: 905-988-5748 ; 905-788-1968
449 Thorold Rd W, Lower Unit
Welland, ON, L3C 3W7
Welland, ON, L3C 3W7
Short Description
Private counselling agency, offering client-centered, solution-focused, and confidential services for:
- personal, couple/marital issues
- anger management
- stress management
- depression, anxiety, panic disorder, self esteem, self-care
- grief/bereavement
- eating disorders, health, nutrition
- academic, career, small business and employment counselling
- ADD/ADHD
- life coaching
- PTSD/trauma
- addiction
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Welland (31km)
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Office: 905-937-7731
654 South Pelham Rd
Welland, ON, L3C 3C8
Welland, ON, L3C 3C8
Short Description
COVID-19: Provides child protection services 24/7. Program delivery may be altered to respect safety protocols. The Family Counselling Centre provides virtual counselling sessions, with limited in-person opportunities.
A multi-service regional agency offering programs and services to support children, youth, families and adults. Mandated by the Child and Family Services Act to respond to any concerns regarding the possible abuse or neglect of children through investigation, protection, prevention and treatment programs for children and their families
Provide a variety of community programs such as:
A multi-service regional agency offering programs and services to support children, youth, families and adults. Mandated by the Child and Family Services Act to respond to any concerns regarding the possible abuse or neglect of children through investigation, protection, prevention and treatment programs for children and their families
Provide a variety of community programs such as:
- Adoption Services
- Foster Care Services
- Family Counselling Centre
- Child Care Programs
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Walk-In Clinics
Fonthill (32km)
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Office: 1-800-263-4944
Crisis: 1-800-263-4944
Meridian Community Centre, 100 Meridian Way
Fonthill, ON, L0S 1E6
Fonthill, ON, L0S 1E6
Short Description
A walk-in clinic providing immediate counselling and advice to children, parents and caregivers. Video counselling appointments are also available by appointment.
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Walk-In Clinics
(33km)
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Office: 1-800-263-4944
Crisis: 1-800-263-4944
Thorold Public Library, 14 Ormond St N
ON, L2V 1Y8
ON, L2V 1Y8
Short Description
A walk-in clinic providing immediate counselling and advice to children, parents and caregivers. Video counselling appointments are also available by appointment.
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Family Well Being Program
Thorold (34km)
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Office: 905-682-3487 ext 302
3250 Schmon Pkwy, Unit 1A
Thorold, ON, L2V 4Y6
Thorold, ON, L2V 4Y6
Short Description
Open to all who may need additional support in their lives. Supports include, peer counseling, advocacy, connecting to culture, holistic mental, spiritual, physical and social needs, mental wellness support, crisis support, connection to resources, and parenting support.
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Indigenous Healing and Wellness
Niagara-On-The-Lake (34km)
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Office: 905-688-6484
382 Airport Rd
Niagara-On-The-Lake, ON, L0S 1J0
Niagara-On-The-Lake, ON, L0S 1J0
Short Description
Provides crisis intervention and traditional support services to those who are at risk or are currently experiencing family violence and/or crisis in their lives. These services are available on a one-to-one basis or in a group setting where action plans are developed to help meet short-term and long-term goals of participants. Offers supportive peer counselling, referrals to community agencies, healing/talking circles, cultural events and other forms of support from an Aboriginal perspective.
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Walk-In Clinics
St Catharines (35km)
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Office: 1-800-263-4944
Crisis: 1-800-263-4944
221 Glendale Ave
St Catharines, ON, L2T 2K9
St Catharines, ON, L2T 2K9
Short Description
A walk-in clinic providing immediate counselling and advice to children, parents and caregivers. Video counselling appointments are also available by appointment.
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