St Catharines
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Administration: 905-684-4000
Crisis: 905-684-8331
Fundraising: 905-684-4000 ext 254
15 Gibson Place
St Catharines, ON, L2R 0A3
St Catharines, ON, L2R 0A3
Short Description
Offer confidential, non-judgmental advice and support for women, non-binary individuals, and their children experiencing gender-based violence and abuse.
Services include:
Women do not have to stay at the shelter to access any of the free, confidential services. The goal is to provide safety, support and empowerment to vulnerable women, Two-spirit, gender queer, trans and non-binary individuals in the community.
Services include:
- compassionate one-on-one and group counselling
- emergency accommodation and transportation
- safety planning
- child and youth programming
- violence prevention programs and education
- second-stage housing
- transitional housing and support
- legal advice and support
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Women do not have to stay at the shelter to access any of the free, confidential services. The goal is to provide safety, support and empowerment to vulnerable women, Two-spirit, gender queer, trans and non-binary individuals in the community.
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Urgent Support Services
St Catharines
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Office: 905-641-5222 ext 2231
264 Welland Ave, Suite 103
St Catharines, ON, L2R 2P8
St Catharines, ON, L2R 2P8
Short Description
Mental health, addictions and situational support. Mental health counsellors available to assist individuals in meeting non-emergency, non-medical urgent needs for problem solving, goal setting. Linking to appropriate community supports and bridging to longer term resources. Follow-up services provided as needed.
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Administration
St Catharines
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Office: 905-641-5222
264 Welland Ave, Suite 103
St Catharines, ON, L2R 2P8
St Catharines, ON, L2R 2P8
Short Description
Work to improve the quality of life for individuals experiencing mental, emotional and addictions challenges through the delivery of services including information and referral, urgent support services, residential services, counselling services, employment services and justice services.
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A Session At A Time
St Catharines
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Office: 905-641-5222
264 Welland Ave, Suite 103
St Catharines, ON, L2R 2P8
St Catharines, ON, L2R 2P8
Short Description
A walk-in counselling program offering quick access to therapy services for adults who may be experiencing high stress or emotional upset. This program enables individuals to see counsellors at their decided moment of need and reduces wait times. One session is often sufficient, however, walk-in counselling may be used more than once.
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St Catharines
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Office: 416-228-3328
36 Page St, Ste 411
St Catharines, ON, L2R 4A7
St Catharines, ON, L2R 4A7
Short Description
A non-profit organization offering confidential credit counselling at low or no cost.
Services include:
Services include:
- Assessment of income and expenses
- Money management advice
- Credit Counselling
- Budgeting assistance
- Debt management program
- Advocacy
- Public education, in-house or out in the community
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St Catharines
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Office: 289-271-1281
60 Facer St, Side Door
St Catharines, ON, L2M 5J1
St Catharines, ON, L2M 5J1
Short Description
A drop in centre providing the following services:
- Phone(free long distance to Canada and USA) and Internet
- Food bank (local community)
- Individual and family Christian counselling/ addictions counselling
- Funeral services for low income individuals
- Visits for shut-ins and inmates
- Advocacy for workers compensation, housing and programs including Ontario Works and Ontario Disability
- Income tax preparation for low income individuals and families
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StreetWorks
St Catharines
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StreetWorks Outreach Van: 905-328-6715
Office: 905-984-8684
120 Queenston St
St Catharines, ON, L2R 2Z3
St Catharines, ON, L2R 2Z3
Short Description
A free and confidential harm reduction program that offers sterile injection and disposal supplies to people who inject drugs.
The following services are available:
The following services are available:
- needles and syringes in various sizes
- sharps containers
- ties, filters, alcohol swabs, sterile spoons
- condoms, lubricant, dental dams
- information on safer sex, safer injection
- non-judgemental supportive counselling and referrals
- nursing services in the office and in the van providing HIV, Hepatitis and STI testing, pregnancy tests, vaccines and minor wound care
- Hep C outreach worker is available for support, information and referrals
- Addictions counselor is available in the StreetWorks van
- Beyond the N.O.D. Niagara Overdose Diversion Program
- Opioid Overdose Prevention training and Naloxone (Narcan) distribution
- Consumption and Treatment Services (CTS)
- A safe place to get information about how to be safe, get connected and use substances supervised by harm reduction staff. Paramedics are onsite to provide immediate intervention in the event of an overdose.
- Also offer naloxone training, basic wound care and referrals to social programming and treatment
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Strengthening Families for the Future
St Catharines
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Office: 905-682-2657
210 King St
St Catharines, ON, L2R 3J9
St Catharines, ON, L2R 3J9
Short Description
A prevention program for families with children of all ages who may be at risk for substance use problems, depression, violence, delinquency and school failure.
The Strengthening Families for the Future program is designed specifically to reduce risk factors, build individual resilience and enhance family protective factors. These strategies help prevent children from developing problems with alcohol, other drugs or mental health concerns.
Strengthening Families is a powerful family change program because it involves the members of the family. The goals of the program are to
The Strengthening Families for the Future program is designed specifically to reduce risk factors, build individual resilience and enhance family protective factors. These strategies help prevent children from developing problems with alcohol, other drugs or mental health concerns.
Strengthening Families is a powerful family change program because it involves the members of the family. The goals of the program are to
- reduce children's or adolescents intention to use drugs and alcohol as well as to reduce behavior problems
- increase children's resilience and life skills which include communicating, resisting peer pressure, recognizing their feelings and solving problems
- increase positive and effective parenting skills
- improve family communication
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Women's Addiction Recovery Mediation
St Catharines
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Office: 905-359-1045
183 King St
St Catharines, ON, L2R 3J5
St Catharines, ON, L2R 3J5
Short Description
Non-profit and charitable counselling, support and referral service for women-identified individuals experiencing addiction or affected by the addiction of another.
WARM provides individual support and support groups where people with similar shared experiences can relate to one another and receive support. WARM also offers education al tools and coping strategies to help contribute to healthy individuals, families and communities.
All WARM groups are influenced by a feminist, trauma informed, harm reduction model, utilizing tools from CBT and DBT. WARM provides the opportunity for participants to stay at home and maintain families and employment while accessing counselling and support.
Personal Support Recovery Programs: Individual Support, Women's Support Groups, Workshops, Information and Referrals, Educational Resource Sharing Library
WARM provides individual support and support groups where people with similar shared experiences can relate to one another and receive support. WARM also offers education al tools and coping strategies to help contribute to healthy individuals, families and communities.
All WARM groups are influenced by a feminist, trauma informed, harm reduction model, utilizing tools from CBT and DBT. WARM provides the opportunity for participants to stay at home and maintain families and employment while accessing counselling and support.
Personal Support Recovery Programs: Individual Support, Women's Support Groups, Workshops, Information and Referrals, Educational Resource Sharing Library
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St Catharines
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Office: 905-937-5435
8 Forster St
St Catharines, ON, L2N 1Z9
St Catharines, ON, L2N 1Z9
Short Description
A safe place to help, heal and end child abuse for children and youth throughout Niagara who have experienced alleged physical abuse, sexual abuse, become the targets of internet luring, or were the unwilling witness of violence. The environment is child-focused and private, providing a safe and non-threatening space for children/youth to disclose their abuse experiences to specially trained teams from the Niagara Regional Police Service and Family and Children's Services Niagara who respectively, investigate to determine criminal charges and protection needs. These professionals conduct joint, forensic interviews that provide recorded evidence to take forward through the justice system. Mental health professionals from Family Counseling Centre Niagara provide much needed follow-up support at no cost and without a wait list. The existence of the Kristen French CACN minimizes the number of times children must tell their story, reducing the trauma of disclosure and ensures a coordinated, cost-effective delivery of service to Niagara's children, youth and their supportive family members. Opened in 2008, Kristen French CACN is a registered charity that serves Niagara's 12 municipalities, helping children and families cope with the life altering impacts of child abuse. |
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Transitional Housing
St Catharines
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Office: 905-641-1660 ext 228
58 Welland Ave
St Catharines, ON, L2R 2M5
St Catharines, ON, L2R 2M5
Short Description
A one year transitional housing program open to men, women and their children with a focus on families who are homeless due to issues with poverty, mental health, domestic violence, family breakdown and/or physical disability.
During their stay residents are given support through individual meetings with a support worker, support groups and a wide range of practical knowledge and skills training workshops.
Some examples of support groups provided are: life skills, self-esteem, healthy relationships, grief and loss, women's group, men's group and advocacy. After residents move out, they are guided towards ongoing support programs available in the Niagara Region.
Many continue with supports through outreach programs while transitioning to the next stage which helps to ensure housing retention, a stable safe environment and connection to resources and services.
One unit is accessible and designed for individuals with disabilities.
Community outreach services available to individuals on wait list for transitional housing program.
During their stay residents are given support through individual meetings with a support worker, support groups and a wide range of practical knowledge and skills training workshops.
Some examples of support groups provided are: life skills, self-esteem, healthy relationships, grief and loss, women's group, men's group and advocacy. After residents move out, they are guided towards ongoing support programs available in the Niagara Region.
Many continue with supports through outreach programs while transitioning to the next stage which helps to ensure housing retention, a stable safe environment and connection to resources and services.
One unit is accessible and designed for individuals with disabilities.
Community outreach services available to individuals on wait list for transitional housing program.
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Violence Against Women Services
St Catharines
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Intake Support Worker: 905-641-1660 ext 228
58 Welland Ave
St Catharines, ON, L2R 2M5
St Catharines, ON, L2R 2M5
Short Description
Assists women who have experienced abuse during the course of their lives. Abuse may have occurred during a past relationship or it may be an ongoing concern in a current relationship.
Community Support Workers meet with participants and offer supports including safety planning, referrals to emergency shelters, advocacy, and accompaniment.
Operates from a feminist perspective which includes empowerment, re-affirmation, support, and advocacy, while maintaining a non-judgmental approach.
Support services include:
Community Support Workers meet with participants and offer supports including safety planning, referrals to emergency shelters, advocacy, and accompaniment.
Operates from a feminist perspective which includes empowerment, re-affirmation, support, and advocacy, while maintaining a non-judgmental approach.
Support services include:
- Short-term, supportive counselling for women in the community
- Development of safety strategies or plans for women and their children
- Provision of information on rights, options, and available services
- Referrals or linking women to appropriate services
- Cultural interpretation
- Advocacy with other agencies (i.e. legal, financial, etc.)
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Family Law Information Centre, St Catharines
St Catharines
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Office: 289-241-9099
Robert S K Welch Courthouse, 59 Church St
St Catharines, ON, L2R 7N8
St Catharines, ON, L2R 7N8
Short Description
A walk-in service where you can find legal and non-legal information about separation and divorce and related family law issues, family justice services, alternative forms of dispute resolution, local community resources and court processes. The program is run cooperatively between the Ministry of the Attorney General, Legal Aid Ontario and AXIS Family Mediation.
Individuals can speak with a court customer service representative, an advice lawyer (for those not in court that day), and an Information and Referral Coordinator (IRC). Each of which are available at designated times to help you understand your family court/family law related needs and to make further referrals to appropriate services.
Services are available remotely. Clients in need of Mediation, Family Law Information, Legal Advice and the Mandatory Information Program can leave a voicemail at 289-241-9099 and FLIC staff will return their call ASAP. Clients can also email [email protected].
Individuals can speak with a court customer service representative, an advice lawyer (for those not in court that day), and an Information and Referral Coordinator (IRC). Each of which are available at designated times to help you understand your family court/family law related needs and to make further referrals to appropriate services.
Services are available remotely. Clients in need of Mediation, Family Law Information, Legal Advice and the Mandatory Information Program can leave a voicemail at 289-241-9099 and FLIC staff will return their call ASAP. Clients can also email [email protected].
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Victim / Witness Assistance Program, St Catharines
St Catharines
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Office: 905-685-2671
Robert S K Welch Courthouse, 59 Church St
St Catharines, ON, L2R 7N8
St Catharines, ON, L2R 7N8
Short Description
Provides information and assistance to support participation in and understanding of the criminal court process
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court
- services begin once police have laid charges and continue until the court case is over
- Information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Vulnerable Victims and Family Fund -- financial and court-based supports to enable victims of crime and families of homicide victims to attend court
- travel arrangements and expenses
- language interpretation
- real-time captioning or other equipment for victims with disabilities
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Gambling Support Services
St Catharines
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Office: 905-684-1183
60 James St, Suite 401
St Catharines, ON, L2R 7E7
St Catharines, ON, L2R 7E7
Short Description
Out-patient assessment and counselling services specific to problem gamblers. Service is flexible and confidential and is available at various locations throughout the Niagara Region. Counselling for family members/significant others is also available.
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St Catharines
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Office: 905-684-1223 ext 1
60 James St, Ste 502
St Catharines, ON, L2R 7E7
St Catharines, ON, L2R 7E7
Short Description
Support individuals who have experienced abuse in intimate adult relationships in their journey towards healthy self-directed lives and respectful relationships.
A community based program funded by the Ministry of Children, Community and Social Services which provides individual and group counselling to enable women to become non-victims of physical or mental abuse. Participates in the Coalition to End Violence Against Women, which promotes and facilitates a coordinated community response to the abatement of violence against women.
* public education * intervention * treatment * follow-up * counselling * women's group
The Partner Assault Response Program in partnership with the Family Counselling Centre) * Funded by the Ministry of the Attorney General * for individuals who have been abusive to their partners and are committed to change * Individuals who are ordered by the court to attend the program in response to a criminal charge involving domestic violence * Sliding fee schedule for service
Neighbours, Friend and Families Campaign - raises awareness of the signs of woman abuse. Speakers are available, please contact the office.
A community based program funded by the Ministry of Children, Community and Social Services which provides individual and group counselling to enable women to become non-victims of physical or mental abuse. Participates in the Coalition to End Violence Against Women, which promotes and facilitates a coordinated community response to the abatement of violence against women.
* public education * intervention * treatment * follow-up * counselling * women's group
The Partner Assault Response Program in partnership with the Family Counselling Centre) * Funded by the Ministry of the Attorney General * for individuals who have been abusive to their partners and are committed to change * Individuals who are ordered by the court to attend the program in response to a criminal charge involving domestic violence * Sliding fee schedule for service
Neighbours, Friend and Families Campaign - raises awareness of the signs of woman abuse. Speakers are available, please contact the office.
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St Catharines
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Office: 905-682-7258
Crisis: 905-682-4584
Crisis: 905-329-4011
Landmark Building; 43 Church St, Suite 503
St Catharines, ON, L2R 7E1
St Catharines, ON, L2R 7E1
Short Description
Provides support, individual and group counselling to women, men, victims/survivors of human trafficking and others who have experienced rape, sexual assault, incest and childhood sexual abuse * 24 hour crisis support line - offering support/information for recent or past rape, sexual assault and abuse
Individual/group counselling and theme-based workshops for survivors * Support also available for family and friends * Outreach counselling available at several locations throughout Niagara region including Niagara Falls, Fort Erie, Port Colborne, Welland and West Lincoln
Hospital Response Workers provide accompaniment, emotional support and advocacy for victims attending the St Catharines hospital for medical care and/or Sexual Assault Evidence Kit collection (up to 7 day post assault) * Information, accompaniment and referrals to other agencies also available during police investigation and court proceedings
Volunteer Program: Contact office for more information
Public speakers available for community groups and high schools on various topics including: Sexual assault awareness and prevention * Date rape * Sexual harassment * Childhood sexual abuse prevention * Self defence
Ongoing education program: * Child Assault Prevention (CAP) Program for grades 1-6 * Youth Issues Prevention Program for grades 7-8 * Film, handouts and interactive discussions
Workshops available for professionals who come into contact with survivors of sexual assault and/or their families
Member agency of Support Services Network for Male Survivors in Ontario (west region)
Individual/group counselling and theme-based workshops for survivors * Support also available for family and friends * Outreach counselling available at several locations throughout Niagara region including Niagara Falls, Fort Erie, Port Colborne, Welland and West Lincoln
Hospital Response Workers provide accompaniment, emotional support and advocacy for victims attending the St Catharines hospital for medical care and/or Sexual Assault Evidence Kit collection (up to 7 day post assault) * Information, accompaniment and referrals to other agencies also available during police investigation and court proceedings
Volunteer Program: Contact office for more information
Public speakers available for community groups and high schools on various topics including: Sexual assault awareness and prevention * Date rape * Sexual harassment * Childhood sexual abuse prevention * Self defence
Ongoing education program: * Child Assault Prevention (CAP) Program for grades 1-6 * Youth Issues Prevention Program for grades 7-8 * Film, handouts and interactive discussions
Workshops available for professionals who come into contact with survivors of sexual assault and/or their families
Member agency of Support Services Network for Male Survivors in Ontario (west region)
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St Catharines
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Office: 905-984-8766
403 Ontario St, Unit 2
St Catharines, ON, L2N 1L5
St Catharines, ON, L2N 1L5
Short Description
Assists people and families from the time of diagnosis with a terminal illness, through to end-of-life care and bereavement. Programs and services are free of cost and support people in their homes, in the community and in the hospice residence.
Care at Home: Working with primary care providers as one team, medical, emotional and social supports help people live well, for as long as possible in their own home, while supporting caregivers.
Care at Hospice: A 10-bedroom home, providing care, compassion and dignity for people at end of life and their families.
Care in the Community:
Wellness Programs: Programs such as Day Hospice focus on helping people and caregivers live well.
Bereavement Support: Children, teenagers and adults explore their feelings of grief and loss in a safe and supportive space. Participation is not dependent on their loved one having been a Hospice Niagara client.
Education and Consultation: programs and resources to help family caregivers learn different strategies to cope and care for themselves, while they care for others.
Care at Home: Working with primary care providers as one team, medical, emotional and social supports help people live well, for as long as possible in their own home, while supporting caregivers.
Care at Hospice: A 10-bedroom home, providing care, compassion and dignity for people at end of life and their families.
Care in the Community:
Wellness Programs: Programs such as Day Hospice focus on helping people and caregivers live well.
Bereavement Support: Children, teenagers and adults explore their feelings of grief and loss in a safe and supportive space. Participation is not dependent on their loved one having been a Hospice Niagara client.
Education and Consultation: programs and resources to help family caregivers learn different strategies to cope and care for themselves, while they care for others.
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Mother's In Mind
St Catharines
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Office: 905-937-7731 ext 3345
82 Hannover Dr
St Catharines, ON, L2W 1A4
St Catharines, ON, L2W 1A4
Short Description
Individual and parent-child counselling program for mothers and their children who have experienced woman abuse in their families. Individualized program where the work is done with moms, children and a counsellor in a private setting. Also provides safety planning and referrals to other services when appropriate.
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Side by Side
St Catharines
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Office: 905-937-7731 ext 3345
82 Hannover Dr
St Catharines, ON, L2W 1A4
St Catharines, ON, L2W 1A4
Short Description
A 10 week simultaneous support group program for children and their mothers who have experienced woman abuse in their families. Groups are offered throughout the region.
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Counselling
St Catharines
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Office: 905-934-0021
65 Lakeshore Rd
St Catharines, ON, L2N 2T3
St Catharines, ON, L2N 2T3
Short Description
A low fee counselling ministry, providing aid for individuals experiencing life crises, including marriage and family breakdown, depression, grief, anger, co-dependency, unplanned pregnancy, parenting and post-abortion trauma. Group and individual programs are offered. The Centre does not discriminate in any way, and all services are confidential.
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Sexual Assault / Domestic Violence Treatment Program
St Catharines
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Office: 905-378-4647 ext 45300
St Catharines Site, 1200 Fourth Ave
St Catharines, ON, L2S 0A9
St Catharines, ON, L2S 0A9
Short Description
Serves anyone reporting to an emergency department in the Niagara Region.
Provides 24 hour emergency medical care and crisis intervention to all individuals (male and female) who have been sexually assaulted or victims of domestic violence within the last 12 days. Services are provided through a specialized team sensitive to the needs of survivors. Options of care include emotional support, prophylactic treatment of sexually transmitted diseases, HIV post exposure prophylaxis, pregnancy prevention, and the collection of forensic evidence to assist in the legal process. Victims of domestic violence have options of medical treatment, documentation of injuries, safety planning and police involvement.
For emergency treatment, go to any emergency department in the Niagara Region. The Sexual Assault/Domestic Violence Treatment Program nurse will be paged.
Counselling Program: Offers short-term trauma counselling to recent victims (within 2 years of the assault/abuse) of sexual violence or intimate partner violence to individuals 16 years of age and older. A social worker is available to answer questions and/or determine eligibility for counselling services every Wednesday morning between 9 am-12 noon. Call for information.
Provides 24 hour emergency medical care and crisis intervention to all individuals (male and female) who have been sexually assaulted or victims of domestic violence within the last 12 days. Services are provided through a specialized team sensitive to the needs of survivors. Options of care include emotional support, prophylactic treatment of sexually transmitted diseases, HIV post exposure prophylaxis, pregnancy prevention, and the collection of forensic evidence to assist in the legal process. Victims of domestic violence have options of medical treatment, documentation of injuries, safety planning and police involvement.
For emergency treatment, go to any emergency department in the Niagara Region. The Sexual Assault/Domestic Violence Treatment Program nurse will be paged.
Counselling Program: Offers short-term trauma counselling to recent victims (within 2 years of the assault/abuse) of sexual violence or intimate partner violence to individuals 16 years of age and older. A social worker is available to answer questions and/or determine eligibility for counselling services every Wednesday morning between 9 am-12 noon. Call for information.
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St Catharines
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Office: 905-688-3711
Crisis: 905-688-3711
Office: 905-682-2719
Short Description
Distress Line Program
- Provides a free, confidential, 24-hour telephone distress line available 24/7/365.
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
- provides emotional support, crisis and suicide intervention through text or instant message for those individual who many not want to receive support face to face or speak over the phone.
- provides a free, confidential 12-hour online and text support between the hours of 2pm and 2am EST
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
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St Catharines
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Office: 905-688-8884
Short Description
Delivers infant health and safety education to communities across Canada. Provides resources and grief counselling services for all infant deaths including SIDS, miscarriage and stillbirth. Provides public education, awareness and supports Sudden Infant Death Syndrome (SIDS) related research.
Baby's Breath provides SIDS risk reduction information to new or expectant parents and promotes health and safety for all infants in the hope of reducing the rate of infant death in Canada.
Baby's Breath provides SIDS risk reduction information to new or expectant parents and promotes health and safety for all infants in the hope of reducing the rate of infant death in Canada.
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Walk-In Clinics
St Catharines
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Office: 1-800-263-4944
Crisis: 1-800-263-4944
221 Glendale Ave
St Catharines, ON, L2T 2K9
St Catharines, ON, L2T 2K9
Short Description
A walk-in clinic providing immediate counselling and advice to children, parents and caregivers. Video counselling appointments are also available by appointment.
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