St Catharines, ON, L2R 2Z3
Supports for people affected by or infected with HIV/AIDS * helps people remain independent in their own homes for as long as possible * referral to other community services
Provides:
- education through the delivery of workshops, education sessions, resources and materials, speakers, peer education services
- referral to qualified medical, dental, mental health and legal services
- crisis intervention
- support groups
- friendly visiting
- counselling services
- community outreach
- caregiver support
- supportive housing
- 24 hr, case management, 'to-your-door' home supports for community residents
- immigrant/refugee, migrant worker, newcomer assistance, families, singles, or couples
- StreetWorks-needle exchange
- Safe Injection Site
- Naloxone training
- volunteer groups providing fundraising events
- Public Health Nurse available Monday afternoons for HIV, Hep C and STI testing as well as wound care
On-site rapid HIV testing Tuesday mornings * Testing services also include Hep C, STI and pregnancy testing and teaching * Also provides wound and abscess care services * Tuesday afternoons a Hepatitis C Outreach Worker is available for education and referrals to the Hepatitis C Care Clinic
St Catharines, ON, L2S 0A9
Provides 24 hour emergency medical care and crisis intervention to all individuals (male and female) who have been sexually assaulted or victims of domestic violence within the last 12 days. Services are provided through a specialized team sensitive to the needs of survivors. Options of care include emotional support, prophylactic treatment of sexually transmitted diseases, HIV post exposure prophylaxis, pregnancy prevention, and the collection of forensic evidence to assist in the legal process. Victims of domestic violence have options of medical treatment, documentation of injuries, safety planning and police involvement.
For emergency treatment, go to any emergency department in the Niagara Region. The Sexual Assault/Domestic Violence Treatment Program nurse will be paged.
Counselling Program: Offers short-term trauma counselling to recent victims (within 2 years of the assault/abuse) of sexual violence or intimate partner violence to individuals 16 years of age and older. A social worker is available to answer questions and/or determine eligibility for counselling services every Wednesday morning between 9 am-12 noon. Call for information.
Niagara-On-The-Lake, ON, L0S 1J0
- service coordination
- crisis intervention
- advocacy on behalf of the client
- referrals
- peer counseling
- one to one activities
Both clients and participants are invited to join in workshops, presentations, healing circles, talking circles, tradition based activities and recreational activities that are offered by the program.
Niagara-On-The-Lake, ON, L0S 1J0
Supports such as one to one and group counselling, crisis intervention and art therapy are available. The program also provides referrals and advocacy as well as family support.
Niagara Falls, ON, L2E 1X8
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
Port Colborne, ON, L3K 3E1
Provides a wide range of services on an individual case basis including:
- advocacy
- assistance with domestic abuse situations
- addictions
- emergency food
- crisis situations
- transportation
- may offer financial assistance for emergency medical need
- offer referrals for education and employment
The Housing Help services includes:
- information for landlords and tenants
- assisting clients and landlords with housing clients
- supports in maintaining housing and transitional housing moving forward
- program and information on rights and responsibilities of landlords and tenants
Other services include:
- Koats for Kids
- Give a Gift, Adopt-A-Family at Christmas
- Back Packs for Back to School
Offers confidential one-on-one service to clients and refer when required. All services are free of charge.
Oakville, ON, L6L 5G8
Crisis Support Workers provide support and assistance to survivors of human trafficking. Services include:
- crisis intervention
- crisis housing
- basic needs
- emotional support
- advocacy & accompaniment
- safety planning and/or risk assessment
- supportive counselling
- practical assistance for transportation & service accessibility
- system navigation and housing supports
- life skills and mentorship
Oakville, ON, L6J 7W5
Works with individuals encountering mental health and/or substance use challenges that require short-term stabilization following a recent hospitalization(s), require immediate mental health or substance use support, are facing a high risk of relapse, or who have active concerns related to risk of harm to others * provides telephone support and mobile intervention to persons who are in crisis and have a mental health concern
- mobile team of mental health professionals and specially trained, plain-clothed police officers may also visit to help those in crisis remain safe in their own environment and connect with ongoing care
- help is available Mon to Sun, 24 hours a day
- not an emergency response unit
- if your situation is a life-threatening emergency, call 9-1-1
- COAST is provided through a partnership of the Canadian Mental Health Association, Halton Region Branch and the Halton Regional Police Service
Burlington, ON, L7S 0A2
The regional sexual assault and domestic violence care centre of Halton
- team is made up of Registered Nurses (RN), Sexual Assault Nurse Examiners (SANEs) and physicians who provide care on an emergency basis
- RN's work with paediatricians when caring for children
- a registered social worker is also available
- offers choice of care
- services can be provided with or without police involvement
Services include:
- acute care for an assault has occurred within the last 12 days including crisis intervention and emotional support, documentation of assault and injuries, safety planning, and referrals to community agencies for further support
- non-acute care for an assault has occurred more than 12 days ago
- follow-up care
- sexual assault
- domestic abuse
Provides support to clients and families living in the community or retirement homes
- provides a holistic assessment of the person and their responsive behaviours, focusing attention on discovering the causes and the care approach that addresses the reason for the behaviour
- develops a care plan collaboratively outlining strategies for care partners to manage the responsive behaviours
- connects older adults and their care partners with community supports and needed services
- supports clients and caregivers through education and advocacy
Burlington, ON, L7S 1C5
Provides a Full-Continuum Model of Care, planned and designed according to needs of the patients
- provides early detection and early intervention
- removes barriers and the unnecessary challenges for patients and families trying to navigate a complex system
Adult Mental Health Programs & Services:
- General Psychiatrist Consultation Clinic
- Short-term treatment
- Intensive Case Management
- Medication Clinic
Youth & Adolescent Mental Health Programs & Services
- Child & Adolescent Psychiatric (CAP) Program
- Youth Early Intervention (YEI) Program
Innovative Programs and Services
- Prioritizing Health Through Acute Stabilization and Transition (PHAST)
- Program of Assertive Community Treatment (PACT)
Burlington, ON, L7S 0A2
A community outreach program, serving residents of Halton
- also known as "Hospital without Walls" - brings mental health services to patients in the community on a long-term basis and with flexible levels of intensity
- a mobile interdisciplinary clinical team that provides round-the-clock clinical treatment, rehabilitative, and support services to individuals with a severe and persistent mental illness
- teams consist of nurses, social workers, occupational therapists, psychiatrists, case managers and peer support workers
- works with clients to support them in their journey to recovery and to integrate comprehensive services into their everyday lives
Services provided include:
- comprehensive case management with a rehabilitation focus
- crisis assessment and intervention
- symptom assessment and management
- administration and monitoring of medication
- activities of daily living
- social and leisure skills development
- supportive counselling
- education
- consultation
- support to caregivers
Hamilton, ON, L8L 3A2
The Family Support program provides support, information, early intervention, and referral to other services for parents with youth ages 12 to 17 who are experiencing parenting challenges or parent/child conflicts. This is a strength-based, family-centered service offered in individual and group formats. This program is delivered on- and off-site throughout Hamilton, Burlington, and area.
Funded by the United Way of Halton & Hamilton.
Hamilton, ON, L8L 2Y3
Outreach workers connect clients experiencing chronic or episodic homelessness to immediate support, including shelter, food, and income support, and engage with those experiencing longer-term homelessness, providing assistance to rapid re-housing and housing first support.
In partnership with the City of Hamilton Public Health Unit.
Hamilton, ON, L8N 1K1
A housing program supporting individuals experiencing episodic or chronic homelessness in acquiring and maintaining safe, affordable, and stable housing in Hamilton. Offers intensive case management, referrals, supports, and help obtaining government assistance.
Similar programs are offered in Halton and Brantford.
Hamilton, ON, L8N 4A6
Provides care by clinicians and psychiatrists who assess and treat patients with acute mental health problems who have presented to the emergency department. Works in partnership with other inpatient and outpatient mental health services to assist individuals in finding the right level of care.
Oakville, ON, L6H 0G6
Specially trained staff and volunteer crisis responders, who work with HRPS offering crisis intervention, emotional support, practical assistance and community referrals to victims of crime and tragedy throughout Halton Region
Crisis Intervention
- Unit is equipped to respond to crisis situations 24 hours a day, seven days a week, when requested by a police officer
- when called upon, volunteers respond where required and provide immediate assistance to serious incidents involving a broad spectrum of physical/psychological trauma, including:
- sudden death
- homicide and suicide
- assault, including sexual assault
- domestic violence
- elder abuse
- robberies
- motor vehicle collisions
Victim Quick Response Program
- provides quick limited financial assistance to victims of homicide, attempted murder, serious physical assault, domestic violence, sexual assault, human trafficking, criminal harassment, child abuse and hate crime
- for more information, visit OAK0194
Mobile Tracking System
- a GPS tracking device that acts as a personal alarm for individuals identified as "at risk" of further violence
- places a priority on victims safety and promotes an improved response to victims
Project Lifesaver
- a program that combines radio technology with a coordinated rapid response to help police locate wandering or missing individuals
- for more information, visit OAK9152
Vulnerable Person Registry
- this service allows a family member and/or caregivers of vulnerable persons to submit critical information to Halton Regional Police Service that may be used during an emergency situation
- for more information, visit OAK0076
A Victim Services Unit office is located in each of the Service's four divisions:
Oakville, ON, L6M 0L8
Provides a comprehensive range of outpatient services to children, youth, adults, and seniors * services include psychiatric consultation and assessment, treatment, community outreach, day programming, bridging support, and community education workshops * referrals are screened and processed by one-Link
Outpatient services for adults:
- Community Support Team (provides long-term case management to enable individuals with severe and persistent mental illnesses to attain self-sufficiency, stability and integration into the community)
- Community Treatment Order (CTO) (allows individuals with severe and persistent mental illness to receive treatment, support and supervision in their own community)
- Concurrent Disorders Program (offers help to individuals who have a concurrent addiction and mental health issue)
- Crisis Outreach and Support Team (COAST) 1-877-825-9011
- Older Adult Mental Health Clinic (provides assessment, consultation, treatment and follow-up services to older persons with mental health issues, including behavioural and psychological complications associated with neurodegenerative diseases)
- Halton Geriatric Mental Health Outreach Program 905-681-8233
- Mental Health Day Program (six week intensive group program * focused on crisis management, symptom stabilization, education, group and individual counselling and the coordination of resources for follow-up after discharge)
- Medication Clinic (provides long-term medication management for adults diagnosed with serious and persistent psychiatric illnesses)
- Medication Review Clinic (provides short-term psychiatric assessment, treatment initiation and stabilization to individuals who are followed by family physicians in Halton)
- Outpatient Psychotherapy Services (individual and group therapy for individuals experiencing depression and anxiety disorders)
- Phoenix Program, Early Intervention Service for Psychosis (clinical partnership between Joseph Brant Hospital, Halton Healthcare, North Halton Mental Health Clinic, Halton ADAPT and the Schizophrenia Society of Ontario that provides comprehensive clinical services for individuals in their first episode of psychosis)
Outpatient and community services for children and adolescents
- Child and Adolescent Psychiatric Inpatient Service (CAPIS) Day Hospital (provides assessment, stabilization, and treatment for children and youth, up to the age of 17 years, experiencing acute mental health symptoms)
- Child and Adolescent Clinic (outpatient services offering specialized programming for transitional aged youth, attention deficit disorders, and anxiety)
- Eating Disorders Clinic (provides multidisciplinary consultations, assessment and short-term treatment to meet the needs of adults, children, youth and their family members)
- Navigator Service (provides short term support and case management to children, youth and their families as they navigate through the mental health system and transition to longer term services)
- Phoenix Program, Early Intervention Service for Psychosis 905-845-2571 ext 4800
- Recovery Through Education for Adolescents and Children in Halton (REACH) (provides intensive mental health treatment and education services in a local community high school to prevent hospitalization or to support students as they transition from the inpatient unit into a community setting)
- Reach Out Centre for Kids (REACH): Assessment and treatment of children, adolescents and families * mobile crisis line 905-878-9785
Services and Programs:
- Child and Adolescent Services
Mississauga, ON, L5B 1B8
Chantel's Place
- one-to-one care in a safe, private, secure unit
- assessment, documentation of injuries
- treatment
- safety planning, emotional support
- information concerning medical, legal and counseling options
- follow-up medical care including re-documentation of injuries, range of medical services and referral to social service agencies
- free counselling for people who have been referred through the medical services
- counselling at Mississauga Hospital site
Toronto, ON, M6K 2N6
- meal program, call ahead for details
- free coffee and snack
- Showers and laundry facilities
- telephones, internet access and mailing address
- clothing and footwear
- harm reduction support and supplies
- advocacy and referrals to medical, legal, housing and social services
- crisis intervention and trauma informed counselling
- onsite access to primary healthcare with family phisicians, psychiatrist and nurse
- access to a settlement worker
Toronto, ON, M6J 1H3
Bridging Clinic, 416-535-8501 ext 34040
Non urgent referral through CAMH Emergency Department or Crisis and Critical Care Inpatient Units
Toronto, ON, M5T 2V9
- breakfast, lunch, afternoon snack
- access to laundry, showers
- hygiene products
- substance use counselling and harm reduction supplies
- mental health counselling and crisis intervention
- visiting nurse
- housing support services
- access to telephones, resource computers
- referral to community partners
- clothing available (dependent on donations)
Member agency of Toronto Drop-in Network (TDIN)
Toronto, ON, M5B 1W8
- psychiatric assessement
- intervention and stabilization for mental health or addiction-related crises
Toronto, ON, M5A 1T3
AApricot (Addiction Assessment Psychotherapy Referral in Community of Toronto) program
- assess, motivate and refer under served substance users to appropriate services
- operates in partnership with Fred Victor (see separate entry) and community physicians
Veterans Housing Navigation Team
- intensive case management for veterans who are homeless or at risk of homelessness
- contact Veterans' Transition Worker
- providing early intervention approach aimed at preventing homelessness; available by referral and appointment only
- helps community integration and provides linkage to appropriate services and resources to hep maintain housing and independent living; available by referral and appointment only
Medical Clinic: registered nurse on site during drop-in meal (based on availability)
Member agency of Toronto Drop-in Network (TDIN)
- crisis intervention
- support and referral to community agencies
- confidential calls