Main Services

• free and confidential information and referral service, providing individuals and organizations with current information on services available to Oakville residents
• share posters, flyers, brochures and pamphlets from community agencies and nonprofits for free to the public through community information boards at all Oakville Public Library branches, and online at www.oakvilleinfo.ca
• provides a variety of directories and various lists of community organizations

Halton Information Providers

• lead agency
• in partnership with the other Halton resource centres, maintains the Halton Community Services Directory of over 4,000 listings pertaining to non-profit and government organizations providing services to the Halton area

The primary purpose of each centre is to:

• provide free and confidential information to connect people to the social and community services and programs available in Halton
• jointly maintain the public online Halton Community Services Directory and publish print and electronic publications

Additional services include specialized services for other nonprofit information and referral organizations, including:

• community information data syndication and leasing
• custom views of the Halton Community Services Directory for targeted subject areas

Member of InformOntario, InformCanada and Inform USA (formerly the Alliance of Information and Referral Systems)

Regional community information providers to Ontario 211 Services, Home and Community Care Support Services Mississauga Halton, the Halton Child Care Directory and Information Line and other local, regional and provincial projects

Provides community support services to urban Indigenous clients, regardless of age, who are disabled, chronically ill, frail, or elderly.

Services include:

• friendly visiting
• security checks/reassurance service
• congregate dining
• transportation
• Aboriginal support

A free service of Burlington Public Library that provides personalized, confidential information and referral about human and community services available for seniors, adults, youth and children related to:

• basic needs (food, housing/shelter, material goods, transportation, utilities)
• consumer services (consumer assistance and protection, consumer regulation, tax organizations and services)
• criminal justice and legal services (courts, criminal correctional system, law enforcement services, legal services)
• education (educational institutions/schools, educational programs, educational support services)
• environment and public health/safety (environmental protection and improvement, public health, public safety)
• health care (health screening/diagnostic services, health supportive services, medical laboratories, outpatient health facilities)
• income support and employment (employment, public assistance programs, social insurance programs, temporary financial assistance)
• individual and family life (domestic animal services, individual and family support services, leisure activities/recreation, mutual support)
• mental health and substance use disorder services (mental health assessment and treatment, mental health support services, substance use disorder services)
• organizational/community/international services (arts and culture, community facilities/centres, community groups and government/administrative offices, occupational/professional associations)

One of five Halton Information Providers that maintain the Halton Community Services Directory of community services and organizations

• maintains community information resources at all library branches

• food including halal options
• diapers and formula for families with age appropriate children

Offering settlement services for newcomer women and gender-diverse folks, providing a comprehensive range of services and support immigrants settling in their new communities. Some of the services offered through this program are:

• One-on-one and group settlement counselling on topics related to housing, education, healthcare, transportation, and more
• Referrals to other community agencies and government services
• Assistance in filling out the forms and applications
• Information sessions with guest speakers from various walks of life
• Assistance with making appointments and connecting with other services

A weekly check-in program for 2SLGBTQIA+ youth in Hamilton. Speqtrum staff check in with participants once a week to chat, listen, provide support, and offer resources in the community. Check ins are offered by email, text, or messages on Facebook or Instagram.

• restroom access
• hygiene supplies
• free clothing including socks and underwear
• harm reduction supplies
• referrals to social supports and housing

Connected Care Halton Ontario Health Team Navigation Line helps people to navigate health and social services available in Halton, and enhance access to healthcare in the community * the line also serves as a central point for coordinating care

• information and referral
• volunteer opportunities

• caregiver and child drop-in
• after school program
• pre-kindergarten enrichment (PEEP)
• homework club
• PA days and summer day camps
• sport and recreational activities
• EarlyON Child and Family Centre

• after school program
• leadership summer camp
• boys and girls clubs
• employment support

• health and wellness
• social club and music, art, dance

• community food gardening
• Neighbour 2 Neighbour (outreach for isolated adults)
• community kitchen

• resting spaces
• access to breakfast, lunch, dinner and snack
• access to showers, printer, fax and computer

• access to crisis and mental health supports
• housing casework
• addiction and detoxification detox supports
• funding supports

• opportunity to apply for financial support for emergency veterinary for pets
• site 100% pet friendly

• support in navigating various systems - education, legal, immigration, housing, employment, pregnancy and parenting supports
• engagement with Children Aid Society
• referrals to other community organizations and government services
• help with completing applications/forms
• some accompaniments to key appointments.

• staff specialize in connecting community members with local organizations
• walk-ins welcome; no appointment required

• participants learn how to garden, cook and look after the environment; share information on nutrition and healthy recipes
• refreshments/TTC fare provided; youth can use experience for community service
• takes place at Artscape Wychwood Barns (601 Christie St)

• pairs youth and seniors with aim to build up resumes and social connection.
• youth coach and support seniors to use technologies and seniors have opportunities to increase their communications with friends and families using platforms such as What's App, FaceTime.
• pairs meet twice a week for 3 months.
• youth participants are screened for safety, receive orientation and receive certificate(s) for training and/or completion of program

• workshops and activities bring seniors together to promote physical, mental and emotional wellbeing
• past activities have included workshops on nutrition and seniors rights, arts and crafts and trips

• online workshops with one-on-one follow up phone support
• past workshops include topics such as budgeting, beating the heat, falls prevention

• workshops to create safe place to focus on physical and mental health, engagement with arts and care for the environment
• youth can meet like-minded people and make new frineds
• past sessions include topics such as Art Through You, Do It For Yourself, The Thread Club

• workshops to help youth market themselves in a digital world
• youth learn to build a professional digital image and a new media resume
• pre-employment program teaches youth networking skills and soft skills such as interacting with the public, tranferrable to many secotrs
• youth will become familiar with potential career paths and ways to build important connections in the future

• support in navigating various systems - education, legal, immigration, housing, employment, pregnancy and parenting supports
• referrals to other community organizations and government services
• help with completing applications/forms
• some accompaniments to key appointments.

• support in navigating various systems - education, legal, immigration, housing, employment, pregnancy and parenting supports
• engagement with Children Aid Society
• referrals to other community organizations and government services
• help with completing applications/forms
• some accompaniments to key appointments.

• community support
• information and referral
• client advocacy
• women's program
• hall rental

• after 4 program, homework help for children 12-16 years
• youth mentorship program for youth 13-18 years
• summer day camps

• Caregiver and child drop-in
• EarlyON Child and Family Centre
• parenting workshops

• counselling information and referral services
• volunteer tutors for children and youth
• voluntary trusteeship program
• free Internet access
• seasonal income tax clinic

• social and recreation activities after school program summer day camp
• Kidz Klub

• social recreation arts and education activities
• Boyz 2 Men -- dance club/li liweekend activities
• GEMS (Girls Empowerment for More Success) Jr.-- sports leadership arts and social activities homework help games outings and group discussion

• weekly group program including life skills, information and support in several languages
• East African Women's Circle, violence prevention program
• conversation club
• free childminding available

• family support program -- counselling on family issues

• Monday, Wednesday 12:30 pm-3:30 pm
• persons without telephones receive voice mail number to retrieve messages from any touch-tone phone
• $10 for 3 months

• after school and evening activities for children and youth
• prenatal and perinatal nutrition and support
• children's summer day camp

• seasonal tax preparation clinic, by appointment February-April, 416-461-5046
• Neighbourhood Food Hub partner, www.neighbourhoodfoodhub.com, [email protected], see separate listing

• food action programs such as food skills community kitchen and community garden
• housing support and affordable housing advocacy
• community advocacy training and support
• community development and social enterprise partnerships

• breakfast, lunch and supper (see Hours for schedule)
• shower and laundry facilities
• food skills workshops
• life skills
• recreation and social opportunities
• telephone for local calls
• PAID Clinic assistance with ID on first come, first served basis
• Information and Referral to other community programs

• information and referral
• 40 Oaks Housing affordable housing residence

• community information and referral
• assistance in filling out government and housing forms, call for information
• income tax clinic
• phone and mail registry service
• computer, Internet and email access
• online resource directory
• case management
• advocacy
• peer-supported community events/festivals and hobby groups

• financial literacy skills
• landlord and tenant mediation
• follow-up support and community links

• Neighbourhood Information Post program coordinating agency